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My husband stopped through for a night on the way to VA. I thought it would be a nice peaceful night at the Best Western. We checked in and the staff was friendly. We requested a first floor room because my husband is still in...More
Nice located in good place has a spa n pool decent breakfast rooms are nice n big queen beds we had lobby is big customer service was okay hotel seem clean and quiet it is a best western hotel happy..More
Response from Lisa M, Front Office Manager at SureStay Plus Hotel by Best Western LexingtonResponded 5 March 2018
Thank you for your feedback regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior...More
We stayed here two years ago and came back for a 3-night stay as both times the hotel rate was extremely reasonable. The rooms are very roomy. We were in Room 208 this trip. There is NO elevator in the hotel so we had to...More
Desk Clerk Kenny was on a personal phone call when I arrived, and finally set the phone down still on speakerphone. Being distracted, he then mistakenly canceled my reservation. He then put in new reservation, charging me a higher rate than the original. Room was...More
1 Thank MisterDGV
Reviewed 19 January 2018
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I do not know about all the rooms but am sure you could contact the hotel. Ours was surprisingly nice and spacious for the price. Breakfast was minimal but Mcdonalds, Cracker Barrel and Bob Evans are within the block.