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Residence Inn Louisville Downtown

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Residence Inn Louisville Downtown
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231 Reviews from our TripAdvisor Community

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Showing 230: English reviews
Cincinnati, Ohio
Reviewed yesterday NEW

There is a $100 fee for having a pet; not a deposit, but a non-refundable fee. That's not very pet friendly. There is no place to take your dog out to use the restroom unless you walk a block away. While the city is seemingly safe, if you are a female walking at dark, it would cause some concern. That's...

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Helpful?
Thank Josh D
Westerly, Rhode Island
Reviewed 1 week ago

I have stayed at the Residence Inn a number of times over the past few years. The rooms are spacious, clean, and comfortable. The staff is absolutely outstanding. Everyone is helpful and friendly. As long as I have a need for a hotel in Louisville, it will always be The Residence Inn. Thank you so much for your hospitality.

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Helpful?
Thank madamjasmine
Reviewed 2 weeks ago

I really love this place, very close to the main amenities, restaurants, highway, business area, I stayed in the cabin room, WOW, refrigerator, electric counter top, dishwasher, granite top counter, ice maker, kitchen pots, silverware, etc. Specially during the evening a very friendly front desk personal. Very affordable place, of course parking is not free, you pay $16.00 per day....

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Helpful?
Thank Javier C
Boone, North Carolina
Reviewed 2 weeks ago

Stopped over in Louisville to break our trip in half and stayed at this property. We never have had a bad experience at a Residence Inn and this one was no exception. Nice size room with full kitchen and a real refrigerator. Only problem was with the heating system in the room ... had to use the AC to get...

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Thank rugbyref1979
Reviewed 12 December 2016 via mobile

Stopped in for an overnight. Hotel was clean and parking was free in garage next door with easy access to hotel. Kids swam and enjoyed pool. Our room had pull out couch and queen bed. Pull out was not comfortable . Room had full size refrigerator stove dishwasher microwave and coffee pot. Nice breakfast included . Overall very clean and...

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Helpful?
Thank SLtravels123
Adam M, General Manager at Residence Inn Louisville Downtown, responded to this review

Thank you so much for your glowing review of our property. 'Clean and friendly' is our mission statement around here, so happy we could deliver on that! We sure hope to see you again soon.

Reviewed 11 December 2016 via mobile

We came here while on The Bourbon Trail and have been very satisfied. Aaron, one of the front desk staff was super helpful and friendly. The room is clean, nice, and everything we expected. Only issue is the toilet doesn't want to flush, but my boyfriend fixed it so we wouldn't have to call maintenance. This is a great hotel...

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Thank TABETHA D
Reviewed 21 November 2016 via mobile

Lots of construction noise. Lots of traffic noise. Too noisy for me. Breakfast was less than stellar. Mystery meat, no signs telling you what the food was. Disappointing as I usually love Residence Inn.

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Helpful?
Thank Donna S
David G, Front Office Manager at Residence Inn Louisville Downtown, responded to this review

Donna, Thanks for staying with us at Residence Inn Louisville Downtown. I apologize concerning the noise and the breakfast. We'd love for you to come back and give us another opportunity impress you!

Reviewed 26 October 2016

The location of the hotel was a turn off for me. Doesn't look like a great part of town. View from the third floor room was awful. Room was clean, staff was nice, desk was very helpful. Free parking in the ramp next door. Just an ok hotel.

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Thank 007scallywag S
Adam M, General Manager at Residence Inn Louisville Downtown, responded to this review

00scallywag S Thank you for your feedback on our property. I am so glad you found our staff and facility to up to your standards. I only wish you had left with a better impression of our city. We are located in a very safe area within walking distance to all major downtown attractions. Please come visit us again the...

Indianapolis
Reviewed 17 October 2016

I am in the doghouse with my wife for choosing this hotel. It was rated higher than the Hyatt Regency, where I have stayed before. I have no idea why. The lobby and main floor facilities were very unimpressive and cramped - it felt like a micro hotel at checkin. The breakfast room was undersized and we had to literally...

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Helpful?
Thank Thomas B
Adam M, General Manager at Residence Inn Louisville Downtown, responded to this review

Thomas I am so sorry you were disappointed in our property. We try our very best, as our other Trip Advisor reviews show, to ensure all of our guests are satisfied. Our team should have provided you an alternate dining location because of the volume of guests in our lobby. We hope you'll give us another shot the next time...

Norman, Oklahoma
Reviewed 14 October 2016

Friendly staff, good food in morning and evening, good location, clean rooms, great parking. I would definitely stay again. The gentleman at the front desk was very helpful when I checked in and even looked up my Marriot Rewards number to get me credit.

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Helpful?
Thank thesiebers

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The newly-renovated Residence Inn Louisville Downtown offers easy access to all the city has to offer - excellent shopping, the Louisville Slugger Museum, and Churchill Downs. Guest rooms feature luxurious bedding, free WiFi, plenty of workspace, and full kitchens with stainless steel appliances and granite countertops. Our pet-friendly property also offers complimentary hot breakfast and an evening manager's reception, as well as an indoor pool, whirlpool, and fitness room. ... more   less 

Additional Information about Residence Inn Louisville Downtown

Address: 333 E Market St, Louisville, KY 40202
Region: United States > Kentucky > Louisville
Price Range: $194 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Louisville Downtown 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Residence Inn Louisville Downtown Hotel Louisville
Louisville Residence Inn
Hotel Style:
#14 Romantic Hotel in Louisville
#20 Family Hotel in Louisville
#33 Business Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Louisville Downtown staff and other travellers.
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Questions? Get answers from Residence Inn Louisville Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms by the street side are the best!”
 of 5 bubbles R8310ILjavierc, 2 Jan 2017 | Read review
“Pay the extra for the suite.”
 of 5 bubbles rugbyref1979, 31 Dec 2016 | Read review
“A top floor room would be best.”
 of 5 bubbles 007scallywags, 25 Oct 2016 | Read review
“I liked the street view.”
 of 5 bubbles Kaye333, 21 Aug 2016 | Read review
“Try getting a room up front by the street. It's a very nice view at night.”
 of 5 bubbles doncoldwater, 13 Jul 2016 | Read review
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