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BEST WESTERN Louisville East

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421 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Louisville East
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Showing 419: English reviews
Reviewed 7 June 2016

Staff was very friendly, went out of their way to see we had a pleasant stay. Stayed during a holiday So the Manager went out of his way to see our needs were met, I would definitely stay her again. This trip was for business but I plan to bring my family back to enjoy the sights.

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Helpful?
Thank 681chuckp
Freyung, Germany
Reviewed 2 June 2016

I was for one night in the BW Lousville East. The hotel itself is ok. When I arrived, the woman at the desk was unfriendly, no smile, no welcome. When I asked for the internet code answer was "it is written there". I felt, I am a burden... The room etc was good, but the bathroom was not clean -...

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Thank Uwe S
Reviewed 27 May 2016 via mobile

For $89/night our expectations weren't high, but fresh paint can only do so much to spruce up an older hotel room. Pluses: Room was clean and quiet and had a refrigerator and microwave. Staff was friendly and helpful. But the small king room was tight on space with the sink/vanity in the bedroom and the bed too close to the...

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Thank Etlimerick
Saint Louis, Missouri
Reviewed 27 May 2016

We booked this hotel based on reviews. Booked 2 rooms for a total of 6 people. 2 Queen Beds in each. Got there, as we were checking in, the lady checking us in was very kind. But a guy comes up behind her and demands to know how many people we have. I was honestly taken aback by his attitude....

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Thank melissar2112
Louisville, United States
Reviewed 24 May 2016

Rooms and hotel were very clean, breakfast was good, and staff were very pleasant, close to all the restaurants and stores. I would choose this hotel to stay again if i was to go back to Louisville Kentucky

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Thank Laura G
Noblesville, United States
Reviewed 24 May 2016

The hotel was a little further away from the convention, but the stay and the accommodations were perfect. There were 4 of us, we had 2 queens which was also perfect. We weren't in the room much due to the convention, but the bathroom was clean and very functional as well as the rest of the amenities. Breakfast was excellent...

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Thank Wendy L
Louisville, United States
Reviewed 24 May 2016

The Housekeeping staff is very honest, you must note any money left as a tip as such. The Hotel smelled like old cigar or wet dog. The rooms are small and the bathroom sink is in the room. The bathroom fan and A/C are very loud. Overall it is a bit pricey but clean.

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Thank Darryl D
sevierville
Reviewed 18 May 2016

clean and friendly needs a remodel but a good value. breakfast was not great but lady was nice. ice on 1st and 3rd floor only. they let us in the room early which was nice. no fridge in room. all in all decent

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Thank kenhorse
Raleigh, North Carolina
Reviewed 10 May 2016

This hotel was a good place to stay for our Derby trip. The location was easy to find and near plenty of dining selections. The room was comfortable and the staff was very friendly. This hotel offered everything we needed for our stay and we would definitely consider staying here again.

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Thank Debbie M
Reviewed 7 May 2016 via mobile

Nothing particularly special but it is clean and comfortable. We are here for the Derby and we did get a gift bag. Of note too is the fact that I was able to make a reservation here 1 week before the Derby and it is only 14 miles from Churchhill Downs.

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Thank Tjshade

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Stay at this Louisville, Kentucky hotel featuring recently renovated guest rooms and enjoy a host of convenient amenities at a great value while traveling. The Best Western Louisville East is conveniently located with easy access to key attractions and business locations. Hotel guests will appreciate the variety of nearby dining and shopping options.Area Attractions:Churchill Downs – 12 m KY Fair / Expo – 10 mKentucky Derby Museum – 12 m 4th Street Live – 11 mLouisville Slugger Museum – 12m Skyview Park – 2 mCaesars Riverboat Casino – 25m Oxmoor Mall – 4 mTom Sawyer State Park – 7 m St. Matthews Mall – 4 m ... more   less 

Additional Information about BEST WESTERN Louisville East

Address: 9802 Bunsen Way, Louisville, KY 40299-2548
Region: United States > Kentucky > Louisville > East Louisville
Price Range: $98 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Louisville East 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Best Western Envoy Inn And Suites
Best Western Envoy Hotel Louisville
Best Western Louisville
Louisville Best Western
Hotel Style:
#36 Business Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Louisville East staff and other travellers.
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Questions? Get answers from BEST WESTERN Louisville East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The other guests at the hotel seemed to be contractors for local construction projects. They were very friendly but a little loud at night.”
 of 5 bubbles 204cassandraf, 22 Nov 2016 | Read review
“Upper floors with a King size bed”
 of 5 bubbles 123456topman, 1 Nov 2016 | Read review
“The East side sunrise has nothing blocking it. Nice.”
 of 5 bubbles Jeff40330, 6 Sep 2016 | Read review
“My room was near the ice machine and elevator on the third floor, and it was still quiet.”
 of 5 bubbles jrife88, 29 Jun 2016 | Read review
“Call before hand and request larger KING room, because the standard KING rooms are tiny.”
 of 5 bubbles 547cassieb, 27 Apr 2016 | Read review
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