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The Campbell House

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The Campbell House
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499 Reviews from our TripAdvisor Community

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Showing 497: English reviews
Springfield, Illinois
Reviewed yesterday NEW

The lobby was beautiful and the staff friendly. Our room was very dark and the bathroom small. Difficult for multiple people to get ready at the same time due to the lighting and poor room layout. The bathroom did not look finished.

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank Terry D
Lebanon, New Hampshire
Reviewed yesterday NEW

This is not what you come to expect from a Hilton branded hotel. Our guest room was not clean or will kept. My expectations of the Hilton brand are very high and and have been met with most stays. The Campbell house was a rare exception to being satisfied with my Hilton stay.

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank Y1258NCwilliamp
Independence, Kentucky
Reviewed 3 days ago NEW

Updates are nice in comparison to what the property used to look like, but I was expecting something grand done to this historic hotel. The staff was friendly, but I felt like the place was overpriced for the quality.

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank erlage2
Whitesville, Kentucky
Reviewed 5 days ago NEW

Stayed 1 night and was really nice, loved the history at this place breakfast the next morning was really good. Bed and pillows was amazing wish you could buy the pillows and the mattress!!! staff was really kind and helpful.. Thanks for a great stay

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Thank acon2013
Huntington Beach, United States
Reviewed 1 week ago

If you want that Kentucky feel of an old world estate with the modern amenities you expect. The Campbell House is the place for you. The rooms are super clean and the staff is helpful with area recommendations.

Review collected in partnership with Curio – A Collection by Hilton
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Thank jimkD1645YQ
Lexington, United States
Reviewed 1 week ago

Had to switch rooms for not having hot water, the new room had hot water for 5-10 min. Was told by Maintenance that there were a lot of people staying there and 8-10 other rooms have the same problem. Was given the impression I just had to deal with it. There was garbage left by elevator for two day that...

Review collected in partnership with Curio – A Collection by Hilton
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Thank jerelsd
Lexington
Reviewed 1 week ago

We stay every New Years Eve at this same location. They definitely know how to pamper their guests! Awesome stay! Excellent quality bedding, staff was 2nd to none! Clean.. Beautiful decor...Easy access to anything in the Lexington area!

Review collected in partnership with Curio – A Collection by Hilton
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Thank Libby A
Fairfax, United States
Reviewed 1 week ago

Much of my experience was excellent. I wish there was some type of included breakfast. Complimentary coffee is only during the morning. Beds are luxurious and some rooms are wonderfully updated. Some rooms are dated. Definitely a unique property!

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank Q2104NIricharde
Mount Sterling, United States
Reviewed 2 weeks ago

If you are looking for luxury, look elsewhere. Everything fell far below expectations, there are even cheaper hotels in Lexington that offer a far better experience. Here is what I submitted in my survey: Everything about this trip was NOT good. It was a small getaway 45 minutes from home. The stay was awful. The pool was dirty. The lounge...

Review collected in partnership with Curio – A Collection by Hilton
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Thank 910jacobw
Bloomington, United States
Reviewed 2 weeks ago

Horrible service...Dingy...Unwelcoming!!! I expected more from the staff bring a Curio. Will definitely think twice before staying in a Hilton Curio hotel again!!! Should be not at the top of Hiltons chain but at the bottom!!!!!!

Review collected in partnership with Curio – A Collection by Hilton
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Thank jeffreysI9557HC

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Originally built as a small two-story building in 1949, the Campbell House is Lexington's most recognized and cherished hotel. Our recent multi-million dollar renovation has transformed this local jewel into one of the finest hotels in the Kentucky. Featuring 250 guest rooms and suites and over 15,000 square feet of flexible function space that can accommodate everything from board meetings to conventions, the Campbell House is the perfect location for groups, meetings and social events. We are centrally located near various tourist attractions such as: The University of Kentucky, Keeneland Race Track, Rupp Arena & Commonwealth Stadium - Home of the Kentucky Wildcats, Tattersalls, Redmile, The Lexington Convention Center and Calumet Farm. Whether you are seeking a personalized experience for you next business trip, and inspirational setting for your next meeting, an unforgettable wedding, the perfect backdrop for a romantic getaway, or an unforgettable vacation, your adventure into a world of beauty, luxury and tranquility awaits you at the Campbell House! ... more   less 

Additional Information about The Campbell House

Address: 1375 S Broadway, Lexington, KY 40504-2703 (Formerly Crowne Plaza Hotel)
Region: United States > Kentucky > Lexington
Price Range: $179 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Campbell House 3.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Crowne Plaza Lexington
Crowne Plaza Campbell Hotel
Hotel Style:
#10 Romantic Hotel in Lexington
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Questions & Answers

Here's what travellers have asked, with answers from The Campbell House staff and other travellers.
8 questions
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Questions? Get answers from The Campbell House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for better lighting if it exists”
 of 5 bubbles sannettie, 29 Nov 2016 | Read review
“Inspect the room before check in. Rooms are NOT standard and differ. Also, some smell much better than others...”
 of 5 bubbles Stewfamily, 20 Nov 2016 | Read review
“Ask about the layout of the rooms. The General Manager told me there are many different room types.”
  • well appointed bathroom, though small
  • just room to walk around the bed... but nice
 of 5 bubbles kitzg, 6 Nov 2016 | Read review
“Ask for golf course view”
 of 5 bubbles 89KS, 26 Oct 2016 | Read review
“Stayed in 1090 & it was easy access to a side door, low noise level.”
 of 5 bubbles benjaminbU5527GH, 24 Oct 2016 | Read review
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