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Cincinnati Airport Marriott

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Cincinnati Airport Marriott
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350 Reviews from our TripAdvisor Community

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Showing 345: English reviews
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Louisville, Kentucky
Reviewed 2 weeks ago via mobile

We were very pleased with our stay. The room was great. Comfortable, clean and well designed. They paid a lot of attention to detail. The room is set up to relax but also accommodates business trips. The restaurant/bar was very good. The food was delicious. Everyone from check-in to check-out were extremely pleasant.

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Helpful?
Thank jacijaci20
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

It was a joy to host you during your recent trip to Cincinnati and we thank you for sharing your glowing remarks. We’re thrilled that we made such a great impression, and are particularly pleased to hear that you enjoyed our brand new luxe guest rooms. We did pay a lot of attention to detail as we want our guests,...

Minneapolis, Minnesota
Reviewed 2 weeks ago

Front desk staff friendly at check in. House cleaning employees need guidance. Remodeled rooms are already showing signs of lack of attention. Stains on carpets. Using the skip house cleaning for Marriott points policy confusion on when your room will be cleaned after so many nights.

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Helpful?
Thank Terry N
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you so much for joining us and for taking the time to share your feedback. We regret to learn that we missed the mark during your stay – your comments will be shared internally with our team to identify where we need to improve. Please know that your encounter is not typical for us, and if your guest room...

Chugiak, Alaska
Reviewed 3 weeks ago

Stayed here two nights...breakfast was good and the rooms were clean. Bathroom doors are designed not to close all the way so if you are sharing a room it is a bit odd. Expensive food in the restaurant, but that is typical. No concierge on the weekend and the rewards lounge is also not open on the weekends.

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Helpful?
Thank Paul N
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you for choosing to stay with us. While we are glad that you appreciated our breakfast and clean rooms, it’s unfortunate that we weren’t able to exceed your expectations on this occasion. We regret if certain amenities weren’t available to you over your weekend visit and hope any inconveniences were minimal. We’d be honored if you chose us again.

Knoxville, Tennessee
Reviewed 4 weeks ago

We stay here several times a year and have always enjoyed our stays. Excellent hotel and great staff. Highly recommend it to everyone. Although hotel is undergoing some remodeling it is still a great facility to use and convenient to everything.

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Helpful?
Thank Ed_Pritchard2014
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

We are always delighted to welcome back old friends, and we thank you for your warm review. There is no higher compliment than happy guests, so we are thrilled to hear that you always enjoy your time with us. We appreciate your loyalty and recommendation, and look forward to your next stay at Cincinnati Airport Marriott.

Anaheim, California
Reviewed 4 weeks ago

Main lobby they were painting w minor construction, but the hospitality and service made it a great stay. The restaurant was relocated but the food was still very good! Compared to the last hotel I stayed at (for a similar price), this was heaven...

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Helpful?
Thank A5122ZMjims
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Our mission is to provide excellent service and hospitality, and we take great pleasure in knowing we succeeded, thank you. We always try our very best to make sure our guests are comfortable and taken care of, which is why it’s so great to know you enjoyed your stay with us. We look forward to welcoming you back to Cincinnati...

Corona, California
Reviewed 11 March 2017 via mobile

I stayed here for one night and utilized a banquet room for training. My room was AWESOME! They are remodeling their rooms and are doing an awesome job. The staff was extremely friendly and the banquet room staff did an excellent job in ensuring my needs were met for the training. The breakfast and lunch buffet was delicious and many...

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Helpful?
Thank DMAX2459
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you for your awesome review! It’s so great to learn that your training went well and that our specialists made sure all your needs were met. It’s also wonderful to hear that you and your team found our event menus rave-worthy as we really try to provide the best accommodations to make every meeting as enjoyable as possible. It...

McLean, Virginia, United States
Reviewed 8 March 2017

I did enjoy staying in a very nice newly renovation suite there and the hotel staff seem nice but there were only few problems during my stay. :( 1. The Engineer name is Bill and he told me that the ADA Alarm Clock with the bed shaker vibration is not working because the managers told there was missing AC Adapter...

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Helpful?
Thank Robert Y
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you for taking the time to share your feedback, Robert. While we are glad you enjoyed your time with us overall, we do regret that we fell short of ensuring your complete satisfaction. Your concerns and recommendations will be shared with the appropriate members of our team so we may further improve upon our services. Our hope is that...

Cleveland, Ohio
Reviewed 1 March 2017

Held a 3 day seminar at this property - they were excellent! Nice large meeting room, superb serving staff! Best AV person I've ever had! I I plan many programs a year throughout the mid-west. I hope to hold more events at this hotel in the future. Food served buffet for our group was good. (not excellent but not bad...

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Helpful?
Thank Marianne S
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you so much for choosing us, Marianne! We really are so happy to know your seminar went smoothly and are especially pleased that you found our meeting space, technology, and staff impressive. We are so proud of our on-site Audio/Video specialists for handling the details so you can get down to business. As far as dining, our website has...

Reviewed 25 February 2017

Recently stayed at this property for 3 days with husband who is an elite member.We managed to book before the major lobby/restaurant renovations beginning very soon. Upon arriving we were happy to find we were upgraded to one of their brand new "studio" suites. This main floor suite was previously a board room and we found they are renovating many...

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Helpful?
Thank cascadesjn
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you for taking the time to share your experience. I’m sorry to hear about your stockings and will be sure to address each of your concerns with our team as our guests are always our top priority. I’m glad you enjoyed our amenities, wonderful staff, and overall stay. We look forward to providing you and your husband with another...

Sacramento, California
Reviewed 15 February 2017

What's not to like?! Very pleasant stay. Devin at the front desk was very helpful and friendly, especially after my 12 hour journey to the area. The only con was a leak from the intake valve that feeds water to the toilet; by morning, there was a large puddle that I covered with a towel. (I reported the leak and...

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Helpful?
Thank tony4307
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

We are delighted that we made such a great impression on you! It makes us smile to read that our team, especially Devin, was able to ensure your you felt welcomed upon your arrival. I look forward to sharing your kind comments with him. We appreciate you letting us know about the leak. We have already provided our maintenance personnel...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
RC Grille
RC Grille
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Cincinnati Airport Marriott offers award-winning service and amenities perfect for the business and leisure traveler, but it is our location 1/2 mile from the airport that you will really appreciate. We are just a short complimentary shuttle ride from CVG Airport and minutes from downtown Cincinnati. ... more   less 

Additional Information about Cincinnati Airport Marriott

Address: 2395 Progress Dr, Hebron, KY 41048-8126
Region: United States > Kentucky > Hebron
Price Range: $147 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cincinnati Airport Marriott 3.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Marriott Cincinnati Airport Hotel Hebron
Marriott Hotel Hebron
Marriott Hebron
Hebron Marriott
Marriott Hotel Cincinnati Airport
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Questions & Answers

Here's what travellers have asked, with answers from Cincinnati Airport Marriott staff and other travellers.
6 questions
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Questions? Get answers from Cincinnati Airport Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are nice and view on the higher floors”
314roberty, 7 Mar 2017 | Read review
“Rooms on the first floor are very noisy”
110andreak, 1 Jan 2017 | Read review
“Ask for a refurbished room”
rebelyell, 5 Dec 2016 | Read review
“The rooms are always excellent!”
Frank141, 2 Dec 2016 | Read review
“Note that there are rooms on the main floor.”
briantoronto, 13 Nov 2016 | Read review
5 of 5