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Hyatt Regency Lexington

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Traveller (131)
Room & Suite (78)
Dining (8)
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Overview
  • Excellent52%
  • Very good29%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,173)
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1,167 results
Traveller rating
600
339
142
49
37
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600
339
142
49
37
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All reviewsrupp arenaconvention centerfree parking across the streettriangle parkself parkingroom serviceuk basketballwithin walking distanceattending an eventbasketball gamedowntown hotelbreakfast buffetfront desk staffexcellent stayenjoyed my staygreat place to staythe room was nice
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11 - 15 of 1,167 reviews
Reviewed 2 weeks ago

This hotel was fantastic! It has an incredible lobby, the pool is huge (nice warm water too), and the service at the front desk was stellar! It is located conveniently near shops, restaurants, and the freeways. The self-parking is wonderfully convenient! I would definitely recommend...More

Review collected in partnership with Hyatt Hotels
Thank croller2018
Response from Ron v, General Manager at Hyatt Regency LexingtonResponded 1 week ago

Dear croller2018, Thank you for a great review. It is great to hear you enjoyed every aspect and have forwarded your comments about the Front Desk to the Front office manager, so he can share them with our team members. Thank you again and we...More

Reviewed 2 weeks ago

Great location. The room was not as clean as I expected- usually when I stay here the rooms are immaculate. This one wasn't dirty, but wasn't up to the standard I usually experience at the Hyatt. Great location!

Review collected in partnership with Hyatt Hotels
Thank AA7072
Reviewed 2 weeks ago via mobile

Best thing about this hotel is the location. Attached to Rupp and within walking distance to everything downtown. The hotel is clean but not fit to carry the Hyatt Regency name. More like a Holiday Inn express. The staff is unfriendly, incompetent, and lack the...More

Thank Blankenboat
Response from Ron v, General Manager at Hyatt Regency LexingtonResponded 1 week ago

Dear Blankenboat, Thank you of reviewing your stay. I apologize for the issues you experienced. I have forwarded your comments to our front desk manager. so he can address your interaction with our front desk agent. Thank you again for bringing this to our attention.

Reviewed 3 weeks ago via mobile

Our room was updated, though small. We liked being near the convention center and shops. Heated pool was cold and pretty small. Staff was pleasant. We thought the hotel was better for business travelers and less for families taking a vacation after staying there. Restaurant...More

Thank loweryk29
Response from Ron v, General Manager at Hyatt Regency LexingtonResponded 3 weeks ago

Thank you for your comments on your stay. It's great to hear you enjoyed our breakfast. I'm sorry the pool felt cold. We try to keep it at the optimum temperature of 82-84 degrees. I will make sure our maintenance department double checks this is...More

Reviewed 3 weeks ago via mobile

We first for to the room and it was messy and not cleaned up. after the first night, they threw away some of our personal items we had on the desk and then we’re not able to get them back, do not stay here!More

Thank jake w
Response from Ron v, General Manager at Hyatt Regency LexingtonResponded 3 weeks ago

Dear Jake, Thank you for taking the time to inform us about the issue you experienced. I apologize for the missing items that were discarded. I have forwarded your comments to our Director of Operations, so he can do a proper investigation. Again, thank you...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Shuttle Bus Service
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Indoor pool
Heated pool
Details
Price range
US$141 - US$358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Lexington
#8 Family Hotel in Lexington
#11 Business Hotel in Lexington
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$141 - US$358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Lexington
#8 Family Hotel in Lexington
#11 Business Hotel in Lexington
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (131)
Room & Suite (78)
Dining (8)
Pool & Beach (3)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
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Daniel W
27 March 2018|
AnswerShow all 4 answers
Response from Mountains_to_Midwest | Reviewed this property |
Right at 15 minutes. Lexington has a very short rush hour that might only add a few minutes
0
Votes
Travel_Chad79
8 February 2018|
AnswerShow all 4 answers
Response from Ron v | Property representative |
Yes, All rooms have a refrigerator
0
Votes
Isaiah H
9 October 2017|
AnswerShow all 4 answers
Response from dchaney2017 | Reviewed this property |
Breakfast is not included and the one there is 15.00 and not worth the price. You also have to purchase coffee if you don't brew yourself in the room. Parking is across the street on a parking lot. Not impressed with this... More
1
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Room Tips
"Ask for a high floor away from the elevators."
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"Say no to 1502"
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"We paid a little extra to get a room on NYE that faced The Square in downtown Lexington."
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"Warning, doesn't seem as if staff reviews "comments" when making reservations. I was given the..."
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