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Hilton Garden Inn Lexington

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Traveller (15)
Room & Suite (15)
Pool & Beach (1)
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Overview
  • Excellent45%
  • Very good24%
  • Average16%
  • Poor10%
  • Terrible5%
Travellers talk about
“front desk”(48 reviews)
“hamburg area”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Lexington
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Lexington
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (479)
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Traveller rating
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78
48
28
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209
111
78
48
28
Show reviews that mention
All reviewsfront deskoutback steakhousehamburg arearoom was cleana hilton honors membernice hotelwould stay here againbreakfast was includedshopping and restaurantseasy accessone night stayroad tripstaff was very friendlynice staygreat place to stayhgilobby
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71 - 75 of 474 reviews
Reviewed 20 June 2017 via mobile

They didn't do anything wrong, just didn't do anything. Front desk check in, didn't seem aware of much. When I stopped by the grill to check on food options, the server was in deep conversation with local friends. When I asked about food, she just...More

Thank bigbade
Response from Anne G, Manager at Hilton Garden Inn LexingtonResponded 8 July 2017

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will share this feedback with our team so that we can continually improve our guest...More

Reviewed 16 June 2017 via mobile

Aside from the squeaky bed, soft pillows and no water pressure in the shower, my major complaint is the "server" at breakfast. She stood in the cubby and did little else. Dirty tables everywhere. Get your own coffee. You had to walk over to her...More

Thank kleektours
Response from Anne G, Manager at Hilton Garden Inn LexingtonResponded 18 June 2017

Thank you for taking the time to share your experience about your recent stay at our hotel. We regret that we were not able to provide you with the quality of food you expected. We are constantly working to improve our hotel and your comments...More

Reviewed 15 June 2017 via mobile

My husband and I've had a good night's sleep every night we've stayed here. It's quiet, very comfortable, and well-priced. Skip the extra cost for breakfast though; we go down the street to the Waffle House.More

Thank DrFranceMosley
Response from Anne G, General Manager at Hilton Garden Inn LexingtonResponded 16 June 2017

Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Lexington to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to...More

Reviewed 4 June 2017

The worst staff ever. Had blood on our comforter and the staff tried to blame us for it. The most unfriendly staff. I do not recommend this place at all. The worst stay I have ever had at a Hilton hotel.More

Review collected in partnership with Hilton Garden Inn
Thank richardsG3675BQ
Response from Anne G, Manager at Hilton Garden Inn LexingtonResponded 18 June 2017

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did...More

Reviewed 24 May 2017

Very friendly and helpful staff. Hotel very convenient for travelers. Close to retail mall and dozens of restaurants. Also convenient to interstate. I travel this route often. First time staying at this property. I will definitely stop in again!More

Review collected in partnership with Hilton Garden Inn
Thank Alfred C
Response from HGI_AGM_Katie_Bent, Manager at Hilton Garden Inn LexingtonResponded 28 May 2017

Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Lexington to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Restaurant
Bar/Lounge
Indoor pool
Details
Price range
US$120 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$120 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (15)
Room & Suite (15)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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abbylmohr
8 March 2017|
Answer
Response from Anne G | Property representative |
The pool is open every day from 5am-10pm
0
Votes
Room Tips
"We always request a top floor room for quiet."
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"Ask for a non-joining room."
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"Asked for a quiet room and was given 3rd floor - 331"
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"Do NOT stay here."
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