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Embassy Suites by Hilton Louisville East

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Traveller (56)
Room & Suite (162)
Dining (30)
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Overview
  • Excellent74%
  • Very good19%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Louisville East
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton Louisville East
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,302)
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Traveller rating
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925
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64
28
20
Show reviews that mention
All reviewsevening receptioncooked to order breakfastgreat hotelmanagers receptionthe sofa bedcomplimentary breakfastpool and hot tubbreakfast was excellentbreakfast staffbeautiful lobbyexcellent staywould highly recommend this hoteldefinitely stay here againthe breakfast areabusiness tripbeds were comfortablemonty
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1 - 5 of 1,292 reviews
Reviewed 1 week ago

The best thing about this hotel is the staff - always incredibly friendly. I've stayed here more than 20 trips and every time I've had amazing customer service. The front desk staff are incredibly helpful and polite (Amber is great!). Love breakfasts with Bryan too....More

1  Thank Steve J
Response from Erin F, Director of Sales at Embassy Suites by Hilton Louisville EastResponded 1 week ago

Thanks Steve! We certainly enjoy having you with us and look forward to your return your the next trip!

Hotel's Favourite
Reviewed 8 January 2018 via mobile

Our club volleyball team had a tournament in Louisville this past weekend. In November I worked with Erin in group sales to set up a block of rooms for our team. She was amazing and kept in contact with me throughout the weeks leading up...More

2  Thank Peggy B
Response from Erin F, Director of Sales at Embassy Suites by Hilton Louisville EastResponded 15 January 2018

We enjoyed hosting you guys this year and hope to see you again when the team returns to Louisville!

Reviewed 1 week ago

I want to mention the great staff on board. I will start with Yolanda who helped several guests both kind and rude while I waited my turn. One guest was difficult but Yolanda did not allow this to ruin her day or mine. I commended...More

Thank YaSabes805
Response from Erin F, Director of Sales at Embassy Suites by Hilton Louisville EastResponded 1 week ago

Yolanda is a great asset to our team. One of our newest team members at the Front Desk, we realized quickly that she provided excellent service. I will be sure to share this with her and her direct supervisor. Your comments about Julie, Roxann and...More

Reviewed 1 week ago

Spacious suite for our family of 6. beautiful lobby, friendly staff, top notch free cook to order breakfast with bufffet. Awesome pool for the kids. We stayed after a full day of driving and were able to relax and enjoy our night!More

Review collected in partnership with Embassy Suites Hotels
Thank Joy D
Response from Erin F, Director of Sales at Embassy Suites by Hilton Louisville EastResponded 1 week ago

We are honored to have been your home away from home on your recent trip. We are a popular choice for families because of all our free amenities. I'm glad to hear you took advantage of the famous breakfast and indoor pool. We hope to...More

Reviewed 2 weeks ago

We stayed one night with 3 kids and it was wonderful! The free evening snacks were wonderful as were the drinks. The pool was clean though a little cold. We had the dinner at the restaurant and it was good but the quality could have...More

Review collected in partnership with Embassy Suites Hotels
Thank Jennifer P
Response from Erin F, Director of Sales at Embassy Suites by Hilton Louisville EastResponded 2 weeks ago

We are so glad you enjoyed your stay with your family!

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$153 - US$341 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Louisville
#2 Family Hotel in Louisville
#3 Business Hotel in Louisville
#3 Romantic Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$153 - US$341 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Louisville
#2 Family Hotel in Louisville
#3 Business Hotel in Louisville
#3 Romantic Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (56)
Room & Suite (162)
Dining (30)
Pool & Beach (17)
Amenities (53)
Business Centre & Event Rooms (10)
Family and Play Areas (2)
Questions & Answers
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mwoodall
10 October 2017|
AnswerShow all 3 answers
Response from Jenee O | Reviewed this property |
Yes I do believe so!
0
Votes
dogloverinwv
27 June 2017|
AnswerShow all 3 answers
Response from Linda H | Reviewed this property |
Not sure on an outside area for your own barbecue...you need to call the hotel on this one. All of the rooms are the same, we normally stay away from the elevators, quieter. No valet parking, parking is very close to the... More
2
Votes
Wolfdjdr
27 May 2017|
AnswerShow all 2 answers
Response from | Reviewed this property |
The drive to the Slugger Museum wasn't too bad. I only went to the Slugger Museum while visiting and it was about 20 minutes away. I pulled directions from the hotel to Churchill downs and it was about the same distance.
2
Votes
Room Tips
"We were on the 4th floor in the corner and liked that location. Quiet but you didn't feel tucked away or..."
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"Don't ever accept a room by the elevators or the ice machines/vending machines."
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"Go with higher floor. Atrium area very loud."
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"I like the corner rooms - quiet and spacious."
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