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21c Museum Hotel Louisville

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21c Museum Hotel Louisville
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1,034 Reviews from our TripAdvisor Community

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There are newer reviews for 21c Museum Hotel Louisville
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Showing 1,024: English reviews
Washington DC, District of Columbia
Reviewed 14 March 2014

We didn't stay in a room- I can only imagine what those are like. But the collection downstairs is a worthwhile destination even if you are just passing through. Featuring a broad sampling of contemporary media ranging from straight photography to outdoor installations, you never feel crowded. Take it in and be enriched. Go in at the bar, and walk...

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Helpful?
Thank FatNickelJazz
Laura S, Manager at 21c Museum Hotel Louisville, responded to this review

Hello FatNickelJazz, Thank you for visiting 21c Museum. I am glad to hear that your enjoyed the gallery spaces and the current exhibitions. Please check back soon as the art will be changing for Spring!

New Jersery
Reviewed 9 March 2014

We arrived here in the middle of a snow/sleet storm last week. All things in the area were shutting down or shut down. Which was really disappointing, because it seems like a pretty area close to the water. I have never been to Louisville before and because of all of the good reviews we were excited to see this place....

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Helpful?
1Thank MandyParle
Laura S, Manager at 21c Museum Hotel Louisville, responded to this review

Hi Mandy, Thank you for visiting Louisville to checkout 21c Museum Hotel. I'm glad that you enjoyed exploring the museum, and found your guestroom accommodations & amenities to be clean, comfortable and modern. We would love to see you and your family again soon!

Minneapolis, Minnesota
Reviewed 4 March 2014

We had a trip to Louisville and stayed at 21c. The collection in house was terrific- be sure to tour it all!, in house dining was very impressive. Valet staff was very helpful with parking. We would definitely return, great vibe and energy in total.

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Helpful?
1Thank RFPMPLS
Laura S, Manager at 21c Museum Hotel Louisville, responded to this review

Hi RFPMPLS, Thank you for sharing your thoughts about your experience at 21c. We are happy to hear that you had a good time touring the museum galleries and dining at Proof On Main. We are looking forward to seeing you again in the future.

Indianapolis, Indiana
Reviewed 25 February 2014

Stayed in the King Suite which photos online show a spacious room with art work. The description online also states room contains "original art". The room featured blue wallpaper with flies and no other art work. Blank walls and a bed with a brown, blank cork board. When the front desk manager was questioned, she stated that there should have...

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Helpful?
3Thank Globetrottingma
Gabe I, Director of Operations at 21c Museum Hotel Louisville, responded to this review

Globetrottingma, thank you for sharing your comments; I'm very sorry we failed to meet your expectations. I'm particularly disappointed as we have extensive preventative maintenance and strict inspection procedures in place to ensure all guests experience our property without the issues you described. Clearly, we missed the mark. I am using your invaluable feedback as an opportunity for immediate retraining...

Reviewed 17 February 2014

My husband and I took a quick 36-hour getaway to Louisville this weekend and stayed at the 21c Museum Hotel. First, the pros: it has an excellent restaurant and bar (Proof on Main) - we enjoyed great cocktails and an enjoyable breakfast; the art museum within the hotel is truly impressive and worth a visit even if you aren't staying...

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Helpful?
2Thank KatieGARDNR
Gabe I, Director of Operations at 21c Museum Hotel Louisville, responded to this review

Hi Katie, thank you for sharing your invaluable feedback. I'm delighted you enjoyed the carefully curated exhibition of contemporary art, creative cuisine at Proof on Main, and genuine Southern hospitality of our hotel staff. However, I'm disappointed that your room did not exceed your expectations. Asleep in the Cyclone, a site-specific sculptural installation by New York-based artists Jonah Freeman and...

Pittsburgh
Reviewed 15 February 2014 via mobile

Spent one night at the 21c on a long weekend with my husband. We were impressed from the time we checked in with an upgrade to a corner suite. The restaurant within the hotel serves simple fresh drinks and has a great wine list. The museum us open for 24 hours and has interesting modern art installations. Overall, an excellent...

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Helpful?
1Thank pittraveler08
Laura S, Manager at 21c Museum Hotel Louisville, responded to this review

Hello, Thank you for taking the time to share your thoughts about your stay at 21c. It seems that you were able to experience each aspect of our property from the guestroom accommodations to the museum galleries and Proof on Main. We are looking forward to seeing you again in the future.

New York
Reviewed 15 February 2014

My wife and I found ourselves having to spend the night in Louisville, Kentucky because of a business commitment. We were not looking forward to the prospect. This is not the kind of place we would normally visit by choice. No Four Seasons.. No Mandarin Oriental, we booked into 21C Museum Hotel blindly. It was listed as 'best' in Louisville,...

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Helpful?
Thank Rosenblumtv
Laura S, Manager at 21c Museum Hotel Louisville, responded to this review

Hi Rosenblumtv, Thank you for choosing to stay at 21c during your business trip to Louisville. We are glad to hear that you and your wife were pleasantly surprised and enjoyed your visit with us. We hope to see you in Louisville again whether it be for business or leisure!

Albuquerque, NM
Reviewed 12 February 2014

We loved the 21c! The art is wonderful, the bourbon offerings extraordinary, the service excellent and the rooms comfortable, stylish and luxe. Perfect downtown location, terrific restaurant and bar, worth every single penny.

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Helpful?
Thank VirginiaSwift
Laura S, Manager at 21c Museum Hotel Louisville, responded to this review

Hi Virginia, We are happy to hear that you enjoyed your visit to 21c and Proof on Main. We hope to see you again soon. Please checkout our sister properties in Cincinnati, Ohio and Bentonville, Arkansas if you get the chance--we think you'll like them, too!

Reviewed 8 February 2014 via mobile

I'm giving 2 stars for the cleanliness and goodlooking of the room. Mini bar in the room is outrageous expensive. They should have put prices in the minibar so people would know what they're dealing with. Also the room price was doubled because of the events going on in the area or Kentucky Center for the Performing Arts, thats one...

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Helpful?
Thank Tolirich
Gabe I, Director of Operaions at 21c Museum Hotel Louisville, responded to this review

Hi Tolirich, I'm happy you appreciated the cleanliness and design of your guestroom, but it's clear from your comments we failed to provide an outstanding experience. We strive to exceed your expectations and knock your socks off; I'm very sorry we missed the mark. We would love an opportunity to win you over should your travels take you near one...

Chicago, Illinois
Reviewed 7 February 2014 via mobile

This place blows me away with how fun and how cool it is. I have been there three times now to have dinner in there lovely restaurant and share a few cocktails with friends when I'm in town for the horse show. There is only one thing that bugs me is that the front desk workers sit down and don't...

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Helpful?
1Thank Rodger S
Laura S, Manager at 21c Museum Hotel Louisville, responded to this review

Hi Rodger, Thank you for dining at Proof on Main when your travels bring you to Louisville. We would love for you to experience 21c too when you're here for the horse show, and hope to see you then! We appreciate you sharing your feedback and look forward to seeing you soon.

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
21C Museum Hotel Louisville is more than just a place to spend the night - it's a 91-room boutique hotel, contemporary art museum, award-winning restaurant and cultural civic center nestled in the heart of Museum Row in historic downtown Louisville. With over 5000 square feet of art-filled meeting and event space, 21c guests enjoy authentic Southern hospitality and accessible luxury while exploring the work of contemporary artists in America's only museum dedicated solely to art of the 21st Century. Whether you are visiting Bourbon Country, spending a day at Churchill Downs, or hosting a lavish Southern wedding, 21c is a modern epicenter for culture, activity and artistic expression. Applauded by Travel & Leisure Magazine as "one of the most ambitious unions of art and hospitality ever undertaken," and hailed by The New York Times as "an innovative concept with strong execution and prompt and enthusiastic service," come meet the infamous Red Penguins and discover how 21c Museum Hotel Louisville is redefining the art of hospitality. ... more   less 

Additional Information about 21c Museum Hotel Louisville

Address: 700 W Main St, Louisville, KY 40202-2634
Region: United States > Kentucky > Louisville
Price Range: $338 - $548 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — 21c Museum Hotel Louisville 4.5*
Number of rooms: 91
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Also Known As:
21c Museum Louisville
Hotel 21c Museum
Hotel Style:
#1 Romantic Hotel in Louisville
#3 Luxury Hotel in Louisville
#5 Business Hotel in Louisville
#6 Family Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from 21c Museum Hotel Louisville staff and other travellers.
2 questions
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Windsor, Canada
5 months ago

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Questions? Get answers from 21c Museum Hotel Louisville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“add some extra time to check out the art exhibitions”
302jeffb, 18 Apr 2017 | Read review
“The best view is in the art filled lobby. Not too much to see out the window.”
  • Basin and toilet
  • The techno shower!
  • Big cushy bed!
  • Nice business like desk.
  • TV and dresser. The Louisville Slugger was from the museum.
  • Closet with an umbrella and very nice robe.
  • Mini-bar and your very own compact coffee maker.
JamesA546, 30 Mar 2017 | Read review
“The hallways are quiet and interesting art adorns area by elevators. Ask for a room with a view of the city or pier.”
delsiam2016, 28 Mar 2017 | Read review
“The balcony was well worth the premium we paid for the room.”
jimhopkins, 17 Jan 2017 | Read review
“I would choose a higher floor for less noise away from elevator.”
FranceneC_13, 13 Jan 2017 | Read review
5 of 5