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Hilton Lexington Downtown

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Traveller (191)
Room & Suite (93)
Dining (41)
Overview
  • Excellent47%
  • Very good29%
  • Average16%
  • Poor6%
  • Terrible2%
Travellers talk about
“rupp arena”(150 reviews)
“parking garage”(47 reviews)
AMENITIES
Paid Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
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Additional information
Offers from Hilton Lexington Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Lexington Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,362)
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1,349 results
Traveller rating
609
389
224
87
40
Traveller type
Time of year
LanguageEnglish
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609
389
224
87
40
Show reviews that mention
All reviewsrupp arenaparking garagethe executive loungebigg blue martinitriangle parkfront deskconvention centerrestaurants and barswithin walking distanceuk basketball gamebusiness tripvery nice hotelbed was very comfortableconvenient locationstaff was friendlyomeletvalet
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1 - 5 of 1,349 reviews
Reviewed yesterday

I stayed at the Hilton Downtown Lexington this past weekend, while moving my son in at UK. What a wonderful experience! I had been moving all day and showed up after 10:00 p.m. a hot, sweaty mess. I was greeted by Regina, who quickly greeted...More

Thank Connie B
Hotel's Favourite
Reviewed 20 June 2018 via mobile

My group has a monthly dinner meeting at the Hilton. It's always well done but our service from Sandy W. tonight was exceptional. I recommend this property for groups seeking a meeting with a good meal and a varied menu

1  Thank Taterdog
Response from ALugo1, General Manager at Hilton Lexington DowntownResponded 20 June 2018

Thank you for letting us know you enjoy your monthly dinner meetings with us. We appreciate the great feedback. Please know I'll pass along your compliments to Sandy for her exceptional service!

Reviewed 6 days ago

Jamie is the Best! Goes above and beyond to make sure service is impeccable! Best service I get from any hotel. She is truly exceptional!! She always makes sure I have cold waters after the gym, and saves me cookies every evening. I stay at...More

Thank wryan2018
Response from ALugo1, General Manager at Hilton Lexington DowntownResponded 5 days ago

Outstanding feedback. Thank you for taking the time to send us a review. I'll definitely pass along your compliments to Jamie for taking such good care of you. We will look forward to your next visit.

Reviewed 6 days ago

Mojib took me to the airport this morning for an early flight. I was told the shuttle left at 5am and he was right there at 5 to load my bag and offer a ride. Good conversation and I even apologized for not having cash...More

Thank Matt H
Response from ALugo1, General Manager at Hilton Lexington DowntownResponded 5 days ago

Matt thank you for sending us a review. I'll pass along your compliments to Mojib for his outstanding service. Happy you enjoyed your stay with us. Please join us again next time you're in Lexington, KY!

Reviewed 1 week ago

Was there for a week long conference. Desk staff was super! Went out of their way to say hello as you walked in. The breakfast buffet was a little pricey, but the staff was attentive and personable. The room seemed a little dated, the A/C...More

Thank Pepper484
Response from ALugo1, General Manager at Hilton Lexington DowntownResponded 6 days ago

Thank you for taking the time to send us a review. We appreciate all the great feedback. Happy to hear you had a productive and hassle-free stay while in town for a conference. Please join us again next time you're in Lexington, KY!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$154 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Lexington
#16 Family Hotel in Lexington
#17 Business Hotel in Lexington
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$154 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Lexington
#16 Family Hotel in Lexington
#17 Business Hotel in Lexington
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (191)
Room & Suite (93)
Dining (41)
Pool & Beach (9)
Business Centre & Event Rooms (26)
Questions & Answers
Ask a question
retireesMontana
21 April 2018|
AnswerShow all 7 answers
Response from ALugo1 | Property representative |
Hi we are 20 min drive from the Blue Grass Airport.
0
Votes
Teresa M
regarding a response to a review, we'd like to reply again: Teresa M Portland, Oregon, United States 46972 Reviewed 2 days ago good stay we were visiting family/friends and going to the uk men's b-ball game 2-17-18, and chose the hilton....everything was terrific...the room was spacious and clean, the staff was so friendly....the jacuzzi was relaxing, and we used the gym during a downpour, as we run outside generally...the treadmill was fine, thx...the pool was a little too cool to stay in....our only pause is that the hilton still allows 4 smoking rooms i think...in this day and age, nobody should be subjected to this..if we are incorrect in this detail, sorry, but it's what we read....a minifridge would help, as would a microwave, but if that's the only problem, no worries..thx for a fine stay.....another perk is a daily newspaper for free...wsj or usa today..thx Show less Stayed: February 2018, traveled with family Value Sleep Quality Service See all 10 reviews by Teresa M for Lexington Ask Teresa M about Hilton Lexington Downtown This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. ALugo1, General Manager at Hilton Lexington Downtown, responded to this review Responded yesterday Thank you for the feedback. Please know we are completely a smoke free hotel. Sorry for any inconvenience you experienced due to no frig in the room. Guests can always call Front Desk and we can deliver a refrigerator to your room. I hope you join us again next time you're in Lexington, KY................................thx to Alex Lugo, General Manager: hilton hotel downtown lexington, thx for the info on smoking alex, we didn't realize the policy changed... so sorry...i would change the review to reflect that, but can't seem to do so.. the fridge, we just worked around it....thx we will be sch another stay in oct for another reunion... sincerely, teresa mcgrath and nat kim
1 March 2018|
AnswerShow all 2 answers
Response from Teresa M | Reviewed this property |
we wanted to respond to the gen. mgr, and this was the only option that we could find...haha and sorry
0
Votes
Erik P
21 July 2017|
AnswerShow all 3 answers
Response from Teresa M | Reviewed this property |
hbo
0
Votes
Room Tips
"I have had great experiences all three times I have stayed. View is lovely."
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"try to get a high floor so you don't here the road noise"
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"The executive floor is the best place"
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"Very nice rooms"
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