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Hilton Garden Inn Louisville East

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Hilton Garden Inn Louisville East
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425 Reviews from our TripAdvisor Community

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Showing 421: English reviews
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Virginia Beach, Virginia
Reviewed 5 days ago NEW

Nice location outside from the city. Customer service was superior and I was placed to a quieter part of the hotel when noisy guests were becoming disturbing. Close to the zoo and other places of interest for vacationers.

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Helpful?
Thank TravelRDNo
Asheville, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 14 March 2017

The staff was very friendly and knowledgeably. The bed's mattress was very nice. I think it was memory foam. Everything was clean and our room was spacious. We didn't use the pool,but saw some families using it and enjoying themselves. We go to Louisville to visit our daughters about 4x a year. This will be our go to hotel.

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Helpful?
Thank jariatti
About Hotel's Favourite Review
Kathryn P, Manager at Hilton Garden Inn Louisville East, responded to this review

Dear jariatti- Thank you for your great comments about the hotel and staff! We appreciate you taking the time to share your experience and can't wait to have you back again. Thanks again!

Lexington, Kentucky
Reviewed 2 weeks ago

You can always count on the Hilton Family of hotels!! Breakfast crew was most exceptional! Great location! Very friendly staff!! Facility has all amenities you should want. Very inviting lobby area. The breakfast server is the greatest!

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Thank Jeff S
Whitesville, Kentucky
Reviewed 3 weeks ago

This was very clean and the employees I had contact with was very nice. It was right next to the place I had meetings at. I stayed for 3 nights and had no problems what so ever. They do not include breakfast or any meals but coffee and tea is out 24-7. There is a Logans next door and several...

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Thank rbell-57
Louisville, United States
Reviewed 3 weeks ago

comfortable and clean, above average. I have stayed here twice and have enjoyed both stays. The staff is friendly hard working and the overall environment is good. There are other choices in the area, but I would absolutely recommend this Hilton.

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Thank ericbA1499LU
Dover, Delaware
Reviewed 4 weeks ago via mobile

I'm a Hilton devotee and try to stay at a Hilton brand hotel for all of my business (and a lot of personal) travel. This hotel is decent, staff is excellent, rooms are clean and reasonably modernized. But.. the beds. I HATE THE ADJUSTABLE FIRMNESS BEDS. They are a torture device! All the double rooms (all that were available )...

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Helpful?
Thank Lisa M
Kathryn P, Manager at Hilton Garden Inn Louisville East, responded to this review

Dear Lisa- Thank you so much for your review of the hotel and your kind words about the staff! I am so sorry you had issues with the beds. As you know these have been around the Garden Inns for several years. At the end of last year we were able to replace all of our king mattresses with regular...

Decatur, United States
Reviewed 4 weeks ago

I experience with the Hilton Garden Inn in Louisville, Ky was excellent. I would recommend this hotel. The hotel is in a great area with easy access to the interstate and all areas in the Louisville area.

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Thank 431sherrys
Clinton
Reviewed 4 weeks ago

We came with a basketball team for a tournament and needed to wash their uniforms. There were no available dryers and they staff dried the uniforms for me in their hotel dryers so that we would not miss out game. The service was excellent

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Thank Cherokee Mom G
Cape Coral, FL
Reviewed 4 weeks ago

Poor location. restaurant and bar are a joke. For what they charge you are being taken. You can find places half the price and twice the value. Staff were nice but clueless about recommending local places to eat or drink.

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Thank R3028VNjohnm
Kathryn P, Manager at Hilton Garden Inn Louisville East, responded to this review

Dear R3028VNjohnm- We are so sorry that you didn't enjoy your stay with us. While we do have a smaller sized restaurant and bar we feel we offer a menu that fits our hotel and a full bar complete with over 20 beers and more than 35 bourbons. We are always welcome to feedback on what items guests would like...

Cincinnati, Ohio
Reviewed 20 March 2017

We were in town for my daughter's volleyball tourney so it was a stay and play. This always upsets me because I don't want to be told where I have to stay. I was happy that it was a Hilton Garden Inn because of previous stays and this did not disappoint. Can always count a great stay in a HGI...

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Thank volleyballparent2017

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Louisville East

Address: 1530 Alliant Ave, Jeffersontown, KY 40299-6370
Region: United States > Kentucky > Jeffersontown
Price Range: $148 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Louisville East 3*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz, Expedia, Hotels.com, Priceline, Travelocity, Hotwire, Cancelon, HotelQuickly, TripOnline SA and Evoline ltd so you can book your Hilton Garden Inn Louisville East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Louisville East Hotel Jeffersontown
Hilton Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Louisville East staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Louisville East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I booked an evolution room and the bed was super comfy.”
limila, 8 Dec 2016 | Read review
“Ask for room away from noisy ice machines.”
SharpShoey, 12 Oct 2016 | Read review
“All are excellent.”
alvis-f, 4 Sep 2016 | Read review
“We stayed on the ground floor and had a small laundry facility right down the hall!”
erinb138, 27 Jul 2016 | Read review
“They told us the rooms looking out over the parking lot were the quiet side. Our room was very quiet and peaceful.”
daneM5419KM, 5 Jul 2016 | Read review
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