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Holiday Inn Louisville East - Hurstbourne

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Holiday Inn Louisville East - Hurstbourne
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216 Reviews from our TripAdvisor Community

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Showing 213: English reviews
Radcliff, Kentucky
Reviewed 3 weeks ago via mobile

We have been staying at this property for years. The last few times they were doing some renovations, yesterday we found out and experienced first hand the results of this renovation. WOW! What a success! Entry into the lobby was. The first indication and really welcomed you the property. The desk staff was really happy with the improvements to their...

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Helpful?
Thank johnfS2955YR
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

John, Thank you so much for all of the great feedback. We love hearing from the folks that have stayed with us in the past that truly understand the before and after of our upgrades. Thank you for your business and we hope to see you again soon! Mark Kirsch General Manager

Reviewed 3 October 2016 via mobile

My wife and I just got back from a 2 nights stay with HI Louisville east. I was hesitant to book the hotel but since they had just finished renovations, it seemed like the best chance for a positive experience. Check in was smooth and uneventful but when I made it up to the room I was surprised by the...

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Helpful?
Thank David H
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

David, I truly appreciate you taking the time to review our hotel online. I will be sure to share your comments about the property and the staff service. Thank you for your business! Warm Regards, Mark Kirsch General Manager

Columbus, Ohio
Reviewed 28 September 2016

My husband and I stayed here for 4 nights, Sept. 19-22. Everything was brand new, except the parking lot, which is planned soon. Very comfy bed, extra outlets, great for plugging stuff in, little fridge and Keurig in room. Location in nice suburb with easy access to freeways into town. Lots of food choices nearby. Friendly staff, and maid service....

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Helpful?
Thank Teresa B
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Teresa, Thank you so much for taking the time to review our hotel. I'm glad to hear your stay was a comfortable one. Thank you for your business! Mark Kirsch General Manager

Maryland
Reviewed 27 September 2016

I cannot rave enough about this hotel! Special thanks to Jennifer, Mark, Aaron, and Jim for making it a very special stay. My husband and I were in town from Baltimore for my granny's 100th birthday celebration. I grew up in Louisville, but haven't lived there in nearly 37 years. Everyone at the HI went out of their way to...

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Helpful?
Thank ACookie
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Dear valued guest, It was our pleasure! We are so happy we helped make your weekend a great success and enjoyed getting you guys to see your granny on her birthday. We hope to see you again soon during your future travels. Warm regards, Mark Kirsch General Manager

Reviewed 21 September 2016

My grandson was having surgery in Louisville on the 20th of Sept.. We drove from Irvine, Ky and stayed Monday night because the surgery was for 8:30 in the morning. WE went out at about 7:30 and discovered we had a flat tire and didn't have a spare. My daughter in law went to ask where if there was a...

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Helpful?
Thank Wade R
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Wade, Carlos, Mike and I were happy to help. My team and I try to put ourselves in our guest shoes and how we would be feeling if that was us and our family in the same situation. I'm glad we were able to get you and your family where they needed to be in such an important time. We...

Seattle, Washington, United States
Reviewed 15 September 2016

What started as a one-night stay - turned into two. It was because of the consistently excellent customer service (thanks to the Manager Shawn and his great crew) and their attention to detail regarding guest's needs and comfort. I really hate to travel but felt so relaxed and comfortable at this property that we decided to delay getting to a...

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Helpful?
Thank JoAnn D
Aaron W, Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Dear JoAnn D, Thank you so much for taking the time to share your experience with future guests. I am absolutely thrilled to hear that our staff delivered a great stay for you! I will pass along your wonderful comments to all of our staff and in particular Shawn. We're looking forward to seeing you again whenever you do return!...

Reviewed 26 August 2016

Being a fulltime working mother has it's challenges! I want to thank General Manager- Mark Kirsch for being so accommodating while I was there 8/24/16 for a training. I'm a breastfeeding mother and will and have declined travel if I cannot adequately pump while away from my 5 month old. I greatly appreciate your understanding the importance of me being...

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Thank Victoria L B
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Victoria, It was my pleasure. Thank you for taking the time to leave a review and i'm glad we made it possible for you to attend your training. Warm regards, Mark Kirsch General Manager

nj
Reviewed 23 August 2016

Stopped here for one night. They were doing construction on roof and renovations in rooms. The only impact it had on our stay was the handicap parking spots were blocked by a crane , but there was plenty of parking by the entrance available. Check in was a breeze and the staff was wonderful. They have Cucumber water and coffee...

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Helpful?
Thank redlafrance
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Dear valued guest, Thank you so much for taking the time to review our hotel online. I am happy to say our renovations are now complete and ready to serve you the next time you are passing through. Safe travels and thank you for your business! Mark Kirsch General Manager

Southaven, Mississippi
Reviewed 18 August 2016 via mobile

This has to be the best renovated IHG properties I've stayed at. For a traveling business person, this hotel is quiet and comfortable. Beds are very comfortable, room is quiet and very clean. This will be my every 2 week home now. Although I did not frequent it, this property looks to have excellent conference settings.

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Thank Umpire2020
Management response:

Mr.Umpire2020, Thank you so much for taking the time to share your feedback with us. We're so glad you enjoyed your stay with us and we look forward to seeing you again in the future. Thanks again, Aaron Wiggen Assistant General Manager

Gatlinburg, Tennessee
Reviewed 9 August 2016

The remodeling is wonderful. Everything is new and fresh. At check in the clerk was extremely helpful and accommodating. He was so friendly a great asset to your professional team. The new modern look when you first enter the lobby is breath taking. You can imagine working with a team off friends or professionals in little after hours conferences. The...

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Thank v h
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Dear valued guest, Thank you so much for taking the time to review our property online. My team and I are so happy with our remodel as well. We hope to see you again soon during your future travels to Louisville. Thank you for your business! Mark Kirsch General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Self-Serve Laundry
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Newly Renovated The Holiday Inn Hurstbourne I-64 East is located in the heart of Louisville's East End, just blocks away from shopping, several restaurants as well as business & industrial parks. Our hotel is 10 miles northeast of Louisville International Airport, the Churchill Downs/KY Derby Museum. The Holiday Inn Hurstbourne, I-64 East, offers full conference facilities for up to 800 people with 13 function rooms available. Catering and audio/visual offices are onsite to help with your function. Enjoy our Winner's Circle Restaurant & Lounge, featuring a menu laced with Kentucky fare. Special rates for RVIA, National Farm Machinery Show, Mid-America Truck Show, KY Derby, the Abbey Road Music Fest & National Street Rods! ... more   less 

Additional Information about Holiday Inn Louisville East - Hurstbourne

Address: 1325 S Hurstbourne Pkwy, KY, Louisville, KY 40222-5707
Region: United States > Kentucky > Louisville
Price Range: $122 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Louisville East - Hurstbourne 3*
Number of rooms: 185
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Questions & Answers

Questions? Get answers from Holiday Inn Louisville East - Hurstbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tiny bit of road noise facing the freeway.”
 of 5 bubbles 149teresab, 27 Sep 2016 | Read review
“Couldn't stay at a better and friendlier place”
 of 5 bubbles 684wader, 20 Sep 2016 | Read review
“easy accessc to all room! I can not imagine picking a bad one”
 of 5 bubbles vh198, 8 Aug 2016 | Read review
“great service, friendly staff, large rooms, free wi-fi”
 of 5 bubbles KevinM175, 14 Jun 2016 | Read review
“Ask for a room that has been renovated.”
 of 5 bubbles Arby48, 18 Nov 2015 | Read review
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