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Comfort Suites

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Comfort Suites
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123 Reviews from our TripAdvisor Community

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Showing 123: English reviews
Barrington, Il
Reviewed 19 September 2016

I didn't want to drive 12 hours straight, so we booked where it would be about an 8 hour drive. When we checked in, the gentleman at the desk was very helpful, and had a great sense of humor(ask how many birthdates?). The room was great and clean. The pool looked inviting. The continental breakfast was great as well as...

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Helpful?
Thank midwestdriver
guest-mgt, Guest Relations Manager at Comfort Suites, responded to this review

On behalf of the staff here at Comfort Suites of London we thank you for your kind words in regards to your recent stay with us. We appreciate your feedback and are glad you had a great and enjoyable stay. We thank you for your business and hope to see you again in the future.

Louisville
Reviewed 18 September 2016 via mobile

Large rooms and very clean. Great service walked in and welcomed right away. Pool weight room and great breakfast area as well. Right off highway so easy to get to. Also very quiet. Ask for rooms at end of halls for the quietest rooms.

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Helpful?
Thank LurchLouisville
guest-mgt, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for choosing our hotel here in London for your recent lodging stay. We are happy your expectations were met and your stay was an enjoyable one. We appreciate your business and hope to see you again in the future. Again, thank you for choosing Comfort Suites of London.

Cedar Grove, Wisconsin
Reviewed 13 September 2016

We were greeted by a very cordial and helpful desk clerk (Richard I think) who offered us late night snacks. We had arrived late so the morning desk clerk gave us an additional hour to check out. Room was clean and bed (King) had a comfy mattress. Also, plenty of towels.

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Helpful?
Thank _twogirlsandaguyk
guest-mgt, Guest Relations Manager at Comfort Suites, responded to this review

Thank you so much for such a positive review. We appreciate your feedback and are glad you enjoyed your stay. We are proud of all our staff and the excellent hospitality they provide to all our guest. We thank you for your business and hope to see you again soon.

Wallaceburg, Canada
Reviewed 9 September 2016

we have stayed here many times while traveling. staff are always very plesant.and helpfull! rooms are always very clean .there are places nearby where you can eat.the guy at front desk was very nice and helpful if we had questions he was there to help

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Helpful?
Thank truebluefan2113
guest-mgt, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for your continued loyalty to our hotel here in London. We appreciate your buiness and are glad your lodging needs are continually met here at Comfort Suites. We look forward to seeing you again and providing your lodging needs in the future.

Waterloo, Ontario, Canada
Reviewed 4 September 2016

On September 2, 2016 we were in London Kentucky and stayed at the Comfort Suites. From the minute we walked in the front door, Richard treated us like family and made our stay most enjoyable. I have never stayed anywhere were the front desk employee called me by name several times during our visit.(he also called other guests by name)...

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Helpful?
Thank ARTHUR S
guest-mgt, Front Office Manager at Comfort Suites, responded to this review

The staff here at Comfort Suites of London thanks you for such a positive review regarding your recent stay.We are glad you ejoyed your stay and the hospitality services that Richard and the rest of our staff provided you. We are very proud of all our staff and the job they do. Thank you again for Coosing Comfort Suites of...

Franklin, North Carolina
Reviewed 29 August 2016 via mobile

Very comfortable hotel. The furniture is attractive and comfortable. The towels are soft and fluffy. Breakfast is above average. The service was very friendly and efficient, especially Richard at the front desk.

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Helpful?
Thank Sally D
guest-mgt, Guest Relations Manager at Comfort Suites, responded to this review

Thank you so much for such a positive review. We appreciate your feedback and are so glad you enjoyed your stay and that our staff provided you with excellent hospitality and guest services. Again we thank you for choosing Comfort Suites here in London and hope to see you again soon.

Illinois
Reviewed 15 August 2016

We stayed one night. The room was clean and comfortable. Breakfast was a typical hotel breakfast. Front desk staff was excellent. This will probably become our place to stay as we travel through the area. I definitely would recommend it to anyone looking in this area.

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Thank _rugrats_5
guest-mgt, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for choosing Comfort Suites of London for your recent nights stay. We are glad you enjoyed your stay and all your lodging needs were met. We thank you for your business and look forward to seeing you again in the futre. Again, thank you for choosing Comfort Suites of London.

Delafield, Wisconsin
Reviewed 7 August 2016

Was impressed with how friendly the front desk staff was....very informative too. The location was easy to get to from the highway and there are a ton of chain restaurants, gas stations, etc. right nearby, including a couple you can walk to. We were in room 316 and it was very quiet. However, there was a strong mildew/musty smell in...

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Helpful?
Thank MuiFamily
guest-mgt, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for taking the time to review your recent stay here at Comfort Suites of London. We welcome all feedback from our guest and use the information to maintain a high quality experience for our customer's. We are glad your expectations were met during your stay and thank you for your business. Again, thank you for choosing Comfort Suites...

West Bend, Wisconsin
Reviewed 3 August 2016

Had a friendly welcome and the room seemed to be OK for a quick overnight. Would really have liked it if the breakfast food would have been hot instead of hardly warm. This is another hotel that has a sheet on the bed and then a heavy comforter. Either too hot or too cold. No in-between blanket.

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Helpful?
Thank marylou44
guest-mgt, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for choosing Comfort Suites here in London for your recent nights stay. We are glad you received a friendly welcome from our staff. We apologize for the breakfast not meeting your expectations. Mgt. has been made aware of this. Most hotel's have extra blankets that may not be as heavy as what's on the bed's already and that...

Honolulu, Hawaii
Reviewed 1 August 2016

This is a typical Comfort Suites in a hotel that has been remodeled in the last few years. The room was spacious, and everything was comfortable and acceptable. The service was great, and a typical breakfast was offered. Some areas of the hotel, like the stairs and elevator smelled a little "old," but the room was fine. There was a...

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Thank CKT808
guest-mgt, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for reviewing your recent stay here at Comfort Suites of London, Ky. We are glad you chose our hotel and the services we provide. We appreciate your feedback and thank you for your business.

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Suites

Address: 1918 West Hwy. 192, London, KY 40741
Region: United States > Kentucky > London
Price Range: $145 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Comfort Hotel London
Comfort Suites London
London Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
1 question
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5 months ago

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Questions? Get answers from Comfort Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room with 2 beds was my choice.”
 of 5 bubbles midwestdriver, 18 Sep 2016 | Read review
“Try to get a room with a level floor and a door that is square.”
 of 5 bubbles Trailerman68, 23 Nov 2015 | Read review
“The one bedroom suite with jacuzzi is very spacious. Jacuzzi didn't work during my stay.”
 of 5 bubbles Mkkdean, 10 Sep 2015 | Read review
“Ask Richard when calling or checking in”
 of 5 bubbles RJ758, 28 Jul 2015 | Read review
“Accessible room had a roll-in shower”
 of 5 bubbles Arlingtonfoodie31, 17 May 2015 | Read review
5 of 5