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We were traveling home from Gatlinburg and decided to try a LA Quinta and phoned ahead for a room. Once we reached the hotel we were a bit put off by the lack of vehicles in the parking lot. We asked to see a room...More
Response from GENERAL M, General Manager at La Quinta Inn LexingtonResponded 6 days ago
We apologize if everything was not up to your expectations. We strive to provide value for your stay. Thanks for trying us anyway.
Stayed here for the Bluegrass Cluster Dog Shows. The hotel staff was fabulous and very friendly. The room was very roomy and clean. Beds were comfortable. Grounds were clean. Breakfast was just right. Would absolutely stay here again.
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Response from GENERAL M, General Manager at La Quinta Inn LexingtonResponded 11 September 2017
Thank you so much for your kind review, staff is beaming as we read this one out.
The staff is very nice. Our room was cleanish, the beds were very lumpy. There was a large section of the wall that was cracked and dented in. The bathroom towel bar was coming off on one side. I will say that the shower was...More
Thank Michelle H
Response from GENERAL M, General Manager at La Quinta Inn LexingtonResponded 2 weeks ago
Thank you for taking your valuable time to provide comments and a rating! We do review these in staff meetings so we can improve. We apologize if anything was not to your expectations. Again, thanks for staying with us!
I have stayed at La Quinta a lot. I am sorry I did not read reviews before staying here. I was on the road and really didn't have time to do that but in the future I will do so. This place was the worst....More
1 Thank brandy10272018
Response from GENERAL M, General Manager at La Quinta Inn LexingtonResponded 4 weeks ago
We apologize for your inconvenience, with all the rain, a leak shorted the alarm panel causing the alarm (fixed). Hopefully you received communication from me via e-mail as well.
Not the nicest LQ I have stayed in but the dogs were welcome, breakfast was OK, receptionist warm and friendly, and the rates very competitive .... would stay here again, if I am back in the area.... convenient access from the freeway...
Response from PeggyB3719 | Reviewed this property |
The Kentucky Horse Park is very interesting. Old Friends Farm is also a wonderful stop ... they are open to visitors certain hours of the day. Very famous retired racehorses live out their lives there. They are in... More
The Kentucky Horse Park is very interesting. Old Friends Farm is also a wonderful stop ... they are open to visitors certain hours of the day. Very famous retired racehorses live out their lives there. They are in pasture and you can give them carrots and pet them. This would be good weather only. Racetrack probably isn't open in January but it is something to see if it is. And visiting the bourbon distilleries is a major activity although I have not done it.