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Country Inn & Suites By Carlson, London

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Country Inn & Suites By Carlson, London
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453 Reviews from our TripAdvisor Community

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Showing 453: English reviews
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Reviewed yesterday NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank kenbK9118EV
South Haven, Michigan, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

I found this hotel very comforting and relaxing. They are upgrading 20 rooms now, however our room was great. If you like hard pillows, bring your own. Breakfast was typical hot buffet of stuff. A little hard to find as the turn in is right after you get off the freeway to the left. If you see nth Starbucks turn...

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Thank Jacquelyn C
About Hotel's Favourite Review
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this review

Jacquelyn On behalf of our entire team, I would like to say thank you for your feedback and your business. I am extremely lucky to have such a fantastic group of people to support our guests and provide outstanding customer service. We all look forward to serving you again. Sincerely Joe Freyer General Manager

Cincinnati, Ohio
Reviewed 1 week ago

This hotel was right next to a Starbucks which is nice. The employees were very accommodating and friendly! My TV did not work... got room half off, I felt that was fair. They allowed my dog which was a big plus! The pool area left much to be desired but my kids still had fun in it.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Katie P
Tulsa, Oklahoma
Reviewed 1 week ago

Breakfast was wonderful with lots of variety. But the rooms need updating and repaired. But they were clean and neat and the hotel personnel was exceptionally good. I would stay here again but hope for a better working toilet and faucet!

Review collected in partnership with Country Inns & Suites By Carlson
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Thank okiej
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Darla P
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this review

Minneapolis
Reviewed 3 weeks ago

The hotel is easy to find, clean rooms, quite and the staff could not have been more helpful.. Close to several restaurants and easy access to and from the freeway. The morning breakfast was a little weak if you like a big meal but everything was fresh and plentiful

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Thank hookheath
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this review

Dear Guest It was our pleasure to serve you during your stay with us. We truly appreciate your business and feedback and hope to see you again soon. Sincerely Joe Freyer General Manager

Battle Creek, Michigan
Reviewed 3 weeks ago

Very clean and nice. Great breakfast. Huge eating area. Complimentary cookies. Can always count on this chain to be great. Everywhere you go you get the same quality, service and cleanliness. I always try to find these.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank W6767EDmarkn
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this review

Dear Guest We truly value your loyalty and appreciate your feedback. Our brand is dedicated to supporting us at the property level so that we can provide the absolute best "old school" customer service in the business. We look forward to serving you again soon during your travels. Sincerely Joe Freyer General Manager

Reviewed 3 weeks ago via mobile

Room was very nice, lobby nice and employees where very helpful and friendly. My husband got up at 6 am to go get fuel before we headed south and they said we could come in then and get breakfast if we wanted to. So we got breakfast an hr before it was served.

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Thank Emily F
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this review

Dear Emily I was thrilled to hear that our team was able to accommodate your needs for an early breakfast. We try and make sure every guest has a great experience because we understand that traveling can be stressful at times. We hope to see you again soon. Sincerely Joe Freyer General Manager

Huntley, Illinois
Reviewed 3 weeks ago

Newer hotel as compared to others in the immediate area. Beds were decent. Room was clean. No hairdryers in the bathroom. Paid $109 per night, which seemed slightly high to me for the area. Not a terrible price though.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Christine L
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this review

Christine Let me first apologize for not having a hairdryer in your room. We recently started renovating our guest rooms which includes removing the old wall mounted dryers and putting in individual hair dryers more like your home hair dryers. Our team missed putting a few of the new hair dryers in when our contractor was finished and we appreciate...

Crystal Lake, Illinois
Reviewed 4 weeks ago via mobile

Stayed here for one night with my husband and 4 kids and was disappointed in our stay. We arrived late - a little after midnight - and the older man at the front desk was fairly rude (no greeting - just "Name. Credit card and ID). When we got in our room, the top bunk bed wasn't made. There was...

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Thank Fourkids4me
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this review

Dear Guest Our entire team would like to apologize for your experience with our night shift team member. This is very unusual as we excel in our customer service even when we fall short on our product and amenity side of things; this particular team member has been here for over 25 years. We will definitely be reviewing your feedback...

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, London

Address: 2035 Highway 192 W, London, KY 40741-1623
Region: United States > Kentucky > London
Price Range: $114 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, London 2.5*
Number of rooms: 75
Reservation Options:
TripAdvisor is proud to partner with Carlson, Expedia, Hotwire, Booking.com, Travelocity, Hotels.com, Priceline, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Country Inn & Suites By Carlson, London reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Country Inns & Suites London Hotel London
Country Inns And Suites London
Country Inn London
London Country Inn
Hotel Style:
#3 Romantic Hotel in London
#4 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, London staff and other travellers.
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2 days ago

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Questions? Get answers from Country Inn & Suites By Carlson, London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a King and it was perfect”
hookheath, 3 Apr 2017 | Read review
“Third Floor”
JacquelynC56, 25 Mar 2017 | Read review
“We like the second or third floor the most. You may want to request a room away from the elevator and corridor stair wells.”
Kelmarie81, 20 Dec 2016 | Read review
“We were truly pleased! A last minute reservation that paid off!”
SharonS391, 14 Oct 2016 | Read review
“pool on first floor, Laundry on second floor. Suites provide nice family space. Starbucks and steak and shake next door,walking distance.”
angiemI9435IQ, 9 Oct 2016 | Read review
5 of 5