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Louisville Marriott Downtown

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Traveller (149)
Room & Suite (231)
Storyboard
Overview
  • Excellent50%
  • Very good34%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
AMENITIES
Free Internet
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Additional information
Offers from Louisville Marriott Downtown
Special Offer: Member Rates
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Offers from Louisville Marriott Downtown
Special Offer: Member Rates
Hotel packages
Hotel deals
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Rooms
31 Jul1 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,126)
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1,119 results
Traveller rating
543
382
118
48
28
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543
382
118
48
28
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1 - 5 of 1,119 reviews
Reviewed 2 days ago

Was in Louisville for a work conference and stayed at the Louisville Marriott Downtown. Very nice hotel and the room was great. It is in a good location as it is only about a two block walk to 4th St. Experience and about a 15-20...More

Thank Daniel S
Reviewed 5 days ago

Definitely not the best Marriott that I have stayed at. Housekeeping was the big weak point. When I checked in, I was short soap and my tissue container was missing the box, along with the carpet in my closet being soaking wet. I found a...More

Review collected in partnership with this hotel
Thank Q9989AVthomasb
Response from Susan , Executive Assistant to General Manager at Louisville Marriott DowntownResponded 4 days ago

We appreciate you providing the details of your time with us and we truly apologize for the lack of service you experienced. This is unacceptable at any Marriott property. Your post has been shared with the Operations staff; I would welcome the opportunity to speak...More

Reviewed 5 days ago

I was here for a 4 day trade show and I never saw hotel staff work as hard as they did to please all the attendees -- from the front desk to catering everything was done with a smile and a hustle. I was very...More

Review collected in partnership with this hotel
Thank Daniel M
Response from Susan , Executive Assistant at Louisville Marriott DowntownResponded 4 days ago

Thank you Daniel M! We hope you will join us again the next time you are in the 'Ville'.

Reviewed 5 days ago

the pool was nasty and to be that big of hotel and there was only 2 washer and dryers and multiple residents from the Hyatt was told to come there and wash there stuff so, we was in town for basketball tournaments, and it was...More

Review collected in partnership with this hotel
Thank pazzion75
Response from Susan , Executive Assistant to General Manager at Louisville Marriott DowntownResponded 4 days ago

Dear pazzion75; We are truly sorry for any inconvenience caused during your stay. Your comments have been shared with the Operations Team. Thank you for taking the time to post your comments as we depend on our guests' feedback to improve our services.

Reviewed 1 week ago

Hotel service team lacked understanding of hotel policy. Promises made that were never delivered. Traveling w 2 teen athletes and 1 adult, given King room. Requested Rollaway thru Marriott 1-800 booking but no notation on our reservation of such request. Upon check no roll away...More

Review collected in partnership with this hotel
Thank Andrea W
Response from Susan , Executive Assistant to General Manager at Louisville Marriott DowntownResponded 4 days ago

Dear Ms. Andrea, Although we cannot guarantee room types the lack of communication and genuine care you experienced is not acceptable. Please accept our sincere apologies for the inconvenience and our service errors. Please contact me directly to discuss. We would welcome the opportunity to...More

View more reviews
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$198 - US$452 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Louisville
#7 Romantic Hotel in Louisville
#7 Business Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$198 - US$452 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Louisville
#7 Romantic Hotel in Louisville
#7 Business Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (149)
Room & Suite (231)
Dining (26)
Pool & Beach (21)
Amenities (21)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
nesi445
9 November 2016|
AnswerShow all 2 answers
Response from George G | Reviewed this property |
Nesi445 - not sure as well. Might give them a call directly to ask the question. I know there are a lot of therapy dogs in hotels now. have a good trip.
0
Votes
Game L
6 November 2016|
Answer
Response from Travis928 | Reviewed this property |
Call them
0
Votes
jackhouse8809
6 November 2016|
AnswerShow all 6 answers
Response from picky161 | Reviewed this property |
Yes, you can have a guest.
0
Votes
Room Tips
""River-view" is a stretch. My River View room featured mostly the roofs of nearby buildings. The..."
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"Don’t expect your room to be cleaned before 6pm"
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"Very Comfortable. Air conditioning worked wonderfully."
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"If you want a room with a view of the river, ask for a room with an odd number"
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