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Courtyard Louisville Airport

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Courtyard Louisville Airport
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229 Reviews from our TripAdvisor Community

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Showing 229: English reviews
Reviewed 7 September 2016

Last minute, booked this hotel. Nice and clean. Lady at check in desk was super friendly and helpful. Located in a safe area, right next to fairgrounds and Kentucky Kingdom. Would stay there again. Has a little store where you can buy snacks, drinks. Also has a small restaurant/bar, but didn't go there.

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Helpful?
Thank Deblue4397
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Deblue4397, Thank for the outstanding review! It is always a pleasure to hear our guests say how much they enjoyed themselves while with us in Louisville. We look forward to welcoming you back soon! Best Wishes, Michael--GRM

Elkview, WV
Reviewed 30 August 2016

Nice clean hotel goes along with the Marriott reputation. Only two negatives... no breakfast which we knew going in there is no complementary breakfast. They do have a bar area that serves breakfast and other foods and drinks but just thought it kind of stunk for the price you pay. Which brings me to my second negative. The price! This...

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Helpful?
Thank Amanda B
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear Amanda, Thank you for choosing to stay at the Courtyard Louisville Airport Hotel on your recent visit! We appreciate your feedback and look forward to your return! Safe Travels, Michael--GRM

Jimboomba
Reviewed 29 August 2016

We stayed for 5 nights for the Hot Rod National visiting from Australia. The location was great especially as we were there for the Nationals. The stay was enjoyable with a great variety for breakfast, room was clean and comfortable. Check in was smooth with very nice staff. The shop was well equipped with good prices. Will stay again at...

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Helpful?
Thank classicq
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

G'Day Mate, I am so pleased to hear that The Courtyard Louisville Airport has made a lasting impression on you. World travelers such as yourselves have often been to the most enchanting of destinations so your compliments are truly meaningful. We enjoyed hosting you and sharing so many hot rods with you every day. Wishing you a wonderful summer and...

Reviewed 23 August 2016 via mobile

Nice place to stay. Shuttle service was very nice. Took us to the Churchill downs on Saturday and then AFTER we had already checked out on Sunday they still took us to the state fair and picked is back up!! Only complaint was the rooms weren't clean enough. There was a piece of plastic that hangs tags on clothes and...

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Helpful?
Thank Robert M
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

I am pleased to hear about your recent experience at The Courtyard Louisville Airport! We work diligently to ensure all of our guests are fully satisfied with their room accommodations as it is our goal to provide unparalleled levels of service. I am sorry you had an issue with your room during your stay. Your feedback and recommendations are greatly...

Louisville, Kentucky, United States
Reviewed 22 August 2016

Stayed one night before a meeting. Room was comfortable and AC worked great. No noise issues. Property did have an indoor pool, jacuzzi, and workout facility but I didn't use them. There was a bar on site but it closed as I was arriving so can't speak to it either. Definitely a convenient place to stay for quick access to...

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Helpful?
Thank Ben C
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear Ben C., Thank you very much for taking the time to share your thoughts on your recent stay with us. We are extremely pleased you had such a positive experience from the room to the amenities of the property. We hope to see you again soon. Regards, Mike--GRM

Cincinnati, Ohio
Reviewed 21 August 2016

I stay at Marriott locations about 150 nights a year and this is likely the worst. 1. Check-In = the two workers were not happy to be there, talked about how it was a very long day, there was no welcome, no thanks for being a Platinum Premier, and really no acknowledgement I was standing there until I asked if...

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Helpful?
Thank makua
William G, General Manager at Courtyard Louisville Airport, responded to this review

Dear Makua, Thank you for reviewing your recent stay at the Louisville Airport Courtyard. I am extremely sorry that your stay was below your expectations. You have provided some incredible feedback for us to use and improve on and I assure you we will do just that. Service and cleanliness are two elements of any guest experience that we have...

Bargersville, Indiana
Reviewed 20 August 2016 via mobile

We planned a girls overnight here months ago for my mother's birthday. My sister drove up from Tennessee and I drove down from Indiana. To our surprise, the hotel issues parking permits with your reservation but you are only allowed to keep one vehicle in their lot! This was not listed anywhere when making the reservation and was an inconvenience...

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Helpful?
Thank kakie423
William G, General Manager at Courtyard Louisville Airport, responded to this review

Hi Kakie423, Thanks so much for your review! We appreciate the kind words about the cleanliness of our rooms, comfort of the bed and great location we offer! I'm very sorry for any confusion you had with our staff while making your reservation or any complications while checking in. There are several times for major events during the year that...

London, United Kingdom
Reviewed 15 August 2016 via mobile

First of all the airport is an easy choice for road trippers as its convenient to the interstates as well as close to downtown. The hotel itself is a respectable airport hotel that probably gets its fair share of traffic but still doesn't feel too impersonal. Staff were helpful and considerate and the rooms were very satisfactory and comfortable.

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Helpful?
Thank SkypeDaddy
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Thank you for your great review of your recent stay at the Courtyard Louisville Airport. We are very pleased that you enjoyed the service during your stay. Our staff works hard to make sure each guest feels comfortable after a long days travel. We look forward to having you back as our guest. Safe Travels, Michael--GRM

Hanson, Kentucky
Reviewed 14 August 2016

The location is great if visiting the Freedom Hall area. Hotel is clean and updated. Does not have a complimentary breakfast and breakfast closes at 9:30 am even if you are willing to pay for it. They apparently don't have a service elevator. Housekeeping and/or hotel maintenance people were always using the guest elevators.

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Helpful?
Thank John D
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear John D., Thank you for staying with us and taking the time out to review our hotel. We really appreciate it. I'm glad to see you enjoyed the location. We hope to see you back with us soon! All the Best, Mike--GRM

Antioch
Reviewed 5 August 2016 via mobile

Stayed here for two nights during a show, enjoyed it. The staff was friendly, it was a good environment. Everything was clean. It was reasonable priced. I really cannot complain about anything. Will be back next year.

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Helpful?
Thank Brian N
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear Brian N, Thank you for staying with us at the Courtyard Louisville Airport recently and for taking the time to post your excellent review. We are glad you enjoyed the hotel. It is pleasing to hear that you will be back again. That is the best compliment a hotelier could receive. We look forward to welcoming you back for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Louisville Airport

Address: 819 Phillips Lane, Louisville, KY 40209
Region: United States > Kentucky > Louisville > South Side
Price Range: $155 - $493 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Louisville Airport 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Courtyard By Marriott Louisville Airport Hotel Louisville
Louisville Marriott
Louisville Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Louisville Airport staff and other travellers.
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Questions? Get answers from Courtyard Louisville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was on the 6th floor facing the road. I had no issues with aircraft noise”
 of 5 bubbles MSM19, 15 Dec 2016 | Read review
“Well almost quiet except when UPS and FEDEX planes were taking off in the early hours.”
 of 5 bubbles RVT49, 1 Nov 2016 | Read review
“The staff really means it when they say they are there to make your stay great. Don't hesitate to take advantage of their hospitality.”
 of 5 bubbles paulwL6711KL, 25 Sep 2016 | Read review
“Pick a room facing the back of the hotel.”
 of 5 bubbles Tvsalesman, 23 Sep 2016 | Read review
“Second floor - room 211 is spacious”
 of 5 bubbles thact, 26 Jul 2016 | Read review
5 of 5