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Four Points by Sheraton Louisville Airport

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Four Points by Sheraton Louisville Airport
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219 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Louisville Airport
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Showing 217: English reviews
Reviewed 9 September 2016 via mobile

This is a great hotel. Comfortable beds, great staff and a good location. Also has a lounge and bar in the lobby which was convenient. Pool and very nice workout facility on property. Very secure and well kept property.

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Helpful?
Thank jennierennick
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Jennierennick, We would like to thank you for your comments! We enjoyed having you stay with us and look forward to seeing you again, soon!

Anderson
Reviewed 8 September 2016

Check in was fast and easy. Seems like many hotels we have stayed in were probably great when new and needing updates, this hotel needs updated. I loved the bed and pillows though! I actually slept better in this hotel than the other 4 hotels/condos we stay in, including Missouri which was part of our vacation.

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Helpful?
Thank cokiejo
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Cokiejo, Thank you for taking the time to share your experience with us. We really enjoyed having you. I am so happy to know you enjoyed our signature Four Points bed! There is nothing better than a great night's sleep. We can't wait to see you again, very soon.

Toronto, Canada
Reviewed 30 August 2016

We stayed here for 5 days while attending the horse show at Kentucky State Fair. The rooms were large and clean. Great blackout and filter blinds for sleeping which was fantastic because the beds were soooo comfortable. My daughter kept raving about the pillows!! It is located by one of the fair gates but also very close to the university...

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Helpful?
Thank Torontotraveller7575
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Torontotraveller, We appreciate you taking the time to share your experience with us. I am so glad your daughter enjoyed our great pillows and the signature Four Points bed! We can't wait to see you again next year, for the Kentucky State Fair!

Alpharetta, Georgia
Reviewed 17 August 2016 via mobile

Convenient to the airport with a free shuttle that is available when you need it Rooms are comfortable but they need to improve the outlet situation for business travelers. Also the wifi seems a bit slow All the employees are friendly and helpful

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Helpful?
Thank costatlanta
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Thank you for your comments regarding your recent stay. I am very happy to hear our team took great care of you. I appreciate your feedback regarding outlets and the WiFi. We are in the process of upgrading our WiFi, which will be complete in the next couple of weeks. We will also be upgrading our tabletop units in each...

Reviewed 25 July 2016 via mobile

Unfortunately our room was extremely dirty. After arriving in the evening and the fam being tired, I decided to give them another day just to see if it would be swept up and the bathroom cleaned better the next day, but we should have packed up or kids and switched hotels. There was hair all over the bathroom, including a...

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Helpful?
1Thank Amy W
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Amy, Thank you for taking the time to share your experience. I would like the opportunity to speak with you directly. Please contact me at the hotel at 502.753.5555 Thanks,

Edison, New Jersey
Reviewed 20 July 2016 via mobile

Good service room was clean close to the airport and the interstate for travel comfortable beds about 15 minutes drive from downtown restaurant served bourbon ale which is very good also good breakfasts good size pool and offers an airport shuttle

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Helpful?
Thank golfnut51
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Golfnut, Thanks for sharing your feedback! We are thrilled you enjoyed our signature Four Points beds. Our restaurant is very convenient and serves local cuisine, local beer, and has an extensive bourbon collection. We look forward to sharing a Bourbon Barrel Ale with you again soon!

Denver, Colorado
Reviewed 17 July 2016

This place was closer to Good than Very Good but I gave them the benefit of the doubt. I stayed here one night and overall was satisfied with everything. The mattress was a bit firmer than I like. There was a large mini-fridge and a microwave which I always like, although the microwave was just sitting on top of the...

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Helpful?
Thank globetraipser
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Thank you for taking the time to share your experience! We are thrilled you enjoyed our large fitness center and our restaurant and bar. We look forward to seeing you again!

Naperville,Illinois
Reviewed 5 July 2016 via mobile

We had a suite with a sofa bed- no glasses in the bathroom, 1 coffee cup, sink that didn't drain well and really no refrigerator??? Bed was ok, pillows weren't and I will not be back. Although they do have s bar but the bartender wanted to leave around 11:00, can you believe this!

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Helpful?
Thank Mark S
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Mark, Thank you for taking the time to share your experience with us. I am terribly sorry you did not like the choice of feather or foam pillows on our signature Four Points bed. To ensure the sanitation of each room, Four Points brand does not have glasses in the bathroom, only the disposable drinking cups on the credenza. I...

Independence, Kentucky
Reviewed 29 June 2016 via mobile

After a long day of parent u of l orientation, can't even say thank you enough for the excellent service. Check in and was simple and they offered me a beverage in the bar when I checked in..I must have looked whipped. I was upgraded to a suite for free (MONDAY NIGHT) and slept like a baby. Five minutes from...

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1Thank kimiscool2
Greeneville, Tennessee
Reviewed 28 June 2016

We were traveling for the Skills USA National Conference and chose this hotel. My room had a very comfortable bed. The hotel was within walking distance to the conference center and to a few local restaurants.

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Helpful?
Thank dunntraveling2013
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Thank you for sharing your feedback with us! We are thrilled that you had a great stay and enjoyed our signature Four Points bed! We can't wait to see you again soon.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Derby City Delights. Whether you’re here for business, pleasure, or both, the Four Points by Sheraton Louisville Airport offers a perfect location for exploring the city. Our free airport shuttle will take you to and from Louisville International Airport (SDF), which is about five minutes away. The Kentucky Exposition Center is across the street, and we’re also close to Churchill Downs, the University of Louisville’s sports venues, and downtown’s many attractions.Service with Style. Everything you need or want is here, including a fitness center, pool, spa, business center, and helpful staff to guide you around the hotel and city. Enjoy classic American dishes and drinks at our restaurant and lounge. Our two state-of-the-art function rooms are ready to stage memorable meetings and events.Home away from Home. Our 117 spacious guest rooms are designed to help you relax when you’re on the road. Get a good night’s sleep on a plush Four Points by Sheraton Four Comfort Bed. For your convenience, each room features a refrigerator, microwave, and free extras like wireless High Speed Internet Access and bottled water. ... more   less 

Additional Information about Four Points by Sheraton Louisville Airport

Address: 2850 Crittenden Dr, Louisville, KY 40209-1116 (Formerly Country Inn & Suites By Carlson, Louisville Airport North)
Region: United States > Kentucky > Louisville > Fairgrounds , South Side
Price Range: $140 - $433 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Louisville Airport 3*
Number of rooms: 117
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Also Known As:
Country Inn & Suites By Carlson, Louisville Airport North Hotel Louisville
Country Inn And Suites By Carlson, Louisville Airport North
Country Inn Louisville
Louisville Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Louisville Airport staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Louisville Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Face away from the landing pattering so towards the street vs towards the holiday inn”
fsview11, 1 Feb 2017 | Read review
“The back side, away from the street might be quieter”
CdnWineLover, 17 Dec 2016 | Read review
“good location, close to dinning and Churchill Downs”
wildcat13, 10 Nov 2016 | Read review
“Our room was located at the rear so perhaps that was why it was so quiet.”
Torontotraveller7575, 29 Aug 2016 | Read review
“I loved my room near the elevator.”
151arleneu, 14 Nov 2015 | Read review
5 of 5