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Hilton Garden Inn Louisville Airport

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Hilton Garden Inn Louisville Airport
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723 Reviews from our TripAdvisor Community

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Showing 718: English reviews
Texas
Level Contributor
116 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 3 days ago NEW via mobile

This is the third time my business associates and I have stayed at this hotel prior to our flights home. Always friendly and professional. The bar area is a nice place to eat and the patio is relaxing with it's flowers. This is my go-to hotel in Louisville!

Helpful?
Thank TXLATraveler
Dearborn Hgts, United States
1 review
Reviewed 4 days ago NEW

Excellent staff and accommodations. The staff helped us find a restaurant that would be open on Thanksgiving. I also picked up a screw in my tire and they help locate a place where we could get it fixed. Highly recommend!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank T9698KRjuliek
Elizabethtown, United States
1 review
Reviewed 4 days ago NEW

We thoroughly enjoyed our stay all the way down to the maid service! Big open areas, nice manicured landscape and décor in lobby....Everything was 100%. We will definitely be back again and again! Love the conveniences of everything around us.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 421glendan
dayton
1 review
Reviewed 4 days ago NEW

Love the Hilton Garden Inn, always superb customer service, high quality food, great rooms, clean, quiet, well kept. Staff is friendly and professional. Location is excellent for sight seeing, shopping, food and fun.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank S2865HVsandras
FOUNTAIN, United States
1 review
Reviewed 4 days ago NEW

The staff were friendly and helpful. The hotel is clean and well kept up. I enjoyed having Cracker Barrel and other restaurants within walking distance. I loved that their shuttle took me to and from Churchill Downs as well as the airport. I highly recommend this hotel and I will be staying there when my horses run at Churchill Downs... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 520joyces
Carbondale, Kansas
1 review
Reviewed 5 days ago NEW

Take advantage of the free shuttle service to Churchill Downs and save yourself the parking fees. Hotel bar is the bomb...great bartenders and snacks! Pool/ Hot Tub area nice and plenty of towels. Check in/out fast and easy!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank jillg489
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear jillg489, Thank you for your kind words. We are always striving to exceed our guest's expectations and it sounds like we were closed to that goal with your stay. We hope you will continue to consider staying with the Hilton Garden Inn Louisville Airport for your next trip to the Louisville Area. Brian Hayden Sales Manager Hilton Garden Inn... More 

Madisonville, Kentucky
1 review
Reviewed 5 days ago NEW

One of the worst nights at a hotel ever Partying all night the heater rattled morning desk rep she did not seem to care at all.i will never stay there again an will tell everyone I know not to as well!!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Softball42
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Softball42, Please contact me as soon as possible. I would like to know when you stayed and additional details of this stay. I can assure you that this is not our standard stay and that we want to try our best to make this experience right to the best of our ability. Brian Hayden Sales Manager Hilton Garden Inn... More 

Tustin, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

I had a business trip to Louisville and chose to stay at the Hilton Garden Inn. They were extremely friendly, courteous, and very professional. I am looking forward to my next trip to Louisville and staying at the Hilton Garden Inn. This hotel has great quality for an affordable price.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Donna S
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Donna S, Thank you for your kind review. We are striving to exceed the expectations of every guest that stay with us. I hope we have done this for you and will continue to do so during your next stay at The Hilton Garden Inn Louisville Airport. Brian Hayden Sales Manager Hilton Garden Inn Louisville Airport More 

Seattle WA
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 1 week ago

This is an outstanding location and the staff is extremely pleasant and helpful. They have a shuttle that will take you to the fair grounds which is helpful late at night. However the hotel is worn and in need of a renovation - however it was clean. The towels were old and thin also should be replaced. But again great... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank RevenueManager78
Brian H, Sales manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear RevenueManager78, Thank you for your kind review. We are so glad you stayed with us. Please note that we are going to start our renovation some time after the start of the year. We hope you will keep us in mind the next time you are traveling to the Louisville Area. Brian Hayden Sales Manager Hilton Garden Inn Louisville... More 

Sacramento
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Was in town for the North American and had a good stay. Room very comfortable and quiet. Good food and there is a good bar tender on the weekends. I stay there every year for the North American and always enjoy my stay.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Hugh1959
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Hugh1959, Thank you for taking the time to review our property. We are pleased to hear that you experience exceeded your expectations. The attempt to exceed our guest's expectations is every employees goal every day at the Hilton Garden Inn Louisville Airport. We hope you experienced "You Can Count of Me" service. Please consider us the next time you... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Great American Grill
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Louisville Airport

Address: 2735 Crittenden Dr, Louisville, KY 40209-1113
Region: United States > Kentucky > Louisville > Fairgrounds , South Side
Price Range: $136 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Louisville Airport 3*
Number of rooms: 210
Reservation Options:
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Also Known As:
Hilton Garden Inn Louisville Airport Hotel Louisville
Hilton Louisville
Louisville Hilton
Hotel Style:
#3 Green Hotel in Louisville
#7 Family Hotel in Louisville
#11 Romantic Hotel in Louisville
#18 Business Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Louisville Airport staff and other travellers.
8 questions
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Massapequa N.Y.
over a year ago
franklin,ky

See all questions (8)

Questions? Get answers from Hilton Garden Inn Louisville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms have a great view...we had a suite which was very nice & roomy”
 of 5 bubbles KathyR902, 27 Oct 2016 | Read review
“Try not to get a room right next to elevator, other than that it is good!”
 of 5 bubbles Amyemmence, 18 Oct 2016 | Read review
“all the rooms would be the same”
 of 5 bubbles ALH442, 17 Oct 2016 | Read review
“Stay on a floor above 2 to avoid noise coming from the lobby/street.”
 of 5 bubbles 919edwinaj, 10 Oct 2016 | Read review
“Ask for a room away from the elevators if you are a light sleeper”
 of 5 bubbles Paradise_Farms, 1 Aug 2016 | Read review
5 of 5
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