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Galt House Hotel

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3,678 Reviews from our TripAdvisor Community

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Showing 3,658: English reviews
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Jeffersonville, Indiana
Reviewed 3 days ago NEW

We would recommend staying at the Galt House. It is close to so many restaurants and things to do in the Louisville, Southern Indiana area. We stayed in the Town Suite and had a beautiful view. The room was very spacious and comfortable.

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Helpful?
Thank travelbug344
Cincinnati, Ohio, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 1 January 2017

We are always impressed with the quality of the service and accommodations at the Galt House. The hotel is very well kept, and the staff is friendly, helpful, and professional. Both the hotel rooms and the public areas are clean and well maintained. There are plenty of dining options, all of which offer good quality food. We highly recommend the...

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Thank Melody H
About Hotel's Favourite Review
GaltCustomerCare, Guest Relations Manager at Galt House Hotel, responded to this review

Dear Melody, Thank you so much for the perfect review! Your experience is exactly what we strive for with all of our guests. We hope you come back and stay with us again.

Laramie, Wyoming
Reviewed 4 days ago NEW

If you are a light sleeper, this may not be the hotel for you. The suite tower which is where the main front desk is does not have good soundproofing between the floors or walls. I was unfortunate enough to have a inconsiderate party of guests on the floor directly above, and ended up short a few hours sleep. I...

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Thank LarryJ7220
Saint-Louis, Senegal
Reviewed 4 days ago NEW

This the second time I stayed at your hotel. From start to finish the service was great. The folks keeping the hotel clean, easy check in and out, to the friendly staff at the restaurant and bars. Thank you

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Thank 58boss
GaltCustomerCare, Guest Relations Manager at Galt House Hotel, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Sincerely, Customer Care

A TripAdvisor Member
1 review
Reviewed 5 days ago NEW

Group event, room was in different wing than others. Average room, but good view. Event wait staff just average. Constantly asking for drink refills, dinner service slow, some tables finished before dinner brought out for others. Tip: don't put dessert out hours before event as it was dried out and hard.

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Thank A TripAdvisor Member
GaltCustomerCare, Guest Relations Manager at Galt House Hotel, responded to this review

Thank you so much for the candid feedback. Some of our best guests are the ones that tell us how we can improve. Thank you for taking the time to share your experiences with us, we greatly appreciate it. Sincerely, Customer Care

Martin, ky
Reviewed 5 days ago NEWvia mobile

We visit the Galt House twice a year for work, and it never ceases to impress. From the nice suites, to smooth checkin, and helpful staff, this place is the best! I always look forward to the days work sends me the Galt House's way.

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Helpful?
Thank Belinda L
GaltCustomerCare, Guest Relations Manager at Galt House Hotel, responded to this review

Dear Belinda, Thank you for staying with us again and for your loyalty as well as your continued trust in our hotel and our staff. We look forward to your next visit. Sincerely, Customer Care

Woodbridge
Reviewed 5 days ago NEW

I stayed from March 14th to the 19th. The Front desk checked me out a day early, I found out when my keycard went dead. I had a hold on my bank account for the cost of the trip. They charged me again for the "new night", and claimed to have refunded my card for $300, which is not reflected...

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Thank P8577JKjeffreys
GaltCustomerCare, Guest Relations Manager at Galt House Hotel, responded to this review

Dear Mr Jeffries, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We have sent both your hotel survey as well as this review to our Management Team to research the complaint and remedy the situation. We are terribly sorry for any inconvenience...

Reviewed 5 days ago NEWvia mobile

We had a great visit and enjoyed some very good bourbons but were very disappointed in our accomdations, especially given the price point. The executive suite we had was drastically different than advertised. (See pics.) Housekeeping was not the best as when we arrived one queen bed was missing a sheet and the other bed had stained sheets. We had...

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Helpful?
1Thank Sallie J
GaltCustomerCare, Guest Relations Manager at Galt House Hotel, responded to this review

Dear Sallie, We are very sorry to hear that your stay did not meet your expectations. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please email me with a phone number or email address so we can discuss your issues personally and gather more detailed information so that...

Fishers
Reviewed 6 days ago NEWvia mobile

I had planned a trip to Louisville to go on a bourbon tour for my husband's 30th birthday. We chose to stay at the Galt House because it had a great location and the bourbon tour left from their hotel. What a huge mistake! We finally found where to check in, which is confusing because there are two towers with...

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Helpful?
Thank Ruth B
GaltCustomerCare, Guest Relations Manager at Galt House Hotel, responded to this review

Dear Ruth, This is very disappointing to hear and we are terribly sorry for these problems that you mentioned and that the overall situation was not handled in a more courteous fashion to your and your husband on your special occassion. We are trying to investigate this further and need some more information. If you do not mind, please contact...

Logan
Reviewed 1 week ago

Rooms were very nice,quiet, good views, easy parking, friendly staff, great food options. Convenient downtown location that was easy to get to. Many amenities and shops. The Rivue revolving restaurant at the top of the hotel was pricey but fun and nice ambiance.

Review collected in partnership with this hotel
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Thank davebO3264VJ
GaltCustomerCare, Guest Relations Manager at Galt House Hotel, responded to this review

Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Sincerely, Customer Care

743 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Galt House Hotel
The Galt House Hotel
Cuisines: American
Cafe Magnolia
Cafe Magnolia
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Galt House Hotel, the Heart of Louisville, boasts 1,290 guest rooms and suites, 128,000 square-feet of convention space and more than 50 meeting rooms. Galt House Hotel features six full-service restaurants and lounges, including RIVUE, a 25th floor revolving restaurant with amazing cuisine, as well as the Rooftop Garden and Terrace, Club 360° Fitness Center and the three-story Conservatory that connects the two towers over 4th Street. It is connected to the KFC Yum! Center and the Kentucky International Convention Center, and within walking distance of Fourth Street Live! entertainment district, the Muhammad Ali Center, Kentucky Science Center, Kentucky Center for the Arts, Louisville Slugger Factory and Museum and Frazier History Museum. It is also within walking distance of unique shops and restaurants. ... more   less 

Additional Information about Galt House Hotel

Address: 140 North Fourth Street, Louisville, KY 40202
Region: United States > Kentucky > Louisville
Price Range: $216 - $612 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Galt House Hotel 3.5*
Number of rooms: 1300
Reservation Options:
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Also Known As:
Galt House Hotel Louisville
Galt Hotel Louisville
Galt House Hotel And Suites
The Galt House Hotel
Galt House Louisville Ky
Hotel Style:
#19 Family Hotel in Louisville
#22 Business Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Galt House Hotel staff and other travellers.
18 questions
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See all questions (18)

Questions? Get answers from Galt House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suite rooms are excellent.”
 of 5 bubbles sauchter, 16 Mar 2017 | Read review
“Opt for the suite. Having an entire living room and door between your bed and the hallway makes for a very quiet sleeping situation.”
 of 5 bubbles Tilmer, 10 Mar 2017 | Read review
“Rooms were great. ”
 of 5 bubbles Columbus0317, 8 Mar 2017 | Read review
“The suites are large so I would get there but pick a high floor or you may be looking at the parking garage.”
 of 5 bubbles 82terri, 28 Feb 2017 | Read review
“River view rooms as beautiful!”
 of 5 bubbles miam994, 28 Feb 2017 | Read review
5 of 5