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Comfort Inn Louisville

191 reviews
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Traveller (10)
Room & Suite (17)
Dining (3)
Overview
  • Excellent46%
  • Very good31%
  • Average12%
  • Poor8%
  • Terrible3%
Travellers talk about
“waverly hills”(5 reviews)
“hot tub”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (191)Write a Review
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Traveller rating
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LanguageEnglish
84
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6
Show reviews that mention
All reviewswaverly hillshot tubthe night desk clerklaundry facilitymid americanice bedsfitness areahard boiled eggswould definitely stay here againfresh fruitnewer hotelroom was clean and comfortablevery nice hotelbathroom doorrestaurants within walking distancebiscuits and gravycomfortable stay
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61 - 65 of 188 reviews
Reviewed 28 September 2015

We have stayed at 2 other Comfort Inns, both very acceptable for a one night budget stay, clean rooms, bedding and courteous service. This place was a disaster. There are signs displayed to "pardon" their construction mess during their renovation but when it's this bad,...More

Thank msmartelli
Response from Dawn H, General Manager at Comfort Inn LouisvilleResponded 29 September 2015

Please accept our apologies for any renovation issues you experienced. We are waiting arrival of the new hallway carpet, so the hall is a little ugly yet, However, Inside the rooms we have new beautiful carpeting, new wallpaper, new bath tubs and surrounds, new vanity...More

Reviewed 10 August 2015

My family and I stayed here for one night. I chose it based on its location. It is easy to get to, close to many restaurants, and close to Churchill Downs and downtown. Our large and spacious room had 1 king and 1 queen bed,...More

Thank AMH53108
Response from Dawn H, General Manager at Comfort Inn LouisvilleResponded 29 September 2015

Thank you for choosing The Comfort Inn Southwest for your recent stay! We are convenient to the expressway, which makes us easily accessible to Churchill Downs, The Expo center, even Waverly Hills is close for those of you who enjoy haunted attractions! Thank you! Dawn...More

Reviewed 3 August 2015

I'm reading over the reviews from other people and I'm wondering if we stayed in the same place. We wanted to be close to Churchill Downs and the Kentucky Derby Museum and this looked like a good place to stop. We checked in easily, and...More

1  Thank newjerseyfamily
Response from Dawn H, General Manager at Comfort Inn LouisvilleResponded 5 August 2015

Thank you so much for your kind words. We think we have a pretty great property too..if all of our happy guests would post on here it would be great! We have scores of repeat customers and generally run a pretty full hotel. The hotel...More

Reviewed 29 July 2015

The hotel was convenient. I was driving from Memphis to Detroit so, chose this hotel for convenience to the freeway. Nothing special but, had a good night sleep. Didn't stay for breakfast because I wanted to get on the road.More

Thank Loren555
Response from Dawn H, General Manager at Comfort Inn LouisvilleResponded 5 August 2015

Thanks for stopping in. I trust you had a very clean comfortable room, and a smiling happy face at the front desk! Our newly renovated property is right off I-264, near the Kentucky Fair and Expo Center and all the local attractions. Sincerely, Dawn Henson...More

Reviewed 19 July 2015

Nice room but it was terribly clammy. No humidity control. So humid the rug was damp! Despite adjusting the AC, there was no relief. If it wasn't so late we would've asked to change rooms or left. It made for a very uncomfortable night.More

Thank Kathryn M
Response from Dawn H, General Manager at Comfort Inn LouisvilleResponded 25 July 2015

If you ever have an issue in your room, please let us know so we can make it right for you! We want all of our guests to enjoy their stay. Our hotel is convenient to The Watterson Expressway, and close to the fairgrounds, Expo...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$104 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Louisville
#22 Family Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$104 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Louisville
#22 Family Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (10)
Room & Suite (17)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Visionsinwax
22 June 2017|
Answer
Response from Michelle E | Property representative |
Hello, I am very sorry we do not allow pets at Comfort Inn Southwest. Michelle Etterman GM
0
Votes
kenyettaridgway
16 August 2016|
AnswerShow all 2 answers
Response from Zuzza | Reviewed this property |
I think that you should call comfort inns to get that answer.
0
Votes
Cathy B
1 February 2015|
AnswerShow all 3 answers
Response from Carrie H | Reviewed this property |
The only one I saw was indoors.
0
Votes
Room Tips
"Safe, convenient location if you are going to Churchill Downs"
Read review
"We were on the 1st floor & it was nice & quiet. Room 137-it's a 2 room suite."
Read review
"Ask for room away from Highway"
Read review
"No preference."
Read review
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