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Comfort Inn & Suites Franklin

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Traveller (11)
Room & Suite (21)
Dining (4)
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Overview
  • Excellent59%
  • Very good31%
  • Average4%
  • Poor0%
  • Terrible6%
Travellers talk about
“choice hotels”(5 reviews)
“sausage”(12 reviews)
“indoor pool”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
12 Jun13 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (147)
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Traveller rating
85
46
7
0
9
Traveller type
Time of year
LanguageEnglish
85
46
7
0
9
Show reviews that mention
All reviewschoice hotelssausageindoor pooleggsvery nice hotelcall aheadbreakfast includedtruck parkingthe breakfast areagreat place to stayabove averagewithin walking distancebiscuitsmexican restaurantstay there againair conditionerrooms are clean
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1 - 5 of 147 reviews
Reviewed 1 week ago via mobile

I booked this hotel off of Hotwire and got a great rate. For my boyfriend’s birthday I took him to Kentucky Downs (the closest casino to Nashville) so this was a very convenient 8 minute drive away. The towels were very soft, the bed was...More

Thank lindsayakemi
Reviewed 4 weeks ago

Nice place to stay with exceptionally clean and comfortable rooms. Franklin, Exit 6, however, is basically a truck stop and the area is overloaded with semis and truckers. Not a problem except that they tend to rise very early and subsequently make some commotion upon...More

Thank blnavarremary
Reviewed 5 weeks ago via mobile

My business partner and I as well as our crew have stayed here a few times. Each time, dealing with the manager Trina has been HORRIBLE. The asst manager Amy is wonderful! Trina needs to go! Amy take over!!More

Thank Jhelm725
Response from tkcummings, General Manager at Comfort Inn & Suites FranklinResponded 4 weeks ago

Thank you for your review ! We want to hear from all our guest. We are sorry that the night the rest of your work crew arrived, we did not have the double queen rooms your crew needed. The work crew manager did not make...More

Reviewed 2 April 2018

This is a newish property that is extremely well-managed, is spotless, is quiet and is affordable, even during spring break. The staff couldn't have been more helpful during our brief stay even though the hotel was sold out by late afternoon. The buffet breakfast was...More

Thank GarfieldDr
Reviewed 12 March 2018

Check-in (and check-out) was friendly and helpful. Room was very clean and quiet. Bed was comfortable. Everything worked as it should. Breakfast (and coffee) both tasty and breakfast help was friendly and efficient. Would definitely stay here again.More

Thank bamabeach9
Response from tkcummings, Manager at Comfort Inn & Suites FranklinResponded 14 March 2018

Thank you so much for your review ! We are very delighted that you stopped by to visit us for your hotel night stay. It is so refreshing to hear that you enjoyed your nights stay with us an dour hot deluxe breakfast. We really...More

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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Free Parking
Hotel Amenities
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Free Parking
Dry Cleaning
Laundry Service
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$106 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Franklin
#2 Business Hotel in Franklin
#3 Family Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$106 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Franklin
#2 Business Hotel in Franklin
#3 Family Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (11)
Room & Suite (21)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Brenda1327
11 September 2015|
AnswerShow all 3 answers
Response from Norma W | Reviewed this property |
I didn't have breakfast there but, yes, they have it and my husband says it was good.
1
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Room Tips
"I think all the rooms are nice but prefer the ground floor for ease of getting in and out of the hotels..."
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"Caution: Never leave anything in one of their rooms and expect to get it back!"
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"213 was close to the elevator and the stairs yet was quiet."
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"Just a room for the night."
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