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BEST WESTERN Louisville East

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BEST WESTERN Louisville East
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426 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Louisville East
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Showing 424: English reviews
Reviewed 14 July 2016 via mobile

The bed seemed hastily made and the sheets were dirty and had hair on them as well as little bits of dirt!!! The housekeeping of this place should fired along with their manager as the other reviews are also of the same complaints about the state of the beds. Disgusting. Where is the $100 you spend for a room going...

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Helpful?
Thank TheFoodTrip
Reviewed 10 July 2016

There was BLOOD all over the sheets of the bed that my children and I slept in. The manager on duty was more than accommodating by quickly taking care of our room charge but than was later told that he would loose his job if he did not charge us for the room. He gave us 50% off and I...

Review collected in partnership with Best Western
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Thank melwal4
Indianapolis, United States
Reviewed 9 July 2016

The location to Kentucky Kingdom is quite a distance. You need a smart phone to find your way around.. The receptionist was arguing with guest in the lobby. The door lock on one of my rooms did not work. You could only lock the from the inside. After find out they offer to swith rooms but they knew the lock...

Review collected in partnership with Best Western
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Thank Richard W
Reviewed 8 July 2016

The hotel seems to have gone a renovation but it looks only partially done. I had medical equipment in my room so asked for no housekeeping. When we returned for the day it was difficult to get towels, even though the day shift said there would be no problems getting whatever we needed. The evening desk clerk seemed very upset...

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Thank Janice C
TORONTO
Reviewed 2 July 2016

The day shift front desk staff was efficient, courteous, and friendly. The night shift front desk staff was good but not friendly. The breakfast and the assigned staff were great. The room was clean and spacious than the other Best Western hotels. The hotel lobby was amazing. The internet was really bad as it was down despite the good weather....

Review collected in partnership with Best Western
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Thank ALFREDO G
Colorado Springs, Colorado
Reviewed 29 June 2016

I stayed in this hotel for 10 nights in late June 2016. My experience was fantastic. The rooms were clean and the customer service was amazing. I spoke to the general manager about a small concern and it was addressed immediately and professionally. This is my hotel of choice in Louisville.

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Thank jrife88
clarksville, United States
Reviewed 29 June 2016

very clean hotel and friendly workers, had pool and work out equipment. The bed was not so good but had many pillows and warm blankets..the water pressure was awesome me and two others were able to take showers and use bathroom all the same hour with no issue.

Review collected in partnership with Best Western
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Thank Maria C
Mehlville
Reviewed 28 June 2016

The GPS directions to find this hotel are misleading as they have you turn the opposite direction you need to on Bunson. While the price is very reasonable, the location is difficult to get to. There are a great number of fast food and other restaurants in the neighborhood. Recommend Jason's Deli for salad bar.

Review collected in partnership with Best Western
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Thank Rick H
Unicoi, Tennessee
Reviewed 23 June 2016

Staff was friendly and room was comfortable. We liked the layout. The computer and refrigerator are was off in a cove. The woman at the desk at check in was very friendly and helpful to us. We will definitely stay here again.

Review collected in partnership with Best Western
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Thank route6
Reviewed 22 June 2016

Better customer service. I forgot my entire group of medicines in the room, spent all day long in the city and nobody called me to let me know about that. If they did, I could have returned after the end of the training I was receiving in that city. Called the very next day, spoke with Christ, gave him my...

Review collected in partnership with Best Western
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Thank Jorge D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Stay at this Louisville, Kentucky hotel featuring recently renovated guest rooms and enjoy a host of convenient amenities at a great value while traveling. The Best Western Louisville East is conveniently located with easy access to key attractions and business locations. Hotel guests will appreciate the variety of nearby dining and shopping options.Area Attractions:Churchill Downs – 12 m KY Fair / Expo – 10 mKentucky Derby Museum – 12 m 4th Street Live – 11 mLouisville Slugger Museum – 12m Skyview Park – 2 mCaesars Riverboat Casino – 25m Oxmoor Mall – 4 mTom Sawyer State Park – 7 m St. Matthews Mall – 4 m ... more   less 

Additional Information about BEST WESTERN Louisville East

Address: 9802 Bunsen Way, Louisville, KY 40299
Region: United States > Kentucky > Louisville > East Louisville
Price Range: $109 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Louisville East 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Best Western Envoy Hotel Louisville
Best Western Envoy Inn And Suites
Best Western Louisville
Louisville Best Western
Hotel Style:
#36 Business Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Louisville East staff and other travellers.
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Questions? Get answers from BEST WESTERN Louisville East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The other guests at the hotel seemed to be contractors for local construction projects. They were very friendly but a little loud at night.”
 of 5 bubbles 204cassandraf, 22 Nov 2016 | Read review
“Upper floors with a King size bed”
 of 5 bubbles 123456topman, 1 Nov 2016 | Read review
“The East side sunrise has nothing blocking it. Nice.”
 of 5 bubbles Jeff40330, 6 Sep 2016 | Read review
“My room was near the ice machine and elevator on the third floor, and it was still quiet.”
 of 5 bubbles jrife88, 29 Jun 2016 | Read review
“Call before hand and request larger KING room, because the standard KING rooms are tiny.”
 of 5 bubbles 547cassieb, 27 Apr 2016 | Read review
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