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This hotel was a pretty nice stay. Rooms were a little bland, but the beds were comfortable and the rooms were very clean. Breakfast was okay, at least there was bacon instead of the usual sausage.
BEWARE THOUGH: If you book this hotel through the...More
The Agent checking us in was incredibly friendly detailing all the immenities of the hotel & reiterated that we should contact her right away if anything was amiss. She gave us a room on 3rd floor. The elevator entryway (door runner) and the elevator really...More
Response from Amanda B, Guest Relations Manager at Quality InnResponded 2 weeks ago
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More
The hallway was very well lit, the lobby was quite airy, and the room very comfortable, except for the pillows that were about the size of a Frisbee (bring your own).. Separate shower and toilet which was nice, and good pressure on the shower head....More
Response from Amanda B, Guest Relations Manager at Quality InnResponded 20 June 2018
Thank you so much for staying and for your review of the hotel. We are happy to hear that your room was very comfortable. We will share your review with the team so we can discuss what we can do to improve our services. We...More
Everything from check inn with Lynn to checkout was a wonderful experience. Rooms were clean and spacious. Many places to eat in the area within walking distance. Staff friendly and courteous and would definitely stay here again when I am in this area.
Response from Harry P, General Manager at Quality InnResponded 13 June 2018
Thank you very much for the kind words and perfect score.
We hope to see you soon again.
Pulled up to hotel to a dozen people out front in lawn chairs and on bench smoking and drinking beer. Nice welcome...
Whole place reeked of cigarette smoke, including heavy traces in our non-smoking room.
Walls paper thin, so tv from next room was audible....More
2 Thank Willwerks
Response from Amanda B, Guest Relations Manager at Quality InnResponded 5 June 2018
Allow us to apologize on behalf of our hotel staff for failing to meet your expectations regarding your recent visit. I have shared your feedback with the team to ensure we handle these types of situations differently in the future.
Again, thank you for your...More