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Crowne Plaza Hotel Louisville-Airport KY Expo Center

Expedia.comUS$104*
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GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$130*
US$104*
US$130*
US$104*
US$130*
US$104*
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Crowne Plaza Hotel Louisville-Airport KY Expo Center
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622 Reviews from our TripAdvisor Community

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Showing 618: English reviews
Start your review of Crowne Plaza Hotel Louisville-Airport KY Expo Center
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Cincinnati, Ohio
Reviewed 2 days ago NEW

This hotel is across the street from the SDF airport and I never hear a plane!! It is an older hotel but still a very nice place.The staff is great and the food is really good. Special shout-out to Emily in the bar, she is amazing!! The day after the KY derby, the gentleman who delivered a mini- fridge to...

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Helpful?
Thank Nancy W
HOTEL’S FAVOURITE REVIEW
Reviewed 19 February 2017

I have stayed at this Crown Plaza at least once a year for the past several years. I have never been disappointed with anything. The food has always been good. The rooms are always clean and comfortable and checking in and out are always trouble free.

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Helpful?
1Thank Cal W
About Hotel's Favourite Review
John S, General Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Thank you for taking the time to share your experience! We appreciate all of your kind words and we will be sure to share with the entire team! Our restaurant, Blue Horse, has an excellent menu and we are so glad you were able to enjoy it! We hope to see you again soon! Thank you for choosing the Crowne...

Lexington, United States
Reviewed 2 days ago NEW

I stayed at this location about 30 years ago when it was the Executive West. It was horrible but now is a Crowne Plaza. Many upgrades have been done and the hotel is in much better shape. Although what make this hotel 1000% better than before is the service and employees. The front desk personnel (especially MJ) are fabulous. He...

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Helpful?
Thank Josephjerome B
Nona W, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Hello, I very much appreciate you taking the time to submit a review of your recent stay with us (and for the kind words). The best feedback a manager can hear is that their associates made an unforgettable impact on a guest's overall experience. I will defiantly let MJ know what an impact he made on your stay, we also...

Louisville, Kentucky
Reviewed 3 days ago NEWvia mobile

Best Burgers in town amazing environment must try the brunch Latino influence is one the new best restaurant bar in the heart of the highlands , chicken taquitos happy hour menu , chicken mole my favorite roasted poblano burger .

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Helpful?
Thank 600ceciliab
Reviewed 5 days ago NEWvia mobile

I stayed in room 204 05/07/2017 thru 05/09/2017 Me and my mom sleep in on bed and me and her go t bed bugs they refunded my mother our two nights stay but I lost a week off work without pay I had to go to the Doctor cause I was itching so bad they got infected I had to...

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Helpful?
Thank Ltanya G
Lexington, Kentucky
Reviewed 1 week ago

First, this does not reflect on this particular hotel, but Crowne Plaza website. I found it very hard to navigate on the mobile version. Somehow in trying to add my daughter to the reservation, the website defaulted back to the date of the actual day I was trying to reserve a room and not the day when I wanted to...

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Helpful?
Thank Tankotr6
Nona W, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Dear Tankotr6, I very much appreciate you taking the time to submit a review of your recent stay with us (and for the kind words). The best feedback a manager can hear is that their associates made an unforgettable impact on a guest's overall experience (especially when their own name is mentioned, I thank you) I truly believe that our...

Hammond, Indiana
Reviewed 1 week ago

I enjoyed this hotel it was close to the airport and had a shuttle to the airport. Very friendly staff and helpful. Plus close to places to eat. Stores are within driving distance so this is a great advantage also.

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Helpful?
Thank Ilene B
Nona W, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Dear Ilene B, We sincerely appreciate you taking the time to write a great review. Thank you for sharing with the TripAdvisor community how friendly and helpful our staff was. We are also pleased that you find our location convenient to many local attractions. Please let us know if we can assist you in the future, as we'd love to...

Chicago, Illinois
Reviewed 1 week ago

We use Intercontinental Hotels extensively. We know what to expect (normally) at every level of hotel they offer. This one always disappoints. They are disorganized and dirty and never very friendly. Why do we stay? Probably why most others stay, it is the closest hotel to the Expo Center and many events are held at the hotel when after hours.

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Helpful?
Thank Ken R
Nona W, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Dear Ken R, Thank you for sharing your feedback on Trip Advisor. We are very disappointed to read about the overall condition of our rooms and sorry we fell short in meeting your expectations in this area.Your comments have been reviewed with our Director of Housekeeping to ensure that our staff is retrained and this experience is not repeated. We...

Reviewed 2 weeks ago

Wasn't happy to find used glasses in our room when we checked in. Won't use any of the glasses in the room for this reason. The room is really spacious and comfortable. No fridge in the room but you can pay $20 per night to rent one ☹️ Families like to have a fridge. Pool is huge and has a...

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Helpful?
Thank Noodle B
Nona W, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Dear Noodle B, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed and that everything will be in order on your...

McHenry, Illinois
Reviewed 2 weeks ago

The hotel could use a bit of updating, however, the service at this hotel was outstanding! The location was great as well. They are dog friendly which was a huge plus for this dog-loving family :) Chris, the bellman, was a sweetheart and very helpful, as were the desk staff.

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Helpful?
Thank dheatley199
Nona W, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Dear dheatley199, Thank you for recognizing our staff! The team loves to make our guests feel at home while on the road, and we genuinely appreciate you allowing us to serve you. Come back and see us again soon! Lots of exciting things happening at the Crowne Plaza Louisville! Sincerely, Nona Winebrenner Front Office Manager nwinebrenner@cplousiville.com

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Discover the meaning of old-fashioned Southern hospitality at Crowne Plaza Louisville. We re located in the heart of Louisville, just minutes from the Louisville International Airport and major attractions like Six Flags Kentucky Kingdom, the Louisville Zoo, and the Kentucky Exposition Center. Take advantage of complimentary shuttle service. In true Southern style, we provide all guests with free rides to the airport and any destinations located within a three-mile radius of the hotel. Experience the difference a little extra space can make in our stylish guest rooms or magnificent suites. Featuring amenities like free high-speed wired and wireless Internet, well-lit, generously-sized work desks, flat-screen televisions, in-room movies, and coffeemakers, they're the perfect place to work or relax. With 28 meeting rooms and an incredible 55,000 square feet of flexible space, Crowne Plaza truly is The Place to Meet. Hold business conferences, wedding receptions, and social events in our world-class facilities. Cool off in the indoor/outdoor pool, or work out in our fitness center. Take care of tasks quickly by visiting the on site business center. Visit the Blue Horse to sip a night cap or have a hearty meal. Get a good night s sleep, get to Louisville s favorites hot spots, and get some assistance from your meetings director to make that on site business or social event a success all at Crowne Plaza Louisville. ... more   less 

Additional Information about Crowne Plaza Hotel Louisville-Airport KY Expo Center

Address: 830 Phillips Ln, Louisville, KY 40209-1330
Region: United States > Kentucky > Louisville > Fairgrounds , South Side
Price Range: $164 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Louisville-Airport KY Expo Center 3.5*
Number of rooms: 588
Reservation Options:
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Also Known As:
Crowne Plaza Hotel Louisville-Airport Ky Expo Louisville
Hotel Style:
#4 Green Hotel in Louisville
#24 Romantic Hotel in Louisville
#40 Business Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Louisville-Airport KY Expo Center staff and other travellers.
6 questions
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Questions? Get answers from Crowne Plaza Hotel Louisville-Airport KY Expo Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have a dog, they do have rooms with a balcony which works out great!”
dheatley199, 9 May 2017 | Read review
“ask for a quiet room not facing the highway or an inside room because of the airport noise.”
jamib713, 28 Apr 2017 | Read review
“Choose a different hotel - there are many choices nearby.”
RoadMan27, 13 Apr 2017 | Read review
“If you have to stay ther get the north east end”
530patrickd, 17 Mar 2017 | Read review
“They do offer a "quiet section"”
Scott1021, 14 Feb 2017 | Read review
5 of 5
Expedia.com
US$104* /night
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CrownePlaza.comUS$104
Hotels.comUS$104
HotelQuicklyUS$130
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Prices are for 1 room, 2 adults
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