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06/08/2017 07/08/2017
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    Extended Stay America - Louisville - Hurstbourne

    9801 Bunsen Way, Louisville, KY 40299-2550
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    06/08/2017 07/08/2017
    US$100
    US$95
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    Traveller (1)
    Room & Suite (10)
    Dining (1)
    Extended Stay America - Louisville - Dutchman
    63 reviews
    #71 of 96 hotels in Louisville
     
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    31 reviews
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    Best Western Louisville East
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    Overview
    • Excellent21%
    • Very good7%
    • Average14%
    • Poor37%
    • Terrible21%
    4 Jun 2017
    “False advertising”
    12 May 2017
    “Terrible rooms”
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Louisville - Hurstbourne
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    Hotel deals
    Extended Stay America - Louisville - Dutchman
    63 reviews
    #71 of 96 hotels in Louisville
     
    Extended Stay America - Louisville - Alliant Avenue
    31 reviews
    #9 of 9 hotels in Jeffersontown
     
    Best Western Louisville East
    462 reviews
    #41 of 96 hotels in Louisville
     
    Red Carpet Inn Louisville
    47 reviews
    #75 of 96 hotels in Louisville
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (14)
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    1 - 5 of 14 reviews

    Reviewed 4 weeks ago via mobile

    This may be my first 1-star rating out of more than 250 reviews. As many other reviews mention, this hotel is awful. Pool: this first picture that is shown for this hotel is a picture of a nice pool. It was one of the reasons...More

    Thank TwoWas
    Response from 00esa, General Manager at Extended Stay America - Louisville - HurstbourneResponded 3 weeks ago

    Thank you for the feedback about your stay at our hotel. We strive to provide guests with all the comforts of home, so we were disappointed to hear we did not meet your expectations in several ways. Your comments will help us as we continually improve our...More

    Reviewed 5 June 2017

    My husband used Hotels.com to book two rooms for our family, during a weekend trip to Churchill Downs. He chose this location because it claimed to offer free wifi, a continental breakfast (a meaningful consideration, for our relatively large group), and a pool. As I...More

    1  Thank Jeannine V
    Response from 00esa, General Manager at Extended Stay America - Louisville - HurstbourneResponded 7 June 2017

    Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.

    Reviewed 13 May 2017

    Terrible! We checked in around 8pm and went upstairs to our room. When we turned down the sheets there was a few long black hairs in the bed. When we went into the bathroom the same long hairs were on the wall near the garbage...More

    3  Thank grdovicjanet
    Response from 00esa, General Manager at Extended Stay America - Louisville - HurstbourneResponded 14 May 2017

    Thank you for your feedback. It was troubling to read about your experience at our hotel. This is not the impression we like our guests to have when they select our hotel for their lodging needs. We are committed to delivering the most excellent service...More

    Reviewed 18 April 2017

    This hotel was nicely located and convenient after my evening flight to Louisville. But that's where it stops. The towels were thin. There was no hair dryer in the bathroom. There was no ice machine in the building, although we were offered an ice tray....More

    2  Thank alba99tross
    Response from Manager_11525, Manager at Extended Stay America - Louisville - HurstbourneResponded 18 May 2017

    I received a copy of your review and wanted to take a moment to personally respond. We are disappointed to read that our hotel did not meet your expectations except for its location. It is very helpful for us to hear from our guests so...More

    Reviewed 24 October 2016

    If your a non-smoker do not stay here. Smoke smell in everywhere in the rooms outside the building. Below the average persons expectations. Night staff is the only friendly staff. Day staff does not respond to any needs you may have.More

    2  Thank Pete G
    Response from Manager_11525, Manager at Extended Stay America - Louisville - HurstbourneResponded 10 November 2016

    I received a copy of your review for our hotel and wanted to take a moment to personally respond. I was very disappointed to see that you did not enjoy your stay with us due to the smoke odor you experiences ad the lack of...More

    Extended Stay America - Louisville - Dutchman
    63 reviews
    #71 of 96 hotels in Louisville
     
    Extended Stay America - Louisville - Alliant Avenue
    31 reviews
    #9 of 9 hotels in Jeffersontown
     
    Best Western Louisville East
    462 reviews
    #41 of 96 hotels in Louisville
     
    Red Carpet Inn Louisville
    47 reviews
    #75 of 96 hotels in Louisville
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    Details
    • Price range
    • US$79 - US$123 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 76
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Extended Stay, Orbitz, Expedia, Priceline, Travelocity, TripOnline SA, Hotwire, Cheap Tickets and Cancelon so you can book your Extended Stay America - Louisville - Hurstbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Kentucky >
    • Louisville
    • Also Known As
    • Extended Stay Louisville
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    Traveller (1)
    Room & Suite (10)
    Dining (1)
    Pool & Beach (1)
    Hotel & Grounds (10)
    Bathroom (1)
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    Nearby Restaurants
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    Shalimar Indian Restaurant
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    Boombozz Craft Pizza & Taphouse
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    Nearby Attractions
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    4.32 km away
    Mall St. Matthews
    19 reviews
    5.62 km away
    Brown Park
    5 reviews
    6.05 km away
    3rd Turn Brewing
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    Questions & Answers
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    Room Tips
    "The third floor was inconvenient, considering that we wound up needing to make multiple trips to the front..."
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    "Don't stay here."
    Read review
    "Pick top floor if you want to stay away from noise"
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    "Stay elsewhere!!!"
    Read review
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