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Courtyard Louisville Airport

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Courtyard Louisville Airport
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224 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Louisville Airport
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Showing 224: English reviews
Puerto Rico
Reviewed 10 November 2015

I love the hotel and a like the people that work there like the manager Michael and the lady in the counter Beverly, they made us welcome. the hotel was clean and the housekeeping was the best I recommend this place very much

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Helpful?
Thank 2015yesy
Michael G, General Manager at Courtyard Louisville Airport, responded to this review

Thank you very much for choosing our hotel for your stay during FFA. It was our pleasure to welcome you back! We appreciate the kind comments which I will be sure to share with the team. We are sad that your event will not be in the area next year, but hope that you will keep us in mind should...

Boise, Idaho
Reviewed 23 October 2015 via mobile

This is your standard courtyard hotel located by the Louisville airport. It is 10 mins from the convention center and easily walkable. The staff is great and despite being close to the airport, the hotel is quiet. Negatives are limitations on food close by there is a crown plaza across the street with a bar and average restaurant. Downtown is...

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Helpful?
Thank kjuiceman
Michael G, General Manager at Courtyard Louisville Airport, responded to this review

Thank you for taking a moment to share your feedback. We are glad to hear that you enjoyed your stay overall and the service from our team. We continue to work very hard to maintain a "like new" hotel in every area and we hope to welcome you back in the future to see the updates visit with our team....

Reviewed 27 September 2015 via mobile

There is very nice staff here. The room was worn but clean. Was disappointed that the gym had nothing available to wipe down equipment and the pool/whirlpool was closed. As long as you do not mind hearing the airplanes in the middle of the night (hence Courtyard by Marriot Louisville Airport lol) 2:00 a.m. and 4 a.m., the bed was...

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Helpful?
Thank Paula R
Michael G, General Manager at Courtyard Louisville Airport, responded to this review

Thank you for choosing our hotel and for taking a moment to share your feedback. We are glad that you enjoyed your interaction with our team. The staff strives to provide every guest with an excellent stay in every regard and we will continue to find ways to update our property and service to remain an excellent choice while visiting...

Reviewed 26 September 2015 via mobile

We flew in and our luggage was lost by the airline. The ladies at the front desk Beverly and Alex made us feel welcome and at home. They gave us a bag full of everything so that we could freshen up before bed and in the morning. They understood our plight and did all they could to alleviate the situation....

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Helpful?
Thank Critic53
Michael G, General Manager at Courtyard Louisville Airport, responded to this review

Thank you so much for the fantastic review! I will certainly share your comments with Beverly and Alex and share your thoughts regarding their hospitality. Thank you for staying with us and we hope to welcome you back when your travels bring you to Louisville in the future.

Vero Beach
Reviewed 20 September 2015

I stayed for one night prior to flying out of Louisville. The hotel was comfortable but dated. The furniture was scrapped up and bathroom fixtures loose, so that they revealed much wear. The good side of the property was the staff. The front desk personnel were courteous and knowledgeable and their shuttle driver, Mike, was gracious, courteous and genuinely seemed...

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Helpful?
Thank Randy816
Michael G, General Manager at Courtyard Louisville Airport, responded to this review

Thank you for staying with us and for taking the time to share your invaluable feedback. Our team strives to provide an excellent stay for every guest and I am glad to hear that our service was a positive during your stay. We continually work to maintain a clean and functional property. I will be sharing your feedback with our...

Virginia Beach, Virginia, United States
Reviewed 8 September 2015

I was a little concerned about the hotel after reading some of the reviews. We checked in no problem and enjoyed our stay. The staff was friendly, the room was adequate, and the hotel was nice. Our 9 yr old loved the pool, small, but kept him entertained. I enjoyed the fitness center with the free weights and cardio machines....

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Helpful?
Thank Karen B
Michael G, General Manager at Courtyard Louisville Airport, responded to this review

Thank you for taking the time to share your comments. We appreciate you deciding to stay with us and are glad that you enjoyed your time here. We strive to provide an excellent experience for every guest and hope that you found this to be the case. On a future trip, should our Bistro be closed when you are ready...

Houston, TX
Reviewed 18 August 2015 via mobile

I stayed for one night before flying out of Louisville airport in the early morning of August 14. My stay was very pleasant. Room was nice and I did not experience any noise issue as some other reviewers expressed. The front desk lady was very friendly and even gave me a complimentary breakfast coupon when I asked about breakfast (I...

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Helpful?
Thank tourist69
Michael G, General Manager at Courtyard Louisville Airport, responded to this review

Thank you for choosing our hotel. We appreciate your fantastic review and are so happy to hear that you had an excellent stay with us. We are very fortunate to have such a convenient location to a large number of area attractions. Thanks again for staying with us and we hope to welcome you back again soon!

Carol Stream, Illinois
Reviewed 10 August 2015

Stayed here the night of 8/2. This hotel used to be our choice when staying in Louisville to visit family and friends. Quality has gone downhill. Beds were too soft, toilet seat was loose, AC unit was noisy, tub drain was broken off but left in the tub, and the pool was closed as the staff could not get the...

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Helpful?
Thank Lippymatty
Michael G, General Manager at Courtyard Louisville Airport, responded to this review

We appreciate you choosing Courtyard by Marriott and your time in sharing your feedback. Please forgive us for falling short of an excellent stay during this visit. Excellence at every turn is what our team strives for and our guests have come to expect. We are continually making updates to our hotel and rooms. We also have a maintenance program...

Reviewed 7 August 2015 via mobile

Lobby looks nice, but that's the best I can say. Our room was not at all what I had expected. Too small, and they offer no roll out beds! We thought there was a complimentary breakfast, which we found that there was not, when we approached the counter... I stated, 'we'll just grab something later', and the attendant said, "...

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Helpful?
Thank Jennifer J
Michael G, General Manager at Courtyard Louisville Airport, responded to this review

Thank you for taking a moment to provide your feedback following your stay. We apologize for not exceeding your expectations during this visit. I will certainly follow up to ensure that our team is better prepared to answer questions and guide our guests experience. We do have in many rooms, a sleeper sofa, but unfortunately fire code does not permit...

Rancho Cucamonga, California
Reviewed 24 July 2015 via mobile

This hotel is close to the airport in which there is also a UPS hub that results in constant jet engine noises ALL night long. Therefore if you want a good nights sleep do not stay at any hotel that is close to this area/airport. Rooms were average, seems like an older property based on the style of rooms.

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Helpful?
Thank Tom R
rriley362, Manager at Courtyard Louisville Airport, responded to this review

Thank you for staying with us and for taking a moment to write about your experience. We are glad that you found the location convenient and hope that you enjoyed your experience overall. I'm very sorry to hear of the noise issues experienced. We have recently ordered some sleep kits for any light sleepers who may desire them. We would...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Louisville Airport

Address: 819 Phillips Lane, Louisville, KY 40209-1329
Region: United States > Kentucky > Louisville > South Side
Price Range: $124 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Louisville Airport 3*
Number of rooms: 150
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Also Known As:
Courtyard By Marriott Louisville Airport Hotel Louisville
Louisville Marriott
Louisville Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Louisville Airport staff and other travellers.
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Questions? Get answers from Courtyard Louisville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Well almost quiet except when UPS and FEDEX planes were taking off in the early hours.”
 of 5 bubbles RVT49, 1 Nov 2016 | Read review
“The staff really means it when they say they are there to make your stay great. Don't hesitate to take advantage of their hospitality.”
 of 5 bubbles paulwL6711KL, 25 Sep 2016 | Read review
“Pick a room facing the back of the hotel.”
 of 5 bubbles Tvsalesman, 23 Sep 2016 | Read review
“Second floor - room 211 is spacious”
 of 5 bubbles thact, 26 Jul 2016 | Read review
“I always ask for a room close to the lobby, on the first floor.”
 of 5 bubbles bagspackedCincinnati, 5 Jul 2016 | Read review
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