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BEST WESTERN Louisville East

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428 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Louisville East
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Showing 426: English reviews
Grand Blanc
Reviewed 12 November 2016

This place is ok, but no frills. The breakfast was not that great , eggs were watery, sausage was burnt, and the danishes were stale. I will choose another place to stay the next time I go to louiville. The air/ heater unit made a terrible rattle all night, so no sleep here!!! Also the hot tub was broke down...

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Thank Lacreasha G
Reviewed 5 November 2016

I thought the room was nice and the breakfast was excellent the staff Hunter was very understanding and welcoming...he went out of his way to provide excellent service. The lady Janet i believe was her name was very unaccommodating and rude at time nit picked at us from the time we arrived due to not wanting to honor us a...

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Thank Tabitha S
Reviewed 3 November 2016 via mobile

This was a nice motel with good internet connection, tasty breakfast with protein options and comfy beds. It's what we expect when we arrived. The hours for breakfast were confused, as we were told the room closed at 10 but the cleaner was clearing up at 9:30.

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Thank deb W
Raleigh, North Carolina
Reviewed 1 November 2016

Away from the Downtown crowds but yet convenient to all the great Louisville attractions. We enjoyed our stay at this hotel. They provide a good breakfast every morning along with a hotel wi-fi link. Enjoy your Stay.

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Thank 123456topman
Porter, United States
Reviewed 24 October 2016

When places such as yours offers amenities such as a hot tub, fitness center I would think that who ever is in charge would see that they are in working condition. We had to find out by ourselves by taking a walk thru the facilities before we went to our room, we were told about the amenities but were not...

Review collected in partnership with Best Western
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Thank Eugene C
Zionsville, Indiana
Reviewed 22 October 2016

This hotel was not excellent, not terrible, just average. A bit of a damp smell throughout the hotel. Breakfast was good not great, pretty traditional fare. Room was a bit pricey for what you get, but overall it was fine. Was also disappointed about little details like the Kentucky State Flag being flown upside down.

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Thank Darren N
mt. orab
Reviewed 15 October 2016

Very nice place to stay! Customer service could definitely stand some serious training. Hotel was very clean and slept really nice. internet worked well as all other amenities. Thanks Best Western for a good place to relax as I travel our highways.

Review collected in partnership with Best Western
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Thank 975cecilt
Jordan, Minnesota
Reviewed 5 October 2016 via mobile

We actually didn't get to stay at the hotel. We had a family emergency and had to cancel our reservations but Timothy the manager was awesome at doing that for me at the last minutes and not giving us a huge fee. Just a special thank you to him for his consideration and help. Will definitely be staying there if...

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Thank Karen L
Lexington, KY, United Arab Emirates
Reviewed 26 September 2016

Was greeted very warmly at the front desk and provided a lot of good information about the hotel without having to ask. The hotel was very clean and fresh looking. The room and the bed were very comfortable. The water pressure in the shower was enough, but could have been higher. The breakfast room was comfortable and clean. The coffee...

Review collected in partnership with Best Western
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Thank Ronda S
Raleigh, North Carolina
Reviewed 23 September 2016 via mobile

The ratings for this property don't seem to square with the comments and I am glad I wasn't thrown off by them. This hotel is far on the east side of Louisville right off I-64 in a business park area but if you are driving that is fine. The property is well kept. We had a nicely laid out room...

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Thank CarolinaBecky

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Stay at this Louisville, Kentucky hotel featuring recently renovated guest rooms and enjoy a host of convenient amenities at a great value while traveling. The Best Western Louisville East is conveniently located with easy access to key attractions and business locations. Hotel guests will appreciate the variety of nearby dining and shopping options.Area Attractions:Churchill Downs – 12 m KY Fair / Expo – 10 mKentucky Derby Museum – 12 m 4th Street Live – 11 mLouisville Slugger Museum – 12m Skyview Park – 2 mCaesars Riverboat Casino – 25m Oxmoor Mall – 4 mTom Sawyer State Park – 7 m St. Matthews Mall – 4 m ... more   less 

Additional Information about BEST WESTERN Louisville East

Address: 9802 Bunsen Way, Louisville, KY 40299
Region: United States > Kentucky > Louisville > East Louisville
Price Range: $110 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Louisville East 2.5*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, HotelsforEveryone, Best Western and Priceline so you can book your BEST WESTERN Louisville East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Envoy Hotel Louisville
Best Western Envoy Inn And Suites
Best Western Louisville
Louisville Best Western
Hotel Style:
#36 Business Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Louisville East staff and other travellers.
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Questions? Get answers from BEST WESTERN Louisville East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The other guests at the hotel seemed to be contractors for local construction projects. They were very friendly but a little loud at night.”
 of 5 bubbles 204cassandraf, 22 Nov 2016 | Read review
“Upper floors with a King size bed”
 of 5 bubbles 123456topman, 1 Nov 2016 | Read review
“The East side sunrise has nothing blocking it. Nice.”
 of 5 bubbles Jeff40330, 6 Sep 2016 | Read review
“My room was near the ice machine and elevator on the third floor, and it was still quiet.”
 of 5 bubbles jrife88, 29 Jun 2016 | Read review
“Call before hand and request larger KING room, because the standard KING rooms are tiny.”
 of 5 bubbles 547cassieb, 27 Apr 2016 | Read review
5 of 5