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Country Inn & Suites By Carlson, London

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1 room 2 adults 0 children
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Country Inn & Suites By Carlson, London
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443 Reviews from our TripAdvisor Community

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Showing 443: English reviews
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Lanesville, Indiana
Reviewed 3 days ago NEWvia mobile

Our family if 3 stopped overnight on our way to Gatlinburg. Hotel is a little tricky to find being that ever corner of real estate at this stop was taken by various businesses. There is a Steak and Shake in walking distance and several other places near by. Check in was easy and the woman behind the counter was very...

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Helpful?
Thank phenry57
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this review

Dear Guest Our team truly appreciate your honest and fair feedback. We are absolutely working hard to make the necessary improvements so that ALL of our guests can have the same great experience. We feel that our genuine customer service makes all of the difference for our guests currently and we when get all of the guest rooms complete, it...

Fort Wayne, Indiana
Reviewed 4 days ago NEW

This is a very clean and comfortable place to stay that offers a very good value for the price. I didn't see any of the negatives mentioned in other reviews. The room was clean and quiet, and the internet access was very good. I would definitely stay there again if I'm in the area. It is a very nice location...

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Helpful?
Thank skipthebear
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this review

Dear Guest We appreciate your feedback and your business. There are definitely some things we are working to improve, but overall you are correct and we are the best value with the best customer service in the area. Our team truly cares about our guests and we genuinely want everyone to have the best experience possible when staying with us...

Lexington, Kentucky
Reviewed 5 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank bentleyk203
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this review

Grand Rapids
Reviewed 5 days ago NEW

Carpet stained, tv small and old, parking lot dirty, back door did not lock, had duck tape on it, pool room was dirty, dirty towels on floor, no clean towels. Will not stay here again!! So many other hotel choices to choose from, why stay at a run down one.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Peggy R
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this review

Peggy We understand your frustration with the issues you experienced and appreciate your feedback. Please know that we are in the middle of renovating our guest rooms and have about 15 complete so far. We are also working on updating several other areas of the hotel including doors, locks, and hvac units. Again, we are deeply sorry and understand none...

Palm Harbor, Florida
Reviewed 5 days ago NEW

We usually really like Country Inn and Suites, especially the 1 bedroom suites, so we can all have separate areas and privacy. This hotel however is run down and needs a renovation. The bathroom was so small and wasn't very clean. The tub was falling apart and also had dirty jets in it, so even if I wanted to take...

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Helpful?
Thank Jennifer B
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this review

Jennifer Our team appreciate your feedback and will use it to continue to improve our service and product for our guests. Please know that we are renovating our guestrooms with new carpet, paint, mirrors, light fixtures, artwork, and bathroom vanities. We hope that you would give us another opportunity during your next visit between Florida and Michigan. Sincerely Joe Freyer...

LaPorte, Indiana
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank bensN9690CJ
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this review

Reviewed 1 week ago

We had room111, it was a dump!!! Stains all over the carpeting, no furniture!! The wind whistled through our door all night. The place was bad!!! We drove until dark and were so tired we just gave up and went to bed. Will never get our money again!!!

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Aliese Z
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this review

Aliese We are truly sorry for your experience. Please know that we are in the middle of renovations and have only completed 14 rooms to date, with another 3 rooms to be complete by the end of the month. We also have new lounge chairs arriving tomorrow which is what was missing in your room. Again, our apologies and we...

London, United States
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank briantK7134VA
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this review

Kell, United States
Reviewed 2 weeks ago

Country Inn and Suites in Kentucky fit the bill for a quick trip. On this trip I was in a rush and did not have time to enjoy the pool or take advantage of the exercise room. My room was clean and comfortable. The hot breakfast was very good. The price was a very good value.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank 9pamelajd
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this review

Dear Pamela Our team appreciates your feedback and was happy to hear that you had a great stay with us and enjoyed the hot breakfast. We hope to see you again soon. Sincerely Joe Freyer General Manager

Charleston, South Carolina
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 941carrie
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this review

71 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, London

Address: 2035 Highway 192 W, London, KY 40741-1623
Region: United States > Kentucky > London
Price Range: $115 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, London 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Country Inns & Suites London Hotel London
Country Inns And Suites London
Country Inn London
London Country Inn
Hotel Style:
#3 Romantic Hotel in London
#4 Family Hotel in London
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Questions & Answers

Questions? Get answers from Country Inn & Suites By Carlson, London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like the second or third floor the most. You may want to request a room away from the elevator and corridor stair wells.”
 of 5 bubbles Kelmarie81, 20 Dec 2016 | Read review
“We were truly pleased! A last minute reservation that paid off!”
 of 5 bubbles SharonS391, 14 Oct 2016 | Read review
“pool on first floor, Laundry on second floor. Suites provide nice family space. Starbucks and steak and shake next door,walking distance.”
 of 5 bubbles angiemI9435IQ, 9 Oct 2016 | Read review
“We usually stay in a 2 queen bed room. Very nice and roomy, refrigerator works well.”
 of 5 bubbles Reed6464, 9 Sep 2016 | Read review
“room 209 has the king bed & bunk bed”
 of 5 bubbles ShellyG903, 2 Sep 2016 | Read review
5 of 5