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Residence Inn Louisville Airport

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Residence Inn Louisville Airport
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149 Reviews from our TripAdvisor Community

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Showing 146: English reviews
Media, Pennsylvania
Reviewed 28 May 2015

Was disappointed to be awoken at 3:30am to the repeated, loud rumble of airplanes (for a good 30 minutes or so). Asked about this at check out and was told that they knew the 'outside' rooms were loud. Very disappointed since I stay at many Marriott properties each year, both for business and vacation trips (not Platinum status anymore this...

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Helpful?
Thank CindeeP
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear CindeeP, Thank you for your comments. My sincere apologies that you did not have a positive experience during your stay with us. Our team will certainly review your comments and will utilize your feedback as a learning tool to improve our overall services with room selections. Once in a while the airport does change their flight patterns but it...

Reviewed 11 May 2015 via mobile

We selected this hotel based on proximity to convention center and typical quality of the chain. We would suggest if you are a light sleeper to stay elsewhere as the plane noise kept us awake until night 3 when we were so tired we finally slept through the noise. The pool was drained and not usable appeared they were working...

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Helpful?
1Thank Rkstep
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

As general manager of the Residence Inn, I want to thank you for taking the time to complete a review. I will definitely share with our staff the your wonderful comments about them. I am sorry you visited us before the pool was open for the season and not able to enjoy it. I hope you will decide to stay...

Reviewed 29 April 2015 via mobile

This is a perfect place to stay, rooms are very clean and big, people are very friendly and helpful, complementary dinner is also very good,very close to the airport but no noise in the night. A place that I really recommend in the area

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Helpful?
1Thank Andrea Z
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear Andrea, I am glad you enjoyed your stay and appreciate you taking the time to share your experience on Trip Advisor. We value our guests feedback. We hope you will decide to stay with us when returning to the Louisville area. Sincerely, Lynn Manning General Manager

Red Wing, Minnesota
Reviewed 6 April 2015

Friendly, welcoming staff! Also helpful-we arrived quite late and very hungry-helped as find a pizza place that would deliver at the late hour. Clean hotel and presented well. Would certainly recommend this hotel.

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Helpful?
Thank travelsoften265
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear Travels Often, Thank you for taking the time to post comments regarding your stay. I am glad my staff was able to help at such a late hour and I hope you enjoyed the Pizza. We look forward to seeing you an a return trip to the Louisville Area. Sincerely, Lynn Manning General Manager

Reviewed 11 March 2015

Stayed here in March after checking out of the Fairfield Inn-Shepherdsville early. I was impressed with this hotel. I've come to expect really nice stays from Residence Inn's and they maintained my expectations. The rooms were great, very clean and arranged well. Breakfast was pretty decent as well. There was a big snowstorm during the stay and the staff did...

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Helpful?
1Thank btg172
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear BTG172, We appreciatet he feedback regarding your stay. I am glad we were able to accomodate you during the storms. The snow can present challenges and i am glad we were able to help with your car. We tried to shovel out cars after the snow plow blocked them in. I hope it was not too inconvenient. We look...

Edmonton
Reviewed 1 March 2015 via mobile

Typical clean spacious suites but what sets it apart is the friendly accommodating service. Needed a room upgrade and were extremely helpful and happy to help. It's the people that make the difference. Booked in for next year already!!!!!

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Helpful?
1Thank Doug B
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

As general manager of the Residence Inn Louisville Airport, I want to thank you for taking the time to complete a review. Our success is dependent on the feedback we receive from loyal customers like you. I am pleased to see that you had an excellent visit with us. Please let us know if there is anything else we can...

Georgetown, Guyana
Reviewed 1 March 2015 via mobile

Very good utilization of the room space to create a fully self contained room without the crowded/ congested effect. Really good for business needs just noise factor from airport due to distance and inn construction.

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Helpful?
Thank KammiC
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear KammiC, Thank you fo taking the time to review your stay on trip advisor. I am glad you enjoyed our spacious suits. After our renovation, we removed the coffee table and it made for a roomier suite. I will definitely share your feedback with the brand. We hope to seeyou on a future trip to Louisville. Sincerely, Lynn Manning...

Atlanta, Georgia
Reviewed 18 January 2015

We were in town to visit family and stayed at Residence Inn. We had our two grandchildren and stayed in a queen suite. The room nicely decorated with a pull out sofa that was perfect for the grandchildren ages 10 and 4. Room was clean and everything was in working order. Breakfast was good. Close to the airport and centrally...

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Helpful?
Thank Detrie13_13
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Hi Detrie13, Thank you for the wonderful comments and i am glad you and your family enjoyed their stay. I hope your new year has been off to a great start ! We hope to see you again when you travel to the Louisville area. Sincerely, Lynn Manning General Manager

Pennsylvania
Reviewed 12 November 2014

It looks like they have tried to upgrade certain parts of the rooms in this hotel (bedding, drapes, lighting/lamps, sofa, paint color etc. but the kitchen appliances and cabinets, desks, coffee tables, etc are looking tired. I would imagine that when the investment is made to upgrade the rest of the components of the rooms, the rooms will feel nicer....

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Helpful?
Thank MissMarried
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear MissMarried, Thank you for taking the time to review your recent stay at our hotel. We appreciate the feedback regarding the recent renovations and will definitely pass them on to the brand. Typically, the appliances are usually the last items to be changed out during a renovation, however I hope you were able to enjoy the rest of your...

Ashland, Kentucky
Reviewed 26 October 2014 via mobile

We stayed here after a trip to The University of Louisville. It was just minutes away and was the perfect stay while traveling with a teenager. For a reasonable rate, he had his own bedroom, bathroom, and tv. The kitchen was super clean. The living room was great for the family to enjoy before retiring to separate rooms. It was...

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Helpful?
1Thank Michele R
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review

Dear Michele R, We appreciate you taking the time to review our hotel. I was happy to read that you and your son were able to enjoy the spacious suite during your visit to the University. We hope you will stay with us again when your travels bring you back thru Louisville. Yours in Hospitality, Lynn Manning General Manager

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn Louisville Airport

Address: 700 Phillips Lane, Louisville, KY 40209
Region: United States > Kentucky > Louisville > Fairgrounds , South Side
Price Range: $174 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Louisville Airport 3*
Number of rooms: 72
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Also Known As:
Residence Inn Louisville Airport Hotel Louisville
Louisville Residence Inn
Hotel Style:
#25 Business Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Louisville Airport staff and other travellers.
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Questions? Get answers from Residence Inn Louisville Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing inside away from airport and highway”
 of 5 bubbles johnpilot, 25 Feb 2017 | Read review
“I'm not sure there are any good rooms.”
 of 5 bubbles rmtwd1, 31 Jan 2017 | Read review
“Do not get a room on the airport side of the hotel. Stay at a different hotel.”
 of 5 bubbles royerfarm, 21 Nov 2016 | Read review
“I had a room overlooking the pool. It was also not far from the elevator.”
 of 5 bubbles michelefV9765EM, 13 Sep 2016 | Read review
“Get top floor if you can.”
 of 5 bubbles EllaH1, 12 Sep 2016 | Read review
5 of 5