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Capital Plaza Hotel

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Traveller (39)
Room & Suite (22)
Dining (9)
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Overview
  • Excellent20%
  • Very good36%
  • Average22%
  • Poor12%
  • Terrible10%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (202)
There are newer reviews for Capital Plaza Hotel
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Traveller rating
41
69
46
25
20
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Time of year
LanguageEnglish
41
69
46
25
20
Show reviews that mention
All reviewsroom was cleanbuffalo trace distilleryfree underground parkinglarge hotelolder hotellobby areabusiness meetingkentucky riveryard saleconvenient locationwould definitely stay here againnice staffbourbon trailfountainweddinglexingtonfreeway
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31 - 35 of 201 reviews
Reviewed 9 April 2017

Average hotel. Average room amenities. Surprisingly, their website is not clear but leaves out things they do have like free buffet breakfast (evidently only with certain reservations). Also missed, in room refrigerator and microwave. Again with certain reservations. Clean but in need of updating. Location...More

Thank Daniel B
Response from Carol J, General Manager at Capital Plaza HotelResponded 10 April 2017

Thank you for the feedback on your recent stay. I am not sure where the confusion is on the website, but let me be clear, we do offer a free hot breakfast buffet for all of our guests! We also get many compliments on it....More

Reviewed 5 April 2017 via mobile

I stayed here for a conference. The room was somewhat dated but adequate, the heat didn't work but they sent the guy right up when I called. My biggest complaint would be no mini frig and microwave. Room was clean and mattress was fairly comfortable.

Thank Huffalufagus
Response from Carol J, General Manager at Capital Plaza HotelResponded 6 April 2017

Thank you for the feedback on your recent stay. We are currently in process of updating our rooms and you should love the final product. We do hope you visit us again very soon.

Reviewed 28 March 2017

The hotel is very clean and the staff is very friendly. A couple of issues came up during my stay. First the room I reserved (at extra cost) with a refrigerator and microwave was not the room I was given at check in. I had...More

Thank Kathryn C
Reviewed 21 February 2017

I attended this hotel for a business trip to the Capitol and then business meeting the following day. The hotel is somewhat dated but very clean. The front desk staff was absolutely amazing!! Very helpful. Terrie Monie, Front Desk Manager went above and beyond to...More

Thank Kimfen
Response from Carol J, General Manager at Capital Plaza HotelResponded 22 February 2017

Thank you for the wonderful feedback! I am happy to hear that my staff made a great impression on you and your coworkers. We are in the process of updating our rooms and will address the issue you mentioned. Thank you so much for taking...More

Reviewed 10 February 2017

I chose this for proximity to a meeting I was attending. All the personnel were polite and helpful. The room was clean and well appointed. There were only two small hitches. The signage in the lobby was a little confusing and there were no USB...More

Thank Mary B
Response from Carol J, General Manager at Capital Plaza HotelResponded 11 February 2017

Thank you for your wonderful feedback. USB ports are a nice amenity and I appreciate the suggestion. We are very happy to hear you would choose to stay with us on a return visit. We look forward to serving you.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Dry Cleaning
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Pool
Details
Price range
US$113 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Details
Price range
US$113 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
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Traveller (39)
Room & Suite (22)
Dining (9)
Pool & Beach (1)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Dennis R
13 February 2016|
AnswerShow all 3 answers
Response from Carol J | Property representative |
Yes our hot breakfast buffet is free to our guests.
0
Votes
sscheid
6 October 2015|
AnswerShow all 4 answers
Response from Carol J | Property representative |
Yes- our hotel is pet friendly.
0
Votes
Room Tips
"poor service does not make up for convenient location"
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"The Kentucky River view rooms are nice."
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"Ask for the view of The Kentucky River"
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"when booking through expedia make sure to check smoking or non smoking room"
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