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Hilton Lexington Suites

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584 Reviews from our TripAdvisor Community

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Showing 575: English reviews
Mesa, Arizona
Reviewed 1 week ago

It was a nice stay over all, I was disappointed that there wasn't any HHonors recognition. I understand if it is slow and everything is done but the FD agents probably shouldn't be on their phones when guest are walking through.

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Helpful?
Thank FVEaston
Pam A, General Manager at Hilton Lexington Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. We appreciate that your overall stay was nice and you rated us 5 stars. However, our Hilton Honors Guests are our most important ones and deserve to be recognized each and every time they visit us. I apologize that this was not the case upon arrival. Furthermore,...

United States
Reviewed 1 week ago

Given wrong room number on key holder and verbally. Attempted to get in wrong, key did not work had to go back to front desk to find out it was written wrong and given verbally but had a different number assigned in computer. Only a "sorry" and I had to still pay for the room and nothing else was given...

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Helpful?
Thank viviano223
Pam A, General Manager at Hilton Lexington Suites, responded to this review

Dear viviano223, Thank you for taking the time to write a review of our hotel. I am sincerely sorry that a mistake was made and you were inconvenienced by having to visit the front desk twice. I know that when traveling you just want to go straight to your room without hassle. We try very hard to get it right...

Raleigh, United States
Reviewed 2 weeks ago

Bathroom sink was completely stopped up; not what I wanted to deal with within minutes of entering the room and after just using the toilet. If this was not bad enough, the almost hour of pulling hair from the main drain running between floors into my room (a lot of rotten hair) and seeing raw sewage on the floor and...

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Helpful?
Thank J3321ORmichaelr
Pam A, General Manager at Hilton Lexington Suites, responded to this review

Dear J33221ORmichaelr, Oh my gosh! I am so sorry that this occurred during your stay. You encountered a plumbing situation that you should not have had to deal with by a guest. I sincerely apologize. We have pulled your room number and are in the process of fully snaking drains to insure that this does not happen to any other...

Louisville, Kentucky
Reviewed 3 weeks ago

My wife and I attended an event at the EKU Center for the Arts in Richmond. We had never spent time in Lexington so we decided to get a room here after our show. We had made a reservation prior to arrival and went directly to the hotel prior to going to the show. We had a king bed suite...

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Helpful?
Thank Louisvilletraveler52
Pam A, General Manager at Hilton Lexington Suites, responded to this review

Dear Louisvilletraveler52, I am delighted that you had a great stay after your event at EKU. I appreciate you taking the time to review our property. We hope to see you again in the future.

Batchtown, Illinois
Reviewed 3 weeks ago via mobile

The room were suites so a small entry room with a couch, bar, small table and tv. Then the bathroom with a nice size closet with a safe inside then the roomy bedroom with a dresser and tv. I'm sure the couch pulled out into a bed of needed. The place was very clean and offered a restaurant and bar...

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Helpful?
Thank helensievers75
Alexandria, Kentucky
Reviewed 3 weeks ago

We stayed here for one night after a UK basketball game. The rooms are huge similar to an Embassy Suites. The breakfast was great. I had an omelette and it was huge and very tasty. The waiter we had was good. he was very attentive to us and we tipped him well because of it. They provide free papers and...

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Helpful?
Thank rfrommeyer
Sanford, North Carolina
Reviewed 3 weeks ago

From the time I made my reservation until check out the staff was professional warm and welcoming. The rooms were clean and the beds very comfortable. The Wi-Fi connection was great and reliable. On the other hand I felt breakfast was overpriced especially as it lacked healthy options.

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Helpful?
Thank B9361WCmonikak
Pam A, General Manager at Hilton Lexington Suites, responded to this review

Dear B9361WCmonikak, Thank you so much for taking the time to review our hotel. I understand time is valuable and your feedback helps us to continually improve our hotel. I love that you found our staff warm and welcoming. This is a cornerstone of our hotel culture and I am always pleased to see people recognize it. I would love...

Boston, Massachusetts
Reviewed 4 weeks ago

Arrived to a very friendly and helpful staff and was able to check in early. This hotel is very clean and presents a good value for any one on a business trip or vacation. It is located in a very convenient area.

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Helpful?
Thank I3091XQjosephd
Charlotte nc
Reviewed 4 weeks ago

Very nice room. Comfy bed great view of fountain. Staff was very friendly and accommodating. Taylor was great reserving blocks of room for wedding guests. Front desk was helpful getting shuttle scheduled to airport for guests. Location was very convenient to mall and restaurants and interstate.

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Helpful?
Thank Susan L
McConnelsville, United States
Reviewed 27 October 2016

Clean, Quiet, and Digital Check In... Need I say more? I was given the option of which room I wanted, before I left my home. I picked out a room that over looked the Lake, and got the exact room I wanted.

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Helpful?
Thank Jeremy G
Pam A, General Manager at Hilton Lexington Suites, responded to this review

Jeremy, Thank you so much for taking the time to tell us we did great!! I particularly pleased that the digital check in experience was to your liking and that the view of the lake was appreciated. We thank you for your business and hope to see you again in the future.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Full service, all suite hotel with atrium interior. Connected by walkway to shopping, dining and entertainment. ... more   less 

Additional Information about Hilton Lexington Suites

Address: 245 Lexington Green Cir, & Nicholasville Road, Lexington, KY 40503-3318
Region: United States > Kentucky > Lexington
Price Range: $186 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Lexington Suites 3.5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Hilton Suites Lexington Green Hotel Lexington
Hilton Hotel Lexington Green
Hilton Lexington
Lexington Hilton
Hotel Style:
#7 Business Hotel in Lexington
#14 Romantic Hotel in Lexington
#16 Family Hotel in Lexington
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Lexington Suites staff and other travellers.
3 questions
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Dayton, Ohio
4 months ago
Arkansas
over a year ago

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Questions? Get answers from Hilton Lexington Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room overlooking the lake and not the parking lot”
 of 5 bubbles rfrommeyer, 15 Nov 2016 | Read review
“See if you can face the PnD, great window views.”
 of 5 bubbles markj927, 22 Aug 2016 | Read review
“We prefer the fountain side.”
 of 5 bubbles nikkisF9814FG, 28 Jun 2016 | Read review
“Ask for rooms on north side corners; you get extra windows”
 of 5 bubbles cbowers70, 27 Jun 2016 | Read review
“first floor room 128 on the corner view of the pond”
 of 5 bubbles Shisell99, 18 May 2016 | Read review
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