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Hilton Lexington Downtown

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Traveller (150)
Room & Suite (124)
Dining (37)
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Overview
  • Excellent47%
  • Very good29%
  • Average16%
  • Poor6%
  • Terrible2%
Travellers talk about
“rupp arena”(154 reviews)
“parking garage”(49 reviews)
AMENITIES
Paid Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Offers from Hilton Lexington Downtown
Special Offer: Double Points, Every Stay
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Special Offer: Double Points, Every Stay
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Rooms
9 May10 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,272)
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1,261 results
Traveller rating
563
367
215
81
35
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LanguageEnglish
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563
367
215
81
35
Show reviews that mention
All reviewsrupp arenaparking garagethe executive loungebigg blue martinitriangle parkfront deskconvention centerrestaurants and barsuk basketball gamebusiness tripvery nice hotelbed was very comfortableconvenient locationstaff was friendlyvaletconferencebellman
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1 - 5 of 1,261 reviews
Reviewed 3 days ago

High quality hotel. Good accommodations, friendly staff, quality features, comfortable room and good options for food in general. Breakfast was limited in the Executive lounge, which was disappointing, but other than that, I was satisfied and would return.

Review collected in partnership with Hilton Hotels & Resorts
Thank 344kimberlym
Response from ALugo1, General Manager at Hilton Lexington DowntownResponded today

Outstanding feedback Kimberly! Thanks for letting us know we are consistent and you enjoyed your stay. We love hearing guests say they were satisfied and will return. Doesn't get any better!

Hotel's Favourite
Reviewed 30 January 2018

Even though we arrived an hour before the UK game and it looked like a wedding was going on at the hotel, the staff was friendly and as a diamond member found us a spot to park at. The room was nice and staff was...More

1  Thank rfrommeyer
Response from ALugo1, General Manager at Hilton Lexington DowntownResponded 9 February 2018

So happy to hear you enjoyed your stay with us while attending a UK game. I'll pass along your compliments to Avis for showing you her magic way of cracking eggs! Hope you join us again next time you're in Lexington, KY!

Reviewed 1 week ago

I always stay at The Hilton Lexington Downtown. Great experience, fast and friendly service. GREAT location, close to Rupp and all the hot spots including the BBM in the hotel. I would suggest this hotel to anyone who wants to be treated RIGHT.

Review collected in partnership with Hilton Hotels & Resorts
Thank Patrick C
Response from ALugo1, General Manager at Hilton Lexington DowntownResponded 6 days ago

Patrick thank you for letting us know you always stay with us when in Lexington. We appreciate the excellent feedback. Hope you join us again real soon! Again, thank you for the wonderful review.

Reviewed 1 week ago

I want to commend your very helpful staff, in particular, Ray Simpson. He answered my fourth call to the hotel following my departure, as I was desperately trying to locate my lost keys. He noticed they had been found and were sitting right in front...More

Thank Michael C
Response from ALugo1, General Manager at Hilton Lexington DowntownResponded 1 week ago

Michael so happy to hear Ray was able to locate your keys and get them back to you. I'll definitely pass along your compliments to Ray. Please join us again next time you're in Lexington, KY.

Reviewed 1 week ago via mobile

I frequently visit this Hilton location for work and always have the most pleasant and welcoming breakfast experience at the Triangle Grille (hotel restaurant). The employees are so friendly. Sandy Wise has been my waitress the last several visits and has always went above and...More

Thank Tyler B
Response from ALugo1, General Manager at Hilton Lexington DowntownResponded 6 days ago

Excellent feedback Tyler! Thank you for letting us know you enjoy staying with us and also how Sandy takes good care of you in the Triangle Grille. I'll definitely pass along the compliment to her and hope to see you again soon!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$149 - US$354 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Lexington
#16 Family Hotel in Lexington
#17 Business Hotel in Lexington
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$149 - US$354 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Lexington
#16 Family Hotel in Lexington
#17 Business Hotel in Lexington
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (150)
Room & Suite (124)
Dining (37)
Pool & Beach (5)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
retireesMontana
21 April 2018|
AnswerShow all 5 answers
Response from 460nathanf | Reviewed this property |
I am not an employee but I would think it would be around 15-20 minuets depending on traffic.
0
Votes
Teresa M
regarding a response to a review, we'd like to reply again: Teresa M Portland, Oregon, United States 46972 Reviewed 2 days ago good stay we were visiting family/friends and going to the uk men's b-ball game 2-17-18, and chose the hilton....everything was terrific...the room was spacious and clean, the staff was so friendly....the jacuzzi was relaxing, and we used the gym during a downpour, as we run outside generally...the treadmill was fine, thx...the pool was a little too cool to stay in....our only pause is that the hilton still allows 4 smoking rooms i think...in this day and age, nobody should be subjected to this..if we are incorrect in this detail, sorry, but it's what we read....a minifridge would help, as would a microwave, but if that's the only problem, no worries..thx for a fine stay.....another perk is a daily newspaper for free...wsj or usa today..thx Show less Stayed: February 2018, traveled with family Value Sleep Quality Service See all 10 reviews by Teresa M for Lexington Ask Teresa M about Hilton Lexington Downtown This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. ALugo1, General Manager at Hilton Lexington Downtown, responded to this review Responded yesterday Thank you for the feedback. Please know we are completely a smoke free hotel. Sorry for any inconvenience you experienced due to no frig in the room. Guests can always call Front Desk and we can deliver a refrigerator to your room. I hope you join us again next time you're in Lexington, KY................................thx to Alex Lugo, General Manager: hilton hotel downtown lexington, thx for the info on smoking alex, we didn't realize the policy changed... so sorry...i would change the review to reflect that, but can't seem to do so.. the fridge, we just worked around it....thx we will be sch another stay in oct for another reunion... sincerely, teresa mcgrath and nat kim
1 March 2018|
AnswerShow all 2 answers
Response from Teresa M | Reviewed this property |
we wanted to respond to the gen. mgr, and this was the only option that we could find...haha and sorry
0
Votes
Erik P
21 July 2017|
AnswerShow all 3 answers
Response from Teresa M | Reviewed this property |
hbo
0
Votes
Room Tips
"Floor 6 was quiet and we had a great view of the park from room 617"
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"Room 319 has a beautiful view."
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"Ask for a room close to the elevator and vending. It made it extremely convenient."
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"Ask for a room with the park view"
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