We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hyatt Regency Louisville

Show Prices
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Hyatt Regency Louisville
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,149 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,139: English reviews
Level Contributor
3 reviews
Reviewed 4 days ago NEW

First impression was great...loved the huge open lobby area with glass elevators.Hotel room was clean and my husband loved the large TV in the room. Bed was very comfortable. Was able to get late check out, which was super helpful.

Helpful?
Thank Renee S
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hi Renee, I'm so glad that you enjoyed your stay with us. We pride ourselves in having comfortable beds and new awesome TV's! We hope to see you again downtown Louisville...Thank you! More 

Estero, Florida
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 days ago NEW via mobile

Not to downplay how nice the accommodations are here, 65"tv and beautiful decor. Here's my only complaint. When returning at 11:00 at night I asked where I could buy a snack and I was told by the front desk I would have to go outside to a drugstore while it was raining. What kind of nice hotel doesn't have a... More 

Helpful?
Thank cigarjim574
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hello, I am so glad to hear that you enjoyed your guest room. I apologize that we do not have snack vending machines. Please know that we take each review and suggestion into consideration and that we appreciate your feedback. We hope to see you again and thank you for choosing our hotel! More 

Ashland, Kentucky
1 review
Reviewed 1 week ago

If you leave something of value it will not be returned. My sugggestion is to inventory your items very well before leaving, the housekeeping will not return any misplaced items that you may leave behind.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank 282evane
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hello, I am so sorry that you had issues while trying to recover a lost item. We work very hard to ensure lost items are returned to our guests and I apologize that you had a negative experience while trying to do so. Please know that we value each and every review as well as our guest's items. Thank you! More 

Williamsburg, Kentucky
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

The stay was pleasant room was clean location was great, That's were the good ends We spent Friday and Saturday night at the hotel, the hotel was nice, glass elevators new décor the hotel restaurant was terrible and very overpriced $20 a piece for a breakfast buffet you would get free at most hotels that you would pay half the... More 

Helpful?
1 Thank Earl H
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Dear Earl, I want to thank you for taking the time to submit your feedback to us. I am so deeply sorry that you experienced many inconveniences while staying with us. This level of customer service is not our standard and there are no excuses for the lack thereof. We have taken the time to share these issues with our... More 

Orlando
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

Very pleased with our convention visit. Hotel very nice and great location. Never needed a car as everything was in a 3 to 4 block radius. Great restaurant in hotel (Sway) and would eat there again. Visited Louisville Slugger Factory, Evan Williams Distillery, Belle of Louisville, and took the Trolley de'Ville tour right outside our hotel. A surprisingly good trip!!

Helpful?
Thank OrlandoBelle
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hello! Thank you for your detailed review. I'm so glad you took advantage of all that Louisville has to offer, including Sway. Thank you for choosing Hyatt Regency Louisville for your travels and we hope to have you back! More 

1 review
Reviewed 1 week ago

I felt the staff went out of their way to ensure our comfort. Requested a fan for the room, they brought one right up. The room was clean and spacious. We like the different amenities it offered. Close to the entertainment hub of Louisville, as well as walking distance to many other places!

Helpful?
Thank Kris E
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hi Kris, I'm so glad you had a wonderful experience while staying with us. We pride ourselves in having friendly staff who are quick to help. I'm also happy to hear you enjoyed the convenient location of our hotel. Thank you for the review and we look forward to having you again! More 

Philadelphia
Level Contributor
142 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 2 weeks ago via mobile

This is a fairly typical higher-end hotel where the center is a giant atrium. Unfortunately, looking at the various floors was kind of blah. Perhaps a splash of color would have been nice, or a giant mobile hanging in the center to get your attention. The room was nicely appointed, but clearly not a great place if you want to... More 

Helpful?
Thank CWH3
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hello, Thank you for taking the time to submit feedback and suggestions about your stay. We appreciate all ideas for areas that could use improvement. I apologize for the inconvenience we caused you at the front desk, as behavior like that is not our customer service standard. We hope to see you again downtown Louisville for another convention! Thank you! More 

chester county
Level Contributor
83 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 2 weeks ago

Old hotel that looks to be recently redone. Room was clean and comfortable for sleeping. Not a great place if you plan on working in your room. There's no desk and lighting is dim at best. There's a table next to a sofa that one could work on but sitting forward on a sofa of the wrong height would wear... More 

Helpful?
Thank hockessin1
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hello, Thank you for your feedback and for choosing Hyatt Regency Louisville for your travels. While I'm glad you found our staff friendly, I regret that the design of the room did not best suit your needs. Please know we take all feedback into consideration and hope to see you again! More 

389 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (200)
Viewed
Hotel & Grounds (19)
Viewed
Dining (6)
Viewed
View from Room (20)
Viewed
Bathroom (5)
Viewed
Room/Suite (38)
Viewed
Family/Play Areas (2)
Viewed
Pool/Beach Area (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (105)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (160)
Viewed
Amenities (34)
Viewed
Pool (15)
Viewed
Dining (20)
Viewed
Standard One King Room (34)
Viewed
Standard Two Double Room (32)
Viewed
The Hotel (25)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (29)
Viewed
Hotel & Grounds (5)
Viewed
Dining (2)
Viewed
Business Centre/Function Rooms (2)
Viewed
Pool/Beach Area (1)
Viewed
Bathroom (1)
Viewed
Room/Suite (2)
Viewed
Other (16)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Louisville hotels
Central Business District
The Brown Hotel
The Brown Hotel
#3 of 95 in Louisville
1,637 reviews
Central Business District
Embassy Suites by Hilton Louisville Downtown
Central Business District
Louisville Marriott Downtown
Louisville Marriott Downtown
#8 of 95 in Louisville
802 reviews
Show Prices
Show Prices
Show Prices
Galt House Hotel
#26 of 95 in Louisville
3,556 reviews
Seelbach Hilton
#19 of 95 in Louisville
1,405 reviews
21c Museum Hotel Louisville
#5 of 95 in Louisville
916 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Open-Atrium style property, 393 guestroom hotel. Property features complimentary Hyatt Stay Fit Gym access, coffee maker, hair dryer, high speed wireless Internet and voice mail. High-speed access in meeting room and guestrooms. Connected by skywalk to the Kentucky International Convention Center and 4th Street Live!, Louisville's newest entertainment venue with over 300,000 square feet of specialty restaurants, bars and retail. Hotel is minutes from Churchill Downs, Papa John's Football Stadium and Louisville International Airport. Walk to Waterfront Park, Muhammad Ali Center, Slugger Field, Frazier Historical Arms Museum, Louisville Science Center, Actors Theater, Louisville Slugger Museum & Factory, Kentucky Center (home of the touring Broadway Shows, Louisville Orchestra and Ballet, and art galleries). ... more   less 

Additional Information about Hyatt Regency Louisville

Address: 311 South 4th Street, Louisville, KY 40202
Region: United States > Kentucky > Louisville
Price Range: $224 - $418 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Louisville 4*
Number of rooms: 393
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Travelocity, Expedia, Hyatt Hotels Corporation and Odigeo so you can book your Hyatt Regency Louisville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Louisville Hotel Louisville
Louisville Hyatt Regency
Hyatt Louisville Ky
Hotel Style:
#1 Green Hotel in Louisville
#4 Luxury Hotel in Louisville
#17 Romantic Hotel in Louisville
#17 Business Hotel in Louisville
#21 Family Hotel in Louisville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Louisville staff and other travellers.
9 questions
Ask a question
Louisville, United States
10 months ago
campbellsville, ky
4 months ago
Australia
6 months ago
Evansville, Indiana
8 months ago
Indianapolis
10 months ago

See all questions (9)

Questions? Get answers from Hyatt Regency Louisville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the floor the better the view”
 of 5 bubbles earlh400, 21 Nov 2016 | Read review
“Away from the elevator.”
 of 5 bubbles 578MikeF, 14 Nov 2016 | Read review
“Hotel is very good about communicating construction noise.”
 of 5 bubbles Cyndi1956, 19 Oct 2016 | Read review
“Be sure to request room away from construction if still going on.”
 of 5 bubbles chgofilmfan, 17 Oct 2016 | Read review
“Make sure you dont get assigned a room facing construction”
 of 5 bubbles IndianaTravelmom, 16 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay