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SureStay Plus Hotel by Best Western Lexington

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Traveller (108)
Room & Suite (52)
Dining (5)
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Overview
  • Excellent19%
  • Very good33%
  • Average23%
  • Poor13%
  • Terrible12%
Travellers talk about
“room was clean”(33 reviews)
“bob evans”(7 reviews)
“cracker barrel”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (937)
There are newer reviews for SureStay Plus Hotel by Best Western Lexington
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933 results
Traveller rating
179
298
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123
116
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179
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116
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All reviewsroom was cleanbob evanscracker barrelnew carpetdecent breakfastpleasant stayother hotelsice machinehot tubcoffee makerwould stay againwaffleshojohowardgaswalmartmicrowave
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11 - 15 of 933 reviews
Reviewed 6 March 2018 via mobile

My husband stopped through for a night on the way to VA. I thought it would be a nice peaceful night at the Best Western. We checked in and the staff was friendly. We requested a first floor room because my husband is still in...More

1  Thank Tonee P
Reviewed 4 March 2018 via mobile

Nice located in good place has a spa n pool decent breakfast rooms are nice n big queen beds we had lobby is big customer service was okay hotel seem clean and quiet it is a best western hotel happy..More

Thank tonybZ4792FK
Response from Lisa M, Front Office Manager at SureStay Plus Hotel by Best Western LexingtonResponded 5 March 2018

Thank you for your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior...More

Reviewed 18 February 2018

We stayed here two years ago and came back for a 3-night stay as both times the hotel rate was extremely reasonable. The rooms are very roomy. We were in Room 208 this trip. There is NO elevator in the hotel so we had to...More

Thank kandy4878
Reviewed 15 February 2018 via mobile

Desk Clerk Kenny was on a personal phone call when I arrived, and finally set the phone down still on speakerphone. Being distracted, he then mistakenly canceled my reservation. He then put in new reservation, charging me a higher rate than the original. Room was...More

1  Thank MisterDGV
Reviewed 19 January 2018

Review collected in partnership with Howard Johnson
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About
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Hot Tub
Details
Price range
US$66 - US$103 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$66 - US$103 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (108)
Room & Suite (52)
Dining (5)
Pool & Beach (5)
Business Centre & Event Rooms (1)
Questions & Answers
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woko40
27 March 2016|
AnswerShow all 3 answers
Response from akshayp86 | Property representative |
My email is shivramllc1 @ gmail. com
0
Votes
woko40
20 February 2016|
AnswerShow all 3 answers
Response from JW S | Reviewed this property |
I do not know about all the rooms but am sure you could contact the hotel. Ours was surprisingly nice and spacious for the price. Breakfast was minimal but Mcdonalds, Cracker Barrel and Bob Evans are within the block.
1
Vote
Sierra W
13 February 2016|
Answer
Response from David K | Reviewed this property |
Not sure... It may depend upon whether you are paying cash or using a credit card. Best to call the HJ directly.
0
Votes
Room Tips
"Room 116 has squeaky beds."
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"I'm guessing there are still some non-smoking rooms in the hotel, ask for one of those."
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"Be sure to specify smoking/non-smoking - this hotel has both."
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"It is where it is and what it is. No good views, no good rooms, and just an average HOJO hotel. The staff..."
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