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Comfort Suites Cincinnati Airport

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239 Reviews from our TripAdvisor Community

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Showing 239: English reviews
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Lexington, Kentucky
Reviewed 1 week ago via mobile

Stayed here at the last minute. We got the king suite with jacuzzi. Room was clean and large. Bed was very comfortable. The only reason I didn't give it 4 stars was the pool. Please drain and repaint bottom of pool and water the poor plants in pool area. Shelley and Julie were very helpful and nice.

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Helpful?
Thank louielizard123
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank...

Madison, Wisconsin
Reviewed 1 week ago via mobile

This is a pretty typical comfort suites from what I saw. I got in late and had to leave early so I didn't experience much of it. The front desk person did not offer me the choice between my extra points and a snack like they usually do. The room was clean and decent sized although the furniture was dated....

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Helpful?
Thank supra606
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank...

Central, KY
Reviewed 6 January 2017

We stayed overnight recently due to having an early flight at CVG. No problems checking in having reserved a room previously. There was a brightly lit lobby with couches and chairs with an adjacent breakfast area. The elevator was clean and void of graffiti. Upon entering we found a clean well kept room. The bedding was clean and mattress was...

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Helpful?
Thank jeffwes
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Regards Manager

Carol Stream,IL
Reviewed 6 January 2017

We will never stay in this location again. Below average hotel. Rooms need updating. Bad breakfast, eggs were cold, short supplies of fruit. . Beds need to be replaced. Housekeeping needs improvement.

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Helpful?
Thank DennisCarolStream_IL
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for choosing Comfort Suites. We appreciate hearing from our guests and are extremely sorry that your stay was less than perfect. If ever during a stay at a Comfort Suites, you have questions or concerns, please let us know right away so we can work to fix the issue as soon as possible. We truly appreciate...

Madison, Wisconsin
Reviewed 29 December 2016

There was no TV channel information in the room or on the TV; when I went to the front desk to ask about it, the desk person said that they were in the process of changing providers and the new provider took the old guide off but didn't provide a current channel listing. That is NOT acceptable! The room temp...

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Helpful?
1Thank Cathie M
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for choosing Comfort Suites. We appreciate hearing from our guests and are extremely sorry that your stay was less than perfect. If ever during a stay at a Comfort Suites, you have questions or concerns, please let us know right away so we can work to fix the issue as soon as possible. We truly appreciate...

Reviewed 27 December 2016

I booked this hotel for three nights based on some recent reviews. We arrived to the hotel about 10:00 pm on Christmas Day after 8.5 hours road trip coming from Maryland. Our two kids were so tired and looking forward to a good night sleep to get ready for some fun the next few days. After taking showers, we sat...

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Helpful?
Thank Amgad F
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Dayton, Ohio
Reviewed 7 December 2016 via mobile

We stayed overnight recently because we had an early flight the following morning. The hotel lobby was clean, the check in was easy and friendly, and our room was equally as clean and roomy enough for our party. I knew I had brought some extra clothing on with me and when we left the following morning, I was pretty sure...

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Helpful?
Thank Kim G
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Regards Manager

Reviewed 7 November 2016

My boyfriend and I chose this hotel based on its proximity to the airport, as we would be getting in late from our flight and needed a hotel for one night only so that we could rent a car in the morning. I was a little uncertain based on the reviews, but figured that for one night, it would be...

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Helpful?
1Thank Bethany T
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Hopkinsville, Kentucky
Reviewed 5 November 2016 via mobile

Hotel is very nice. The staff could use some work other than Julie, she's awesome!! Breakfast was ok. Rooms were the best thing there and that's really what you're there for. Two queen beds and a pull out. Beds were super comfy.

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Helpful?
1Thank LDMHMM
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank...

littlefork, Minnesota, USA
Reviewed 2 November 2016 via mobile

This hotel was used for a bengals reds weekend. Nice and close to airport and the room w as large and clean. Parking is limited but had no problem at all. Would stay again!breakfast was of usual hotel fair.

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Helpful?
1Thank Bengalsrule
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast included
  • Breakfast Available
Official Description (provided by the hotel)
Comfort Suites Cincinnati Airport, a Hebron hotel near the Cincinnati/Northern Kentucky International Airport The Hebron, KY Comfort Suites(R) Cincinnati Airport hotel is located a mile from Cincinnati/Northern Kentucky International Airport. This Hebron, KY hotel is only minutes from: Creation Museum Turfway Park Hollywood Casino Lawrenceburg Paul Brown Stadium, home of the Cincinnati Bengals Great American Ball Park, home of the Cincinnati Reds Cincinnati Zoo & Botanical Garden, Newport Aquarium and Perfect North Slopes ski area are also nearby. We offer discounted tickets to the Creation Museum, Cincinnati Zoo & Botanical Garden and Perfect North Slopes ski area. Shop at Florence Mall, boasting more than 100 specialty shops. The area offers several restaurants. You'll enjoy the amenities at our smoke free hotel, including: Free airport transportation 5 a.M. To 12 a.M. Free coffee Free wired and wireless high-speed Internet access Indoor heated pool Exercise room Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites Cincinnati Airport the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab It & Go bag is available for the two hours prior to breakfast. Business travelers will welcome in-room desks and access to copy and fax services. Our meeting room accommodates up to 40 people and includes Internet and a multimedia video projector. All of our suites have microwaves, refrigerators, hair dryers, coffee makers, irons and ironing boards. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. Parking and laundry facilities are on site. ... more   less 

Additional Information about Comfort Suites Cincinnati Airport

Address: 775 Petersburg Rd, I-275 W,Exit 4-A, Hebron, KY 41048-8796
Region: United States > Kentucky > Hebron
Price Range: $132 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Cincinnati Airport 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Comfort Suites Cincinnati Airport Hotel Hebron
Comfort Suites Hebron
Hebron Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Cincinnati Airport staff and other travellers.
3 questions
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Questions? Get answers from Comfort Suites Cincinnati Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Okay if you're flying out of the airport”
 of 5 bubbles 54cathiem, 29 Dec 2016 | Read review
“No place close by to get food. Eat before you get there.”
  • Dirt and feces on the wall by the toilet
  • dirt on wall by bathroon trash can
  • rust and dirt from shower rails on tub and shower edge.
  • Mold and dirt on shower wall
  • Broken fridge and freezer
  • Stuff seeping out from underneath shower mat.
 of 5 bubbles CharleneR760, 19 Oct 2016 | Read review
“The elevator is slow, stay on a lower floor if you don't like waiting.”
 of 5 bubbles pah0410, 9 Sep 2016 | Read review
“Request to not be on the second floor beside the entranceway overhang.”
 of 5 bubbles 857dalet, 8 Sep 2016 | Read review
“The motel is locate near the airport and I did not hear any takeoffs or landings at all.”
 of 5 bubbles FUNDINER-BILL, 3 Sep 2016 | Read review
5 of 5