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Comfort Suites Airport

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Comfort Suites Airport
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92 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Buffalo, New York
Reviewed 11 September 2015

I stayed at the property for 3 nights during a vacation in Louisville, and it was a nice enough hotel. I didn't spend a lot of time there, though, going out in the morning and coming back in the evening right back in the room, but the room itself was good, clean and without any issues. The breakfast is also...

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Helpful?
Thank EvgeniiPan
Sharon B, Manager at Comfort Suites Airport, responded to this review

Thank you for the awesome review. We appreciate our guests feedback so that we can continue to provide excellant service. We hop to see you again soon. Sincerely, Management Comfort Suites Airport

La Crosse, Wisconsin
Reviewed 14 August 2015

I was in Louisville for a few days on business and myself and colleagues spent two nights at this Comfort Suites on Paramount Park Drive. The lady at the front desk was a bit abrupt when we were checking in and not very personable. Quite a turn-off after driving 10 plus hours from Wisconsin to this destination. A much friendlier...

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1Thank Guilder03
Sharon B, Manager at Comfort Suites Airport, responded to this review

Thank you for your comments, I do apologize for my front desk attitude, that is not our normal practice and we will be investigating to make sure it does not happen again. We hope to see you again and can guarantee you next time it will be apleasant smile to greet you at the door.

Jackson Center, Pennsylvania
Reviewed 14 July 2015

had I know this hotel required a copy of my I.D. I would have gone some where else. The manager explained people weren't paying saying they never stayed there so if he had a copy of your I.D. you would be sure to pay. I got the copy of my I.D. at checkout but who knows how many copies were...

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Thank nancycM4922FW
Sharon B, Manager at Comfort Suites Airport, responded to this review

I understand your concerns, but we did offer your id back upon check out and I can assure you no-one here would make extra copies. We have honest,loyal employees that have been here for several years. This is for your protection against fraud. Our Hotel is in process of being updated to the new Choice standards, we have had bathrooms...

Clarksville, Tennessee
Reviewed 24 June 2015

The room was slightly below average for a Comfort Suites. It appeared to be clean however the ac had to be kept on the highest setting in order to keep the room comfortable and that was only after I cleaned the a/c filters myself. My main concern was the fact that they made a copy of my drivers license, which...

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1Thank Lee37043
Reviewed 14 June 2015 via mobile

As a gold rewards member, the hotel is average for this chain. The outlet module on the nightstand is nice. This location is characterized by lack of attention to detail, mirrored in disengaged staff from reception to breakfast hostess. The shower had mold growth in top back about 12x12 in side and back top. It appears out of reach for...

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1Thank Shawn O
Sharon B, General Manager at Comfort Suites Airport, responded to this review

after investigating the issues brought up by you on your survey, we have not found any mold visible on the shower wall and neither in pictures. we are in process of changing the carpet in whole hotel. we really admire your attention to the detail of finding blue tape less than 1cmon the outlet cover behind the desk, which our...

Reviewed 18 May 2015 via mobile

Our room was in terrible condition. Bug in the bathroom, stains on the bed skirt, huge scrapes in the walls, damaged headboard, and many rips in the carpet. Would not recommend this hotel to anyone and we will not return. We were on the third floor.

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Thank Gjschultzfam
sharon k, Manager at Comfort Suites Airport, responded to this review

We appreciate you letting us know about your recent stay and are sorry to hear it was so unpleasant. We would like to get alittle more information such as room number, arrival date or confirmation number so that we can investigate, our system could not locate you by the last name on this review. The walls were just painted and...

Florida
Reviewed 21 April 2015

Enjoyed my stay at this hotel. The friendly and helpful receptionist, nicely appointed and clean rooms, and a choice of soft or firm pillows made for a comfortable place to sleep close to the airport. A plus was there were several restaurants within walking distance. The breakfast was okay. The draw that made me switch to this hotel was the...

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3Thank 2Celebrate
sharon k, Manager at Comfort Suites Airport, responded to this review

Thank you for the nice compliment. We are glad to hear you enjoyed the late check out time, and were able to take eadvantage of some of the nice restaurants such as Outback Sterakhouse, El Nopal Mexican, Shoneys. We hope to see again next time you are in Louisville, Ky.

Lexington, Kentucky
Reviewed 30 March 2015 via mobile

We stayed in room 118, it was a jacuzzi King Suite. I must say the hotel was very nice and quiet accept for when I was screaming and hollerin about the U.K. and Notre Dame game (lol). My fiance said you gonna get us put out..lol..oh well.. Oh but the room was great. The only thing that was horrible was...

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1Thank Dorian O
sharon k, Manager at Comfort Suites Airport, responded to this review

We thank you for your review. Our apologies for the breakfast, as far as it being horrible we have Choice standards to go by and we serve more than what is required by those standards.. We have a new girl for the weekends so if was a weekend stay please understand she is still learning as far s being understocked....

Reviewed 24 February 2015

We went to the airport and expo hotel first and they were full and were referred to the Roadway Inn two exits away. This Comfort Inn was before the Roadway Inn so we stopped and they had a standard room, not a suite, available for about half the price of the first hotel. I can see why. This may be...

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1Thank F3145SRrichardp
Hollywood, Florida
Reviewed 12 February 2015

I try my best when traveling to book Suites, having separate living area for guest apart from the bedroom is wonderful. I do this because I tend to stay up later than my husband and don't wish to keep him up. That and the hot breakfast were the reason I picked this place. I wish I had looked at the...

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1Thank ARTAMIST09

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
All suite property 81 rooms. Full hot deluxe breakfast from 6-9am.Indoor heated pool, fitness center, business center, on-site laundry, complimentary airport shuttle, bus parking, indoor corridors. All suites include twin sleeper sofa, microwave and refrigerator. Newly updated fitness center and Marketplace in lobby. ... more   less 

Additional Information about Comfort Suites Airport

Address: 6535 Paramount Park Drive, Louisville, KY 40213
Region: United States > Kentucky > Louisville > Okolona , South Side
Price Range: $164 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Number of rooms: 81
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Also Known As:
Comfort Suites Airport Hotel Louisville
Comfort Suites Louisville
Louisville Comfort Suites
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Questions & Answers

Questions? Get answers from Comfort Suites Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the east side are quieter”
 of 5 bubbles mistevens, 29 Jan 2017 | Read review
“It is near airport, so a room at the back is quieter.”
 of 5 bubbles lmarshall, 26 Jun 2016 | Read review
“We were on first floor near the exit and other than early morning airplane noise it was a peaceful room”
 of 5 bubbles bwatkins1, 21 Apr 2016 | Read review
“Rooms in the back may be quieter and not hear highway traffic.”
 of 5 bubbles sofa529, 22 Oct 2015 | Read review
“pick another hotel”
 of 5 bubbles nancycM4922FW, 13 Jul 2015 | Read review
5 of 5