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Hyatt Regency Louisville

1,515 reviews
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Traveller (253)
Room & Suite (141)
Dining (29)
Overview
  • Excellent51%
  • Very good31%
  • Average11%
  • Poor5%
  • Terrible2%
Travellers talk about
“great location”(181 reviews)
“convention center”(104 reviews)
“bagel shop”(14 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,515)Write a Review
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Traveller rating
727
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727
477
179
79
41
Show reviews that mention
All reviewsgreat locationconvention centerbagel shopfourth street livewithin walking distancenice hotelparking garagehotel restaurantself parkrestaurants and barsheart of downtownyum centerbusiness tripfront desk staffking roomthe room was nicebed was comfortable
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291 - 295 of 1,503 reviews
Reviewed 26 March 2017

I checked in and received a great room with a HUGE T.V. to enjoy. The room was fresh and clean with an awesome view of the city! There were two complimentary bottles of water to drink. The bed was very comfortable! I went to dinner...More

Thank DanoinStLou
Response from Kristie D, Manager at Hyatt Regency LouisvilleResponded 26 March 2017

Hello, I'm so glad you enjoyed your guest room, especially the TV! I'm also so happy you enjoyed our famous fried chicken in Sway restaurant. We hope that you'll be back and thank you for your kind review and for choosing our hotel! Thanks a...More

Reviewed 25 March 2017

We stayed here for my daughter's dance team competition which was just a few blocks from the hotel. I had a group of 9 families and everyone had an excellent experience. Lots available to walk to for food and a Starbucks of course. Rooms were...More

Thank Kristin T
Response from Kristie D, Manager at Hyatt Regency LouisvilleResponded 26 March 2017

Hi Kristin, I'm so glad you had a wonderful experience while staying with us. Please come back again and see us when there is a Starbucks right in our lobby! Thank you for your review and for choosing our hotel for your travels.

Reviewed 23 March 2017

The carpets in the rooms were dirty, but they quickly transferred us to a new room. We upgraded our room to a "view room" but there wasn't much of a view. Save your money. The pool was nice but the water was too chilly to...More

Review collected in partnership with Hyatt Hotels
Thank Kendal R
Response from Kristie D, Manager at Hyatt Regency LouisvilleResponded 26 March 2017

Hello, I'd like to thank you for your feedback regarding your stay. While I am glad we were able to accommodate the room move, I apologize about the inconvenience and lack of view. I have passed along this information to the correct departments and see...More

Reviewed 21 March 2017

Great hotel. Very clean and appealing to the eyes. Location and parking was great. Service, with the exception of the hotel restaurant, Sway was wonderful as well. If the restaurant service had been better, I would rate my experience as a perfect 10.More

Review collected in partnership with Hyatt Hotels
Thank S8459JKkimberlyb
Response from Kristie D, Manager at Hyatt Regency LouisvilleResponded 24 March 2017

Hello, Thank you for your feedback. I'm so glad you enjoyed your stay with us and want you to know that we have been made aware of your situation in the restaurant. I apologize about the inconveniences that occurred as they are not up to...More

Reviewed 21 March 2017

The staff and facilities were amazing and very accommodating to everyone. The pool was great for my kids and me to relax. I will definitely recommend this hotel to anyone who is looking to stay in the Louisville area.

Review collected in partnership with Hyatt Hotels
Thank andreawW6859YB
Response from Kristie D, Manager at Hyatt Regency LouisvilleResponded 24 March 2017

Hello, Thank you for your kind review! I'm so glad you found our staff accommodating and enjoyed the pool. We hope to see you again and appreciate you choosing our hotel for your travels. Thanks!

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15758596061301
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$130 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Louisville
#4 Luxury Hotel in Louisville
#17 Business Hotel in Louisville
#17 Romantic Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$130 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Louisville
#4 Luxury Hotel in Louisville
#17 Business Hotel in Louisville
#17 Romantic Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (253)
Room & Suite (141)
Dining (29)
Pool & Beach (20)
Amenities (34)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Scott C
18 February 2018|
AnswerShow all 5 answers
Response from Traveling38915 | Reviewed this property |
Yes, there is a parking garage across the street. Reasonably priced
0
Votes
TNH07
21 September 2017|
AnswerShow all 4 answers
Response from Kristie D | Property representative |
We have no hot tubs in our guest rooms or pool area. Thank you!
0
Votes
CMSCLS
22 August 2017|
AnswerShow all 5 answers
Response from Kristie D | Property representative |
Hello, Our city view rooms have different view options. Please specify at check-in if you prefer 4th Street Live, The Ohio River, or Downtown. Thank you!
0
Votes
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Room Tips
"I'm sure this is more of a personal thing, but the pillows are incredibly soft and do not provide (much..."
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"Comfortable bed and pillows. Very clean."
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"Great views of the river on the North side of the hotel"
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"Ask to be away from elevators and on a high floor to reduce the atrium/lobby noise"
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