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21c Museum Hotel Louisville

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21c Museum Hotel Louisville
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965 Reviews from our TripAdvisor Community

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Showing 956: English reviews
New York City, New York
Reviewed 5 days ago NEW

Took a spontaneous trip to Louisville with my wife and stayed here for a night and we really enjoyed it quite a bit. It was our first trip with our 8 month old Corgi and she did so well, we really got to relax without any worries. Yes, the hotel is pet friendly, but there is a $100 non-refundable pet-fee...

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Helpful?
Thank pvtchockyii
Rachel M, Front Office Manager at 21c Museum Hotel Louisville, responded to this review

The penguins love to run around with all furry friends, pvtchockyii! It definitely helps to make all trips more enjoyable knowing that they will be right by your side every step of the way :) Thank you for your review. We hope to see you and the fur baby again soon. -Rachel

Columbus, Ohio
Reviewed 6 days ago NEW

I stayed here in July and September - both were great experiences! Convenient valet, knowledgeable front desk, hospitable bartenders and friendly housekeeping staff all make the stay great - and the galleries are always interesting. One critique: this property is the first of this boutique brand and, at 10 years old, the rooms are in need of a few renovations....

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Helpful?
Thank BartCMH
Rachel M, Front Office Manager at 21c Museum Hotel Louisville, responded to this review

I'm so happy to see you enjoyed the adventures of the traveling penguins during your stay! They are a fun bunch. We have a few things rolling out this year to keep us fresh and fun, so be sure to visit again soon, BartCMH. We will see you when you return! -Rachel

Louisville, Kentucky
Reviewed 1 week ago NEW

New Year's Eve offered the perfect excuse for me to spend the night at one of the most talked-about hotels in the city where I live: 21c Museum Hotel. And it certainly lived up to the hype. The was an honest, for-real gallery on the first floor full of contemporary art that we enjoyed on our way to dinner at...

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Helpful?
Thank jimhopkins
Rachel M, Front Office Manager at 21c Museum Hotel Louisville, responded to this review

We love when the locals come to play, jimhopkins! And from what I remember it was a perfect night for the balcony. The weather was awesome for the New Year which I hope made up for the TV being a little quirky. Y2k coming late? Regardless, we hope to see you again soon, especially just to visit the museum space!...

Toronto, Ontario
Reviewed 1 week ago

The onsite museum sets this property apart. Impressive. Enjoyed taking it in with a cocktail. Great rooms, thoughtfully appointed. Staff experience was mixed. Louisville itself is an incredible destination. Highly recommend Bourbons Bistro on Frankfort Ave. Atlantic No.5 offers terrific "homemade" breakfast/lunch options and is only a block away from the hotel.

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Helpful?
Thank CPRYYZ
Rachel M, Front Office Manager at 21c Museum Hotel Louisville, responded to this review

And don't forget our in house restaurant- Proof on Main! The cocktails are a delight and can only add to the impressiveness of our museum space. Hope to see you again soon in Louisville as it becomes more and more of a travel destination. -Rachel

New York City, New York
Reviewed 1 week ago

Weekend trip to Urban Bourbon Trail and wanted a central hotel for tastings. Beautifully appointed with various art installations throughout the lobby and downstairs areas. Rooms are modern and simply designed.

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Helpful?
Thank Francene C
Floyds Knobs, Indiana
Reviewed 3 weeks ago

We have stayed at 21C two times now and already look forward to returning again. The staff was friendly, the room fabulous and the food sumptuous. I feel so indulgent when we stay here! Make sure to take the time to see the art exhibits, always interesting, thought provoking and/or fun!

Review collected in partnership with this hotel
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Helpful?
Thank ccbccb3
Randall W, General Manager at 21c Museum Hotel Louisville, responded to this review

Dear ccbccb3, Thank you so much for sharing your 21c experience! Our art exhibits are truly interesting and thought provoking. This in concert with our guest room, dining experience, and teammates is what separates us from the pack. We'll be here to welcome you when you're ready for your third stay!

Atlanta, GA
Reviewed 3 weeks ago

We've stayed in numerous hotels but this is certainly the first that has it's own art museum. The rooms are nicely appointed, with decent space a a good bathroom. Service was good, check in was easy and staff was helpful. The museum is large enough to dedicate some time for viewing and the hotel bar is a happening place. I...

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Helpful?
Thank wander1
Rachel M, Front Office Manager at 21c Museum Hotel Louisville, responded to this review

Looks like we will be seeing you again soon then hopefully, wander1! The black light in the bathrooms is definitely a treat and one that I've thought about adding to my own space :) I'm happy to see you were able to experience all that 21c is; hotel, museum, and restaurant! -Rachel

Nashville
Reviewed 3 weeks ago

Modern, fun hotel with employees that are genuine and accommodating. Bright, clean rooms. Friendly staff. Unique museum as part of hotel. Great Location in Louisville. I cannot wait to stay there another time.

Review collected in partnership with this hotel
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Thank lawrencef2017
Rachel M, Front Office Manager at 21c Museum Hotel Louisville, responded to this review

And we can not wait for you to stay again, lawrencef2017! Looks like the penguins were able to make your stay a great one :) -Rachel

Louisville, Kentucky
Reviewed 3 weeks ago

Very nice accommodations, I only wish the valet was included for all hotel guests not just premium package guests. Had to park a good distance away and walk to the hotel in the cold. Otherwise it was great.

Review collected in partnership with this hotel
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Helpful?
Thank Cgk352
Rachel M, Front Office Manager at 21c Museum Hotel Louisville, responded to this review

Thank you for staying with us Cgk352! Many apologies for having to brave the cold on your walk in but I hope that you were greeted with a warm welcome. The penguins hope to see you again soon! -Rachel

Prospect
Reviewed 3 weeks ago

the room was nice but pricy for staying one floor above Proof. our room was on main street just above dinning and bar. the date was the 29 of December and the hotel did not feel full. the dinning options were not to our liking so we ended up eating off site. overall the experience was average.

Review collected in partnership with this hotel
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Helpful?
Thank Y771MUchrisl
Randall W, General Manager at 21c Museum Hotel Louisville, responded to this review

Dear Y771MUchrisl, Thank you so much for taking the time to review our hotel. Please accept my sincere apologies for the location of you room as well as our dining options. Do you have plans to visit our area again? I'd like to make myself personally available to ensure your next 21c experience is a proper one.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
21C Museum Hotel Louisville is more than just a place to spend the night - it's a 91-room boutique hotel, contemporary art museum, award-winning restaurant and cultural civic center nestled in the heart of Museum Row in historic downtown Louisville. With over 5000 square feet of art-filled meeting and event space, 21c guests enjoy authentic Southern hospitality and accessible luxury while exploring the work of contemporary artists in America's only museum dedicated solely to art of the 21st Century. Whether you are visiting Bourbon Country, spending a day at Churchill Downs, or hosting a lavish Southern wedding, 21c is a modern epicenter for culture, activity and artistic expression. Applauded by Travel & Leisure Magazine as "one of the most ambitious unions of art and hospitality ever undertaken," and hailed by The New York Times as "an innovative concept with strong execution and prompt and enthusiastic service," come meet the infamous Red Penguins and discover how 21c Museum Hotel Louisville is redefining the art of hospitality. ... more   less 

Additional Information about 21c Museum Hotel Louisville

Address: 700 West Main Street, Louisville, KY 40202
Region: United States > Kentucky > Louisville
Price Range: $324 - $512 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — 21c Museum Hotel Louisville 4.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
21c Museum Louisville
Hotel 21c Museum
Hotel Style:
#1 Romantic Hotel in Louisville
#3 Luxury Hotel in Louisville
#5 Business Hotel in Louisville
#6 Family Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from 21c Museum Hotel Louisville staff and other travellers.
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Toronto, Canada
2 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The balcony was well worth the premium we paid for the room.”
 of 5 bubbles jimhopkins, 17 Jan 2017 | Read review
“I would choose a higher floor for less noise away from elevator.”
 of 5 bubbles FranceneC_13, 13 Jan 2017 | Read review
“The hotel has an active bar and is on Main St, so upper floors are quieter”
 of 5 bubbles wander1, 2 Jan 2017 | Read review
“Upper floors and interior room”
 of 5 bubbles Kara77005, 27 Dec 2016 | Read review
“Rooms nearer the top floors are quieter.”
 of 5 bubbles R1536DRcharlesd, 27 Nov 2016 | Read review
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