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Stayed 3 nights - overall a great stay. The positives: the women working the front desk were very friendly, very helpful and always smiling (well, most of the time). The breakfast was always hot and kept stocked so you were not disappointed about not getting...More
family function at this motel was excellent due to the staff at the facility, they were very kind, compassionate and accommodating. I could not of picked a better place, family stated rooms were excellent, food was great and most of all they praised the staff...More
We had a pretty good stay here two years ago & thought we'd try this location again. The check-in this time was very unorganized...we had one free night and one regular night, and were advised that due to "IHG Policy" we would have to check...More
2 Thank Gizmo311
Response from IHGService, Guest Relations Manager at Holiday Inn Express LouisvilleResponded 3 weeks ago
I appreciate you for choosing to stay with us again and going out of your way to share your thoughts. I'm very sorry to learn though that your stay wasn't as flawless as we have wanted it to be because of an issue...More
I have stayed in a lot of Holiday Inn Express hotels and this one was in the bottom half. The hotel has a tired feel to it and perhaps that is why it is undergoing renovation.
Our check-in process went very smoothly except that my...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express LouisvilleResponded 18 June 2017
We appreciate you for sharing your review about your recent stay.
We are very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. I apologize for any inconvenience you might have experienced. Please...More
This HIE could be nicer than it is, although it does appear to be getting some updates. The rooms are clean with comfortable beds & pillows & there's a mini-fridge & microwave. There is also an indoor pool. The breakfast was average but some of...More
1 Thank rannydef
Response from IHGService, Guest Relations Manager at Holiday Inn Express LouisvilleResponded 26 April 2017
Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our rooms and we certainly appreciate your nice feedback on our beds and pillows. On the other hand, we would...More
US$126 - US$186 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Louisville Hotel Jeffersontown ,