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Hampton Inn Louisville Downtown

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Hampton Inn Louisville Downtown
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884 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Louisville Downtown
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Showing 880: English reviews
Johnson City, Tennessee
Reviewed 18 May 2016

My husband and I traveled to Louisville to meet friends the day after the Kentucky Derby. Even though you knew the staff had to have been worked to a frazzle over the previous several days, there was no one that was less than friendly, helpful, kind, smiling, and courteous. I am a huge fan of customer service, and know that...

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Helpful?
Thank Groovychik
Bob G, General Manager at Hampton Inn Louisville Downtown, responded to this review

Thank you for staying with us recently. I appreciate your business and all the feedback you provided. I'm happy to see that your experience was a positive one. We hope to see you again on your next trip to our city.

Elk Grove Village, Illinois
Reviewed 15 May 2016

Our experience was significantly impacted when we were given the keys to a room occupied by another guest! We were totally surprised as was the other guest when we opened the door to awaken a guest sleeping in the room! Never in all our years has that happened to us at any Hampton or other hotel. In choosing a hotel...

Review collected in partnership with Hampton
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Helpful?
Thank Jo C
Bob G, General Manager at Hampton Inn Louisville Downtown, responded to this review

Thank you for staying with us and for providing feedback about your experience. I sincerely apologize for the mistake made by our front desk staff when assigning your room. I have already followed up with the staff involved to take corrective action. This is an incident that we take very seriously and your security, and that of all of our...

Reviewed 11 May 2016

I stayed at Hampton Inn for two days and one night during a business trip. I loved it!!!! felt very taken care of in an unknown city. The shuttle service ROCKS. I was picked up and dropped off at the airport. The shuttle even took me to my meetings in the city. Reception staff was very welcoming and helpful suggesting...

Review collected in partnership with Hampton
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Helpful?
Thank I1896RAannag
Bob G, General Manager at Hampton Inn Louisville Downtown, responded to this review

Thanks so much for staying with us and for the kind words about the staff and service you received. I'm happy to see that you found the staff to be service minded and attentive to your needs. We hope to see you again when your travels take you back to our area.

Corbin, Kentucky
Reviewed 11 May 2016

Staying at this location is like sleeping with the windows open. Street noise is loud. On the phone with someone and was asked if I was outside the noise was so loud. This hotel needs updating with noise dampening. Would not stay here again.

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Helpful?
Thank James B
Bob G, General Manager at Hampton Inn Louisville Downtown, responded to this review

Thank you for providing feedback about your experience with us recently. I'm sorry to see that you were unhappy with your stay due to external city noise. Our goal is always your total satisfaction and I'm sorry we did not achieve this. I will share your feedback with our Corporate staff as we make our plans for future room renovations.

Buford, United States
Reviewed 11 May 2016

Excellent choice: location, service, cleanliness and friendly. I stay almost exclusively at Hilton brand hotels and often at Hampton Inns. I always get great service at a nice hotel. Excellent rewards program. Good bang for the buck.

Review collected in partnership with Hampton
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Helpful?
Thank Michael B
Bob G, General Manager at Hampton Inn Louisville Downtown, responded to this review

Thanks for choosing to stay with us and for writing a review. I'm happy to see that you were pleased with our hotel and the service provided by our team. Keep us in mind if your travels take you back to our area again.

Gilbert, Arizona
Reviewed 11 May 2016 via mobile

The not so good...We arrived on a Saturday night. Our room was #608. There were many sirens during the night and a loud ice machine nearby. On the second day our ac unit quit working.. So we moved to room #523. This room was much better and quiet. I recommend rooms in back of hotel. (Odd numbers). Also one of...

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Helpful?
Thank Jolyn T
Bob G, General Manager at Hampton Inn Louisville Downtown, responded to this review

Thanks for your feedback following your recent stay here. I'm glad to see that things turned out well after some early issues. I will share your comments with Jason, one of our stars on the front desk. We hope you will keep us in mind if your travels take you back to our area.

Baltimore, Maryland
Reviewed 11 May 2016

Greatest staff and hotel! Made it a really great experience. You can walk anywhere or travel by hotel transport. They were extremely welcoming and helped us get to know Louisville. We would definitely go back to the Hampton Inn for our next Derby experience

Review collected in partnership with Hampton
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Thank Laura D
Bob G, General Manager at Hampton Inn Louisville Downtown, responded to this review

Thank you for choosing to stay with us during this year's KY Derby. We appreciate your business and love hosting this event. We're glad we added to your experience and do hope we'll see you again in the future.

Casper, Wyoming
Reviewed 11 May 2016 via mobile

My husband and I stayed here for 5 nights while we attended the Kentucky Derby. The rooms were comfortable and clean. The thing that makes this place special is the staff. Every single staff member with whom we came into contact was smiling and friendly. They actually seemed to like their job. The front desk staff was extremely accommodating. They...

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Helpful?
Thank Jodie64
Bob G, General Manager at Hampton Inn Louisville Downtown, responded to this review

Thanks for staying with us during the KY Derby this year. I will certainly share your kind words with the staff. We love being a part of this special event and really enjoy what we do. We hope to see you again next year--- or sooner!

San Antonio, Texas
Reviewed 10 May 2016

If you are looking for a place to stay, stay here. From the moment we arrived, our experience was top notch. From the front desk, to the buffet breakfast and the 6-8 PM happy hour, this place is AWESOME!!! Chief Engineer, Rocky Huber without a doubt, went above and beyond to makes us feel right at home. If you are...

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Helpful?
Thank carriemoix
Bob G, General Manager at Hampton Inn Louisville Downtown, responded to this review

Thank you for staying with us during this year's KY Derby. I'm happy to see that you enjoyed the hotel and staff, especially Rocky. Thanks for giving us feedback about how you were treated---it helps as we continue to strive for excellence. We hope to see you again in the near future.

San Antonio, Texas
Reviewed 10 May 2016

We stayed at the Hampton Inn Downtown and the staff was amazing. Rocky Huber, the Chief Engineer bent over backwards for 8 ladies. Bless his heart. We booked thru City Escape Holidays and the president of the company was awesome. Between the staff at the Hampton and our Derby package the trip was priceless. We will go back again even...

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Helpful?
Thank karenrossiter2
Bob G, General Manager at Hampton Inn Louisville Downtown, responded to this review

Thanks so much for staying with us over the KY Derby weekend. We're glad that you enjoyed the hotel and service provided by our staff, especially Rocky. We hope to have the opportunity to be of service to you again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
So much history and activity swirl around the Hampton Inn Louisville Downtown. From the Louisville Slugger factory, an American tradition since 1884, to the Belle of Louisville, perhaps the most famous steamboat plying the water, you can see it all from the Hampton Inn in Downtown Louisville. Be sure to check out our hopping entertainment district, Fourth Street Live!, and the newest museum in town, the stunningly modern and cool Muhammad Ali Center. You might even see the champ there himself-he's a Louisville native! So come stay with us at our 173 room newly renovated hotel in Downtown Louisville. After a trip full of fun and adventure, we think you'll agree, we're located in the city for sports, culture and history. ... more   less 

Additional Information about Hampton Inn Louisville Downtown

Address: 101 East Jefferson Street, Louisville, KY 40202
Region: United States > Kentucky > Louisville > Central Business District
Price Range: $188 - $479 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Louisville Downtown 2.5*
Number of rooms: 173
Reservation Options:
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Also Known As:
Hampton Inn Louisville Downtown Hotel Louisville
Louisville Hampton Inn
Hotel Style:
#10 Family Hotel in Louisville
#11 Business Hotel in Louisville
#15 Romantic Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Louisville Downtown staff and other travellers.
13 questions
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Whitesville, Kentucky, United States
Mason, OH
over a year ago
Glennville, Georgia
2 months ago
Alexandria, Louisiana
4 months ago

See all questions (13)

Questions? Get answers from Hampton Inn Louisville Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd number rooms are away from street noise”
 of 5 bubbles HoosierTraveler60, 1 Jan 2017 | Read review
“8th floor rooms seemed narrow, but that could be throughout the hotel.”
 of 5 bubbles themaskedman55, 31 Dec 2016 | Read review
“For a quieter stay, choose an odd numbered room.”
 of 5 bubbles ElaineK76, 29 Dec 2016 | Read review
“Suggest higher floors and/or rooms opposite the lobby entrance (back side of the hotel) due to road noise”
 of 5 bubbles BruceR_2832, 3 Dec 2016 | Read review
“ask for a high room with view of the bridges and downtown”
 of 5 bubbles photowil, 27 Nov 2016 | Read review
5 of 5