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Holiday Inn Express Hotel & Suites Franklin

327 reviews
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Traveller (48)
Room & Suite (30)
Dining (3)
Overview
  • Excellent79%
  • Very good14%
  • Average4%
  • Poor1%
  • Terrible2%
Travellers talk about
“front desk”(41 reviews)
“hot tub”(16 reviews)
“excellent hotel”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Franklin
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (327)Write a Review
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255
48
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2
7
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All reviewsfront deskhot tubexcellent hotelcinnamon rollsgreat staybreakfast roomi highly recommend this hotelbreakfast staffthe general managersuper friendly stafffamily reunionnext morningwe've stayedcookiesyogurtafter a long dayroom was spotless
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21 - 25 of 326 reviews
Reviewed 22 August 2017

I came here for the 2017 eclipse, so no doubt in many ways this was an atypical stay. But this is a fantastic hotel. The room was great, the property is well-maintained, and breakfast is fine. But the staff is terrifically helpful! They were completely...More

Thank Douglas D
Response from FRNKY, General Manager at Holiday Inn Express Hotel & Suites FranklinResponded 7 September 2017

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. I shared your positive experience with my team and we are all very happy that we were able to make your stay 100% satisfactory. In the...More

Reviewed 8 August 2017 via mobile

We stayed over night on our way to Florida. You'll be happy with the convenient location (off I65), clean rooms, and southern hospitality you'll receive. The staff is friendly, professional, and work hard to keep their guests happy.More

Thank Schepel
Response from FRNKY, General Manager at Holiday Inn Express Hotel & Suites FranklinResponded 19 August 2017

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. I shared your positive experience with my team and we are all very happy that we were able to make your stay 100% satisfactory. In the...More

Reviewed 3 August 2017 via mobile

Extremely late checkin and Holiday Inn was kind enough to allow a late check out at no additional cost. There was a wide variety of breakfast items to choose from and we were offered a bag to take fruit for back to our room. Sharon...More

Thank Sonja M
Response from FRNKY, General Manager at Holiday Inn Express Hotel & Suites FranklinResponded 19 August 2017

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. I shared your positive experience with my team specifically Sharon and Robin and we are all very happy that we were able to make your stay...More

Reviewed 1 August 2017 via mobile

Didn't have reservations here, just drop bye to see if any rooms available. Was very pleased. Clean room, a/c worked great. Workers was very helpful. Several area restaurants offer 10% off with room key. Will most definitely stay here again. Truck parking available.More

Thank Pam T
Response from FRNKY, General Manager at Holiday Inn Express Hotel & Suites FranklinResponded 19 August 2017

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. I shared your positive experience with my team and we are all very happy that we were able to make your stay 100% satisfactory. In the...More

Reviewed 19 July 2017

This is not one of the "newer" Holiday Inn Express hotels,, but that was a plus. We had a large room, everything was spotless, the beds were comfortable and the location was very convenient. The staff was very welcoming, friendly and efficient.More

Thank Fisherman100
Response from FRNKY, General Manager at Holiday Inn Express Hotel & Suites FranklinResponded 19 August 2017

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. I shared your positive experience with my team and we are all very happy that we were able to make your stay 100% satisfactory. In the...More

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13456766
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$107 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Franklin
#1 Romantic Hotel in Franklin
#1 Business Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Franklin
#1 Romantic Hotel in Franklin
#1 Business Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (48)
Room & Suite (30)
Dining (3)
Pool & Beach (2)
Hotel & Grounds (34)
Bathroom (4)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Cbigg2014
7 July 2017|
AnswerShow all 6 answers
Response from Ed D | Reviewed this property |
Old Friends has retired racehorses to see and feed, Kentucky Downs racecourse with video parimutual wagering, and the downtown area has several places of interest. Hot Plate is a great place to eat breakfast or lunch. Sol... More
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Votes
Room Tips
"Make sure you check the room before you finalize payment. And ask for a room that is not next to the pool."
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"Top floor (3rd) had the master suite where I stayed. You can fit a small army of people in there!"
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"The staff and hot breakfast are great."
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"All the rooms are nice."
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