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Hyatt Regency Lexington

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Hyatt Regency Lexington
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806 Reviews from our TripAdvisor Community

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Showing 802: English reviews
Hollywood, CA
Reviewed today NEW

If you are going to a basketball game at Rupp Arena or an event in the Lexington Convention Center this is the choice Hotel. Rooms are excellent and the Lobby area is pleasant. Food at Hotel is very good. Great holiday decor and fireplace. As a side bar it was a memorable experience as I had the pleasure of watching...

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Helpful?
Thank SuperTraveler2007
Radcliff, Kentucky
Reviewed yesterday NEW

Shower head was rusty with low pressure. Curtain in shower was moldy along with mold on the ceiling. Stood in a tub full of water whiling showering because shower didn't hardly drain. Beds were very confer table, and the room was very quiet.

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Helpful?
Thank richardcI904AA
Charlotte, North Carolina
Reviewed 2 days ago NEW

This hotel does not disappoint. The room configuration was great. We upgraded to the Audubon Suite, so our view and space were perfect. The staff could not have been nicer. Every member of the team went out of their way to be helpful. The location was nice also. Downtown and connected to Rupp Arena. If the price is reasonable, I...

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Thank AZmijewski1972
Santa Ana, California
Reviewed 3 days ago NEW

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Thank tjbtrip
Honolulu
Reviewed 4 days ago NEW

Great location for Rupp arena location. Hotel rooms need updates for bedding mostly. Value for the room is less than average. Wish it was better than expected. Check in process was ridiculous and upsetting. Untrained personnel.

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Helpful?
Thank Brad H
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear Brad, Thank you for commenting on your stay. I apologize for the issues you experienced at check in. If you would like to give some more details, please contact me directly. Please know your feedback is important to us. Thank you again

Lancaster, Ky
Reviewed 4 days ago NEW

Average room that wasn't particularly clean or inviting. Bed made an unusual sound when you sat on the end of the bed. Convenient to Rupp Arena and beautiful view. Will probably try another downtown hotel when staying for another basketball game.

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Helpful?
Thank anitacH8020NU
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Thank you for taking the time to review your stay. I'm sorry the bed made an unusual sound. We would love to take a look at it to ensure future guests do not have the same issue. If you would be willing to contact us and let us know which room you were in, that would be appreciated. Again, thank...

Newbury, NH, United States
Reviewed 4 days ago NEW

I was on 3rd floor, facing the street. Friday night band playing in the atrium – I could feel the bass guitar in my ribs. The supplied ear plugs were inadequate for that type of noise. In fact, when I check into a hotel as a business customer and see ear plugs on my night stand, I'm on guard. Saturday...

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Thank tommZ5874DF
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear Tomm, Thank you for taking the time to comment on your stay. We sincerely apologize for the inconvenience you experienced with the fire alarm While that system is in place for our guests safety and it worked as designed, I understand it is frustrating to have to evacuate a hotel in the middle of the night. To answer your...

Paducah, United States
Reviewed 4 days ago NEW

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Thank Linda T
New York City
Reviewed 5 days ago NEW

I stayed one night at the Hyatt Regency last week. I found the hotel was clean and efficient for a short stay. The lobby/bar/restaurant area was very bright and contemporary. The room was large and well-appointed. My room was quiet (mid week). The hotel is very well located for a trip to the University of KY campus. It is a...

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Thank J&H74
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear J&H Thank you for a great review. I'm happy you were enjoy your stay. You are correct our location to the UK campus is great for anyone visiting UK. We certainly look forward to welcoming you back. Thank you again

Mariemont, United States
Reviewed 5 days ago NEW

Great hotels and staff. Need better service for coffee at the breakfast Buffett which would let some guests serve themselves rather than trying to find the disappearing staff. The staff is incredible in all other parts of the hotel

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Helpful?
Thank Ralph W
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear Ralph, Thank you for reviewing your stay. Your feedback is important to us and I have forwarded your comments to the restaurant. We certainly can leave a pot on the table for you if you would like. Just let the server know and we will be happy to do so. Thank you again and we hope to be able...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
A landmark tower rises in the heart of Bluegrass Country. This is the Hyatt Regency Lexington located in the heart of downtown... a superb combination of elegance and style. You will enjoy exquisite comfort and convenience in 365 luxurious rooms including 9 suites. A dramatic 7-story atrium lobby is the ideal gathering place before shopping at Victorian Square which is connected to the Hyatt by glass skywalks. Additional features include the Glass Garden restaurant, Lobby Bar, a heated indoor pool, a fitness center and complimentary parking. The Hotel is part of the Lexington Center Complex which also houses the Lexington Convention Center, the Civic Center Shops with over a dozen boutiques and food court, the UK Basketball Musuem and Rupp Arena - home to the University of Kentucky Men's Basketball team, the Lexington Horsemen National Indoor Football team and various concerts and programs throughout the year. ... more   less 

Additional Information about Hyatt Regency Lexington

Address: 401 W High St, Lexington, KY 40507-1833
Region: United States > Kentucky > Lexington
Price Range: $185 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Lexington 3.5*
Number of rooms: 366
Reservation Options:
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Also Known As:
Hyatt Regency Lexington Hotel Lexington
Lexington Hyatt Regency
Hyatt Lexington
Hotel Style:
#5 Romantic Hotel in Lexington
#8 Family Hotel in Lexington
#11 Business Hotel in Lexington
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Lexington staff and other travellers.
5 questions
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Moultrie, Georgia
11 days ago
Wilmington, North Carolina
over a year ago

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Questions? Get answers from Hyatt Regency Lexington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors seem best”
 of 5 bubbles SuperTraveler2007, 9 Dec 2016 | Read review
“I would recommend a room with a view of the city center.”
 of 5 bubbles AZmijewski1972, 7 Dec 2016 | Read review
“Ask for a high floor”
 of 5 bubbles J&H74, 4 Dec 2016 | Read review
“The view on the side of the building facing triangle park and downtown is pretty nice.”
 of 5 bubbles briansY6961DA, 3 Dec 2016 | Read review
“Ask for a park view. This will have you looking out on the beautiful Triangle Park and historic part of downtown.”
 of 5 bubbles smithfamily2002, 27 Nov 2016 | Read review
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