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Comfort Inn & Suites

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174 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Houston, Texas
Reviewed 24 April 2015

Hotel is right on I-75 and has very poor noise insulation. In addition, interior noise level poor...door banging up and down hall was all night! Front desk did not seem to care or respond. I agree with the review entitled..."Never again".

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Helpful?
1Thank ssparks13
Jamie B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your review of the hotel. We appreciate your feedback and we would like you to know we take your comments to heart. Our team is working on a solution to the noise coming from I-75. As far as the other noise you experienced during the stay, we greatly apologize for any inconveniences this may have caused. I...

LaPorte
Reviewed 14 April 2015

Very nice rooms, clean. Beds were nice and high. Wonderful white comforter on beds. Great pillows, 2 soft and 2 firm on each bed. Shower had great water pressure and nice hot water. Swimming pool was open till 11pm, wonderful. Breakfast was really good, nice selection to choose from. Hotel is close to 20 other places to eat. Very nice...

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Helpful?
1Thank brenda s
Jamie B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your stay review. We appreciate your compliments and value your business. Our team looks forward to your next visit to Lexington, KY. Please stay with us again soon. Thank you, Jamie Blanton General Manager

Blountville, Tennessee, USA
Reviewed 11 April 2015

Everything was just as expected from the Comfort Inn hotel chain - great. I was disappointed a bit when I went to the pool area expecting a hot tub to get out the kinks from traveling. My mistake, though; the hotel recap only stated indoor pool. Loved the variety of hard/soft pillows to choose from. Nice touch.

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Helpful?
Thank ANITA H
Jamie B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for the review of the hotel. We are glad you enjoyed your stay and we hope you will visit us again soon! Again, thanks for taking the time to tell us how we did. Sincerely, Jamie Blanton General Manager

Reviewed 9 April 2015 via mobile

The whole rewards system (Choice Privileges) was completely down. While waiting in line 2 patrons were given rooms that were already occupied. Felt sorry for the poor girl at the desk who had 6 people in line and the office manager chose not to assist. Everything had to be done by hand. Our room had a used towel and washrag...

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Helpful?
Thank bellasimone
Jamie B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your response to the survey. We appreciate your business and I apologize for the inconveniences you experienced. I assure you this was not typical of the service we provide to our guests. We value your feedback and we want you to know we take your comments to heart. Our team would like another chance at providing you...

Parkville, Missouri
Reviewed 6 April 2015

Stayed one night on March 30. We had a King room. The room was very clean and nice. The rooms are very small and not a lot of room to move around. I was surprised that even though our room faced the interstate, the noise from the trucks and other traffic was not bad enough to keep me awake.

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Helpful?
Thank Evelyn H
Jamie B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your response to the survey. We appreciate your business and we hope you join us again soon! Thank you, Jamie Blanton General Manager

Reviewed 6 April 2015

I've stayed at this location multiple times when it was Baymont, but it is so much better since the renovation. It looks like a totally differnt hotel. The rooms are clean and comfortable. The breakfast wasn't so good because they ran out of food, but I will be back.

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Helpful?
1Thank Quita11
Jamie B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your review. Our team strives to provide the "perfect stay" to our guests. We appreciate your feedback and hope you stay with us again soon. Thank you, Jamie Blanton General Manager

Reviewed 6 April 2015

Staff was Great. Went well out of their way to Help me out. Best customer service I have seen in awhile and I travel a 40+ weeks a year. Clean, easy access, friendly. Stayed 7 days. Would definitely recommend.

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Helpful?
Thank Rick D
Jamie B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to review your stay! We appreciate your business and on behalf of the staff, "thank you" for the compliments! We look forward to your next visit to Lexington, KY and hope you stay with us again soon. Thank you, Jamie Blanton General Manager

St. Albans
Reviewed 5 April 2015 via mobile

Stayed at this location for one night on 4/4... We had two rooms...508 (one bedroom queen suite w living room and 506 (basic 2 queen bedroom).... Pros: easy to find...easy access right off the interstate Close to restaurants, gas stations, shipping etc. Staff in fantastic..very nice, extremely accommodating...best customer service I have seen in awhile and I travel a lot....

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Helpful?
Thank khudsonwv
Jamie B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for reviewing the hotel. We appreciate your business and we look forward to your return soon! Thank you, Jamie Blanton General Manager

Reviewed 5 April 2015

Stayed one night on a trip south. Easy access from I-75. Close to freeway but couldn't hear traffic. Thin walls though and could hear neighbor every time she coughed and when they talked early the next morning. Breakfast was ok. Wasn't expecting a lot for the price but nothing about our stay made it better than average.

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Helpful?
Thank John L
Jamie B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your review of the hotel. We appreciate your business and highly value your feedback. I apologize for not exceeding your expectations. We would like another chance to provide you with superior customer care and the "perfect stay." Thank you for staying with us, Jamie Blanton General Manager

Reviewed 27 March 2015

The room was very comfortable and clean. It was also very quiet. When we return to Florida next year we will look for this hotel. The stay there was very enjoyable after a long day tied up in traffic to the south of Lexington, Kentucky on I-75. We were able to walk to the Cracker Barrel restaurant just a few...

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Helpful?
Thank James S
Jamie B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your review of the hotel accommodations. We are please you enjoyed your stay and that you found the location to be convenient. Our team strives to provide the "perfect stay" for our guest. We hope your next stay is even more pleasant! Thank you, Jamie Blanton General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
2014 Renovated hotel. All rooms feature coffee maker, microwave and mini refrigerator. Breakfast buffet is inclusive of room rate. Wireless internet throughout the hotel. Meeting room space to accommodate up to 60 people. We also have fitness room and indoor heated pool. Conveniently located off interstate 75 at exit 110. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 2400 Buena Vista Drive, Lexington, KY 40505 (Formerly Baymont Inn and Suites Lexington)
Region: United States > Kentucky > Lexington
Price Range: $105 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Baymont Inn And Suites Lexington Hotel Lexington
Baymont Inn Lexington
Lexington Baymont Inn
Hotel Style:
#6 Best Value Hotel in Lexington
#9 Romantic Hotel in Lexington
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
6 questions
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Murphysboro, Illinois
11 months ago
Honobia, Oklahoma
3 months ago
Columbus
9 months ago
over a year ago

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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the southside would be quieter. Noise was just traffic noise,solveed with air on.”
 of 5 bubbles PennyinShallotte, 19 Feb 2017 | Read review
“Rooms on back with queen beds are quieter”
 of 5 bubbles Whipper226, 26 Dec 2016 | Read review
“One side of the Inn is quite close to the Interstate - be sure to inquire re traffic noise.”
 of 5 bubbles lofar_dog, 28 Nov 2016 | Read review
“I have heard before that the rooms facing interstate have more noise issues due to traffic, but we didn't have a problem with noise.”
 of 5 bubbles julieindisguise, 27 Nov 2016 | Read review
“best to request a room opposite I-75 due to noise.”
 of 5 bubbles tomsE7693OP, 14 Nov 2016 | Read review
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