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Comfort Inn & Suites

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Comfort Inn & Suites
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101 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Smiths Station Alabama
Reviewed 15 July 2015

I want to give a big High Five to Melissa, she went out of her way to see that we had a great stay at this Hotel. My Mother In Law and I appreciated her taking time to make sure our stay was complete. She is so personable and a hard work. Comfort Inn is lucky to have you. The...

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Helpful?
Thank Galileo064
Melissa B, General Manager at Comfort Inn & Suites, responded to this review

Hello, Thank you for giving us such wonderful feedback about your recent stay with us!! We really love to hear that we are doing a great job! We look forward to seeing you on your next trip our way! Thank you, Melissa Brewer General Manager

Crestwood, Kentucky
Reviewed 1 July 2015

My parents aren't very tech savvy but I got some details about their stay during my daughter's graduation. My mother (who is very picky) was impressed with the cleanliness and décor of the rooms. Both of my parents were also pleased with the reasonable room rates. They indicated that there was also a nice indoor pool and smart TVs in...

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Helpful?
Thank Jill B
Melissa B, General Manager at Comfort Inn & Suites, responded to this review

Hello, Thank you for taking the time to give us such wonderful feedback about your recent stay with us! We are happy that you are happy! We look forward to seeing you on your next trip our way! Thank you , Melissa Brewer General Manager

the best place on earth
Reviewed 27 June 2015

This hotel has seen better days. Overall feeling of being dirty and "banged up". My son was swimming in the very small pool, and found two pieces of glass on the bottom. We think the glass came from the windows that look into the pool area, which were broken. I gave the glass to the desk clerk, advised her that...

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Helpful?
Thank Kristen S
Melissa B, General Manager at Comfort Inn & Suites, responded to this review

Hello, Thank you for such candid feedback about your recent stay with us. I apologize about the negative experience you had at our hotel. Please consider this an isolated incident and give us another chance to exceed your expectations. We take pride in our services and this should have never happened. Thank you, Melissa Brewer General Manager

Flossmoor, Illinois
Reviewed 31 May 2015

Booking.com dropped the football. The staff at Comfort not only saved a multi-state convergence of family members, but upgraded rooms for same price; fixed a door; replaced remote; and even showed the secret for this one shower to work. Superb rooms, great staff; excellent extended hot and cold breakfast; great location to all attractions in LaGrange. Only flaws came from...

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Helpful?
Thank FrankR_42133
Melissa B, Manager at Comfort Inn & Suites, responded to this review

Hello, Thank you so much for taking the time to share your feedback about your stay with us!! We appreciate such wonderful feedback from you! I will be sure and share this with the staff to let them know they are doing a great job and we will make certain the night lights are in every single room. I'm so...

Lafayette Hill, Pennsylvania
Reviewed 4 May 2015

My extended family were all in town for a family funeral and to a person, everyone had a great experience with this hotel - basically nothing ever came up that caused us to have to worry about anything other than the real reason we were there, which was to be with family.

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Helpful?
Thank Fred C
Melissa B, General Manager at Comfort Inn & Suites, responded to this review

Hello, Thank you for taking the time to let us know how we are doing! It was a hard time for you and your family and we are happy that you could just concentrate on that and not worry about anything else. We are sorry for your loss. We hope to see you again in the future. Thank you, Melissa...

Rochester, New York
Reviewed 5 April 2015

We stayed at this hotel on the way back from a long trip. It is in a good location close to Louisville. It was a bit difficult to find as the mapping program shows it in a different location. We got a good nights sleep, the location is fairly quiet. The bed was comfortable and we really like the choice...

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Helpful?
Thank Steve_Sy
Melissa B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to let us know how we are doing at our hotel. We would like to hear from you personally about your issues. This is how we improve our guest experience, by listening to our guests. We hope to see you again on your next trip our way! Thank you, Melissa Brewer General Manager

Smyrna, Tennessee
Reviewed 28 March 2015

Traveling through this area, we were looking for a reasonably priced place to stay. We found that the hotel prices in LaGrange were much more reasonable than those in Louisville proper. We stayed at this Comfort Inn and Suites, and found it to be very nice, clean and comfortable. The room was typical for this chain, nice large room with...

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Helpful?
Thank Ken H
Melissa B, General Manager at Comfort Inn & Suites, responded to this review

Hello, Thank you for such wonderful comments about your stay with us!! We look forward to seeing you on your next trip to Louisville! Thank you, Melissa Brewer General Manager

Reviewed 27 March 2015

I travel through this are on a regular basis because of business and I always stay here. Melissa, the hotel manager, seems to always be there and ready to make my stay as comfortable as possible. The staff are friendly and dedicated. I am glad I found this hidden gem full of southern hospitality.

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Helpful?
Thank Rico P
Melissa B, General Manager at Comfort Inn & Suites, responded to this review

Hello Rico P, We are happy that you enjoyed your stay with us and thank you for such wonderful feedback! We look forward to seeing you again on your next trip our way. You always have a smile on your face for us and we are happy that you are happy. :) Thank you, Melissa Brewer General Manager

Reviewed 26 February 2015

This Comfort Inn was very dirty. There was a 3/4 inch raise in the cement as you entered the lobby door. Lobby, hallways, rooms were not clean. There was a smell in the hallway. Walls were paper thin and we had to listen to the couple in the next room for hours. Terrible facility.

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Helpful?
1Thank Barbara B
Melissa B, General Manager at Comfort Inn & Suites, responded to this review

Dear Barbara B, Thank you for submitting this review. I was very surprised and concerned to read it since we had such a great conversation at a different hotel and you relayed to me that these issues were experienced at that hotel and that all your issues were resolved. Then finish it with “our guest satisfaction and comfort is incredibly...

Bellbrook, Ohio
Reviewed 4 January 2015

We had made reservations via internet, mentioning we were light sleepers and needed a room away from the elevator and ice machine and a non smoking room. Unfortunately, she missed the light sleepers and put us next to the elevator. When we went back, she was very apologetic and moved us immediately to a room at the end of the...

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Helpful?
Thank Lynn B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Comfort Inn & Suites

Address: 1001 Paige Pl, La Grange, KY 40031-9108 (Formerly Holiday Inn Express La Grange)
Region: United States > Kentucky > La Grange
Price Range: $104 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Holiday Inn Express La Grange Hotel Lagrange
Holiday Inn Lagrange
Lagrange Holiday Inn
Holiday Inn Express Lagrange
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Questions & Answers

Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a front facing room so you can keep an eye on your car in parking lot.”
 of 5 bubbles zzzbrad, 24 Mar 2017 | Read review
“excellent a/c unit so quiet”
 of 5 bubbles shaileshvandita, 3 Mar 2017 | Read review
“top floor is the quietest, but also ground floor is closest to indoor pool”
 of 5 bubbles meganelston91, 22 Feb 2017 | Read review
“check the condition of the room and request to be moved if it isn't good”
 of 5 bubbles rebeccas63, 21 Feb 2017 | Read review
“Keep going til you find one that fits your needs.”
 of 5 bubbles 735janellm, 21 Aug 2016 | Read review
5 of 5