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Holiday Inn Express Hotel & Suites Franklin

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Traveller (48)
Room & Suite (34)
Dining (3)
Overview
  • Excellent79%
  • Very good14%
  • Average4%
  • Poor1%
  • Terrible2%
Travellers talk about
“front desk”(41 reviews)
“excellent hotel”(8 reviews)
“hot tub”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Franklin
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (332)
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331 results
Traveller rating
258
49
14
3
7
Traveller type
Time of year
LanguageEnglish
258
49
14
3
7
Show reviews that mention
All reviewsfront deskexcellent hotelhot tubcinnamon rollsbreakfast roomi highly recommend this hotelbreakfast staffthe general managersuper friendly stafffamily reunionwonderful staynext morningwe've stayedgreat stopafter a long daycookiesyogurt
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1 - 5 of 331 reviews
Reviewed yesterday

Nice hotel . Great breakfast. Comfy beds. Would stay again. Close to nashville. Nice workout room. Clean, modern. You cant go wrong with the express hotels. Internet worked well. Parking lot was well lit.

Thank jamestX1309KD
Hotel's Favourite
Reviewed 3 October 2017 via mobile

From the incredibly friendly staff to the beautiful, quiet room and warm, welcoming, well maintained breakfast area this deserves high praise. We called ahead for our reservation and requested a quiet room. We were definitely accommodated. There is a newspaper waiting along with hot drink...More

Thank rivrman
Response from FRNKY, General Manager at Holiday Inn Express Hotel & Suites FranklinResponded 3 October 2017

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. I shared your positive experience with my team and we are all very happy that we were able to make your stay 100% satisfactory. In the...More

Reviewed 4 days ago

I would have given this a 5 star, but we had a fairly sizable red stain in our room. Outside of that, no complaints. The breakfast is the best I have ever had at a hotel in my life --seriously, great. The pool and hot...More

Thank BMoore12345
Reviewed 1 week ago

Stayed here for the first time and aside from great customer service, this hotel is lacking. In our room, the carpet was badly stained (bad enough to turn white socks black) and there was a funky smell. The a/c unit had mildew in and around...More

Thank travlinwiththefam
Response from FRNKY, General Manager at Holiday Inn Express Hotel & Suites FranklinResponded 1 week ago

Sir/Madam Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express FRANKLIN. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as...More

Reviewed 2 weeks ago

The hotel room was clean and the beds I found to be quite comfortable. If you are traveling you find the location of this hotel is very easy to find. It sits less than a quarter of a mile off of Interstate 65. The room...More

Thank bradfordll
Response from FRNKY, General Manager at Holiday Inn Express Hotel & Suites FranklinResponded 2 weeks ago

Dear Valued Guest, Greetings and Good Afternoon, thank you very much for writing and we appreciate the fact that you are 100% satisfied with your stay at our facility. Please keep us in mind when you're visiting or town next time. We will appreciate it...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Free Parking
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$107 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Franklin
#1 Family Hotel in Franklin
#1 Business Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Franklin
#1 Family Hotel in Franklin
#1 Business Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (48)
Room & Suite (34)
Dining (3)
Pool & Beach (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Cbigg2014
7 July 2017|
AnswerShow all 6 answers
Response from Ed D | Reviewed this property |
Old Friends has retired racehorses to see and feed, Kentucky Downs racecourse with video parimutual wagering, and the downtown area has several places of interest. Hot Plate is a great place to eat breakfast or lunch. Sol... More
0
Votes
Room Tips
"Get away from other people!"
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"Make sure you check the room before you finalize payment. And ask for a room that is not next to the pool."
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"Top floor (3rd) had the master suite where I stayed. You can fit a small army of people in there!"
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"The staff and hot breakfast are great."
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