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    Capital Plaza Hotel

    405 Wilkinson Blvd., Frankfort, KY 40601
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$7
    US$99
    US$92
    US$99
    US$99
    Traveller (26)
    Room & Suite (9)
    Dining (5)
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    Overview

    • Excellent16%
    • Very good34%
    • Average24%
    • Poor14%
    • Terrible10%
    1 week ago
    “Very nice”
    2 weeks ago
    “Breakfast is Underwhelming”
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3 Star Hotel
    All hotel details
    Hampton Inn Frankfort
    523 reviews
    #1 of 10 hotels in Frankfort
     
    Best Western Parkside Inn
    463 reviews
    #2 of 10 hotels in Frankfort
     
    Fairfield Inn & Suites Frankfort
    162 reviews
    #3 of 10 hotels in Frankfort
     
    Holiday Inn Express Hotel & Suites Frankfort
    108 reviews
    #4 of 10 hotels in Frankfort
     
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (174)
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    11 - 15 of 174 reviews

    Reviewed 30 November 2016

    We had a large group of people stay at the Capital Plaza Hotel recently for a business trip. Upon return, there was one hotel receipt still needed to reconcile our financial account. Between two people, at least 5 attempts were made via telephone to the...More

    Thank travelingdaytripper
    Response from Carol J, General Manager at Capital Plaza Hotel

    I am extremely disappointed that you have had this experience at our desk. Your receipt was not as straight forward as most, but that is no excuse as to anyone being able to find your receipt and provide it to you as you gave her...More

    Reviewed 24 October 2016

    The hotel was dirty and old. The phones in the room were replaced twice, and still did not work. The lobby staff was rude and did not even know what was served for breakfast. The rooms were horrible. Dust balls in every corver, the furniture...More

    Thank jcdiaz1967
    Response from Carol J, General Manager at Capital Plaza Hotel

    Thank you for taking the time write and share your experience. Something obviously went wrong on your stay and I apologize for my staff not handling it to your satisfaction. I am glad you at least found my breakfast staff friendly and helpful. We are...More

    Reviewed 24 October 2016

    Ditto on the comments about the parking garage. It was neglected and run-down and the lighting was poor. There was standing water and trash all over that no one cleaned up. When we checked in, they advised us to park close to the door- that...More

    Thank ASELAGE
    Response from Carol J, General Manager at Capital Plaza Hotel

    Thank you for taking the time to write about your experiences. I am sorry if you were not pleased with your accommodations. We are under renovation at this time in both the public areas and guest rooms. Much of the issues you mentioned will be...More

    Reviewed 12 October 2016

    Cons: ugly, scary, dirty, parking garage ick. Desk clerk gave us little to no info how to manouver from dungeon garage to the 7th floor. Garage floor so sticky and gross my shoes almost got pulled off, in closer look this is Ky government property,...More

    Thank jill2508
    Response from Carol J, General Manager at Capital Plaza Hotel

    Thank you for your feedback on your recent stay. Unfortunately most of your complaints were regarding state owned property, the parking garage and fountain plaza are not under our control. We do contact them on a regular basis on upkeep, but again, we do not...More

    Reviewed 6 October 2016 via mobile

    My stay here was less than expected for sure!! As we came out of the parking garage into the elevator to take the luggage up to the main floor to check in my wife had to walk up the steps and ask the front desk...More

    2  Thank Randy F
    Response from Carol J, General Manager at Capital Plaza Hotel

    Thank you for the feedback on your recent stay. I apologize for the apparent lack of response you have received. This is not normal. I can tell from your comments that you are having issues with your charges to your account and they are seriously...More

    Hampton Inn Frankfort
    523 reviews
    #1 of 10 hotels in Frankfort
     
    Best Western Parkside Inn
    463 reviews
    #2 of 10 hotels in Frankfort
     
    Fairfield Inn & Suites Frankfort
    162 reviews
    #3 of 10 hotels in Frankfort
     
    Holiday Inn Express Hotel & Suites Frankfort
    108 reviews
    #4 of 10 hotels in Frankfort
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    Details
    • Price range
    • US$109 - US$164 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (26)
    Room & Suite (9)
    Dining (5)
    Pool & Beach (1)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    JoCarol77
    This place is dirty I had a do not disturb on my door they came in anyway the blow dryer was broke and they brought me another broken hair dryer the beds were ok the water pressure is horrible no fridge no microwave and 130$ I couldn't believe it next time Hampton Inn only gets my business when traveling to Frankfort Kentucky
    1 March 2016|
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    Dennis R
    is the breakfast buffet free to hotel guest?
    13 February 2016|
    Answer Show all 3 answers
    Response from Carol J | Property representative |
    Yes our hot breakfast buffet is free to our guests.
    0
    Votes
    sscheid
    Is this hotel pet-friendly?
    6 October 2015|
    Answer Show all 4 answers
    Response from Carol J | Property representative |
    Yes- our hotel is pet friendly.
    0
    Votes
    Room Tips
    "Don't bother paying extra for the refrigerator, it may not work and can't be fixed quickly."
    Read review
    "River view rooms are noisier. Your choice."
    Read review
    "Don't stay here."
    Read review
    "Easy to access directly from Hwy 127"
    Read review