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The staff at this Staybridge truly care. Zac--the Customer Service Manager--has an impeccable attitude and passes it along to everyone he works with. I have stayed here on numerous occasions and have always been greeted with a smile, and have been welcomed into the hotel...More
Thank Robert S
Response from Mark B, General Manager at Staybridge Suites Louisville EastResponded 3 July 2014
Great review! Thank you for the wonderful feedback. We all agree, Zachary's attitude is impeccable. We appreciate your business and look forward to seeing you again.
Mark Baker, General Manager
I have noise sensitivity issues. Usually, I have a hard time sleeping in any room with a window A/C unit. I did not realize that all of the studio rooms have those. When I went downstairs to see if there were any rooms that had...More
Response from Zach B, Front Office Manager at Staybridge Suites Louisville EastResponded 12 June 2014
Thank you so much for your great review. We are so pleased that you enjoyed your time at our hotel. Glad that the free upgrade was able to help you sleep better at night. We hope to see you again the next time you visit...More
We were very pleasantly surprised with the well appointed suite which included a small, but complete with the exception of a dishwasher. Very clean with a comfortable queen bed. There is a seasonal outdoor pool and workout room. Sadly, we missed the included breakfast because...More
Response from Mark B, General Manager at Staybridge Suites Louisville EastResponded 30 May 2014
Thank you for taking time to review our hotel! We appreciate your business and look forward to seeing you again soon. Next time stay for breakfast before you vamoose!
Mark Baker, GM
Rooms were spacious and clean, but bathroom was tiny. Really good towels; I almost bought some. Exercise room was okay. Wish they'd had a few more pieces of equipment and little more space.
We stayed there the first half of Derby week. Lots of good...More
Thank wendy f
Response from Mark B, General Manager at Staybridge Suites Louisville EastResponded 14 May 2014
Thank you for the great review! We are glad your travels brought you to our hotel. We appreciate your business and look forward to seeing you again.
Stayed here on our way back to Canada from visiting Panama City. The staff was really nice from the front desk to housekeeping.
The rooms looked as though they've been updated and felt very cosy and comfortable and was so clean.
We only had 1...More
1 Thank ihatesushi
Response from Mark B, General Manager at Staybridge Suites Louisville EastResponded 2 May 2014
We are extremely happy you chose to stay at our hotel. I'm sorry to hear you had a small issue and I appreciate your understanding. I would like to apologize for the inconvenience and assure you we have taken action to correct it from reoccurring....More
Response from pioneer186 | Reviewed this property |
Sorry, don't know their pet policy. I don't recall seeing any pets during my stay there, but since they are extended stay, I'm sure they must have some accommodation. They are a bunch of "super" folks there.
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"Ask for a pool facing room. There are some shaded parking spaces up front. The A/C in the suite is in the..."