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Hyatt Regency Louisville

1,502 reviews
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Traveller (253)
Room & Suite (134)
Dining (29)
Overview
  • Excellent50%
  • Very good31%
  • Average12%
  • Poor5%
  • Terrible2%
Travellers talk about
“great location”(181 reviews)
“convention center”(104 reviews)
“bagel shop”(14 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,502)Write a Review
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717
474
179
79
41
Show reviews that mention
All reviewsgreat locationconvention centerbagel shopfourth street livewithin walking distancenice hotelparking garagehotel restaurantself parkrestaurants and barsheart of downtownyum centerbusiness tripfront desk staffking roomthe room was nicebed was comfortable
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21 - 25 of 1,490 reviews
Reviewed 27 November 2017

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Review collected in partnership with Hyatt Hotels
Thank Robert S
Response from Kristie D, Manager at Hyatt Regency LouisvilleResponded 28 November 2017

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Reviewed 27 November 2017

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Review collected in partnership with Hyatt Hotels
Thank cynthiak507
Response from Kristie D, Manager at Hyatt Regency LouisvilleResponded 28 November 2017

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Reviewed 27 November 2017

All was good but room service! The woman who I spoke to on the phone was argumentative and rude. It was a beautiful hotel though and I would stay again knowing I will not be ordering food up to my room.

Review collected in partnership with Hyatt Hotels
Thank 63shannong
Response from Kristie D, Manager at Hyatt Regency LouisvilleResponded 28 November 2017

Hello, Thanks for your note. Please know we will be following up with this immediately and it is extremely concerning that this behavior was given over the phone to you. We are sincerely sorry and appreciate your honest and kind feedback. Thank you!

Reviewed 21 November 2017

Housekeeping could have been better. Felt like parking should be included in stay. Nice location and much within walking distance. Nice spacious rooms and huge TV. Comfortable beds! Noise level makes for difficult sleeping if your a light sleeper due to the layout of the...More

Review collected in partnership with Hyatt Hotels
Thank Kelly H
Response from Kristie D, Manager at Hyatt Regency LouisvilleResponded 22 November 2017

Hi Kelly, We appreciate you taking the time to review your stay with us. We hope to improve on controlling lobby noise and apologize about any inconvenience this caused. We are glad you enjoyed the spacious room and TV and hope you continue to choose...More

Reviewed 20 November 2017

Review collected in partnership with Hyatt Hotels
Thank B3799FHsusanm
Response from Kristie D, Manager at Hyatt Regency LouisvilleResponded 22 November 2017

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134567298
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$133 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Louisville
#4 Luxury Hotel in Louisville
#17 Romantic Hotel in Louisville
#17 Business Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$133 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Louisville
#4 Luxury Hotel in Louisville
#17 Romantic Hotel in Louisville
#17 Business Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (253)
Room & Suite (134)
Dining (29)
Pool & Beach (20)
Hotel & Grounds (205)
Bathroom (7)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
TNH07
21 September 2017|
AnswerShow all 4 answers
Response from Kristie D | Property representative |
We have no hot tubs in our guest rooms or pool area. Thank you!
0
Votes
CMSCLS
22 August 2017|
AnswerShow all 5 answers
Response from Kristie D | Property representative |
Hello, Our city view rooms have different view options. Please specify at check-in if you prefer 4th Street Live, The Ohio River, or Downtown. Thank you!
0
Votes
katensmith2017
24 June 2017|
AnswerShow all 4 answers
Response from Kristie D | Property representative |
Hi there, We are more than happy to assist with any special touch you may want to add to your room. Please reach out to us directly. Thank you!
0
Votes
Room Tips
"Ask to be away from elevators and on a high floor to reduce the atrium/lobby noise"
Read review
"Request a room with a view of the square"
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"This hotel has 18 floors. The higher up the room, the quieter it is."
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"Gym is lobby level so go for a lower floor if you're a gym rat."
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