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This hotel should not be renting rooms. I booked this through Hotwire expecting another grade hotel room comparable to a Super 8 or Best Western. We checked in, the first room we were shown was disgusting. The carpet was filthy, the walls were stained and...More
Stayed here 2 nights, good to be able to cook for a change. The front desk people are very nice and are happy to help in any way they can. The room was clean and everything worked, this is a no frills place but worth...More
my husband and I our retired but we have weekend jobs and live around 45 minutes away,Because of the weather this winter we had to find a place to stay that was convenient and felt like home. we found that here.The front desk people are...More
Here's the deal. This is not a five-star hotel. However, the customer service is excellent. The hotel is in the process of being remodeled, so some rooms are still "old" and in need of updating. The housekeeping staff is mostly new and still learning, so...More
The Iron, Heater, and TV did not work. No Shower Curtain. Spiders, including a Huge jumping spider in bathroom. Many mosquitoes in bathrooms. Everything was Dusty. Stains Everywhere. Carpet damp and disgusting. Fire Extinguisher glass broken in hall! Man who parked next to us had...More
1 Thank Cindy S
Response from Manager_11525, General Manager at Crossland Economy Studios - Lexington - Patchen VillageResponded 8 November 2013
I would like to offer my sincere apology for your horrible experience here at Crossland. The room that you were assigned to was not supposed to be rented due to obvious maintenance and cleanliness issues. Unfortunately the guest service representative who was working made the...More
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