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Residence Inn Louisville East

Residence InnUS$124*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$134*
US$124*
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US$134*
US$134*
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Residence Inn Louisville East
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233 Reviews from our TripAdvisor Community

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Showing 231: English reviews
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Tucson, Arizona
Reviewed 1 week ago

I stayed 3 nights with my parents in the 2 bed/2 bath split level. It worked out great for us. We had separate rooms with our own baths, plus a common area and kitchen. The complimentary breakfasts were quite nice and offered hot and cold items, plus fresh fruit and flavorings for your coffee (plus an option to make it...

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Helpful?
Thank Gayle Z
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you for your review. I agree, our penthouse suites are an excellent design for couples travelling together, with separate bathrooms for each bedroom area, and a spacious living area with fully equipped kitchen. Also, our new Residence Inn breakfast offerings are excellent, with more fresh items to choose from to start your day! We hope to see you again...

Reviewed 1 week ago via mobile

Want to say the staff at this Residence Inn really made our stay very comfortable and enjoyable the entire week we were there.. Brenda,Doris and Yvette were Awesome and all three of these women took great care of us and whatever we wanted or needed and made us feel like family on our trip.. Looking forward staying there again while...

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Helpful?
Thank LadyVolfan4U
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

I'm so pleased we were able to make you recent stay so comfortable! The ladies you mentioned have been an asset to our team for years, and I know they will be proud that you mentioned them. We look forward to your next visit!

Reviewed 1 week ago via mobile

My room looked amazing first an foremost everything in room was to my satisfaction. shouts out to the young man Eirion for giving me spot on directions to the game stop. I will recommend this Inn to all of my friends.

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Helpful?
Thank AbuRidwaun
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

We appreciate your review, and your recommendation! Thanks for mentioning Eirion, who is extremely proud that you mentioned his service. I look forward to hosting you the next time you visit Louisville.

Reviewed 3 weeks ago

Our stay was Excellent! What made it even better was our morning greeting from Brenda who managed all the goodies for breakfast. Brenda was such a cheerful, joyous person! You couldn't pick a better Team member to take care of your guests for breakfast! Plus she told me I look like a movie star! Brenda you are the Best!!! Thank...

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Helpful?
Thank JEFF Z
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Jeff Z, thanks so much for your review, and for staying with us on your last visit to Louisville. I agree, Brenda is such an asset to our team here, with her winning personality and her friendly demeanor! We look forward to seeing you again the next time you are in Louisville.

Indianapolis, Indiana
Reviewed 3 weeks ago

My husband and I stay at this hotel every time we travel to Louisville, KY. Kristin is the General Manager, and she is fantastic to work with. She is very friendly and goes above and beyond to assist her customers. Kristin has fantastic employees as they try to emulate her behavior. Kristin only hires, for the most part, employees to...

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Helpful?
Thank SusanD145
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review! We love having members of our Residence Inn "family" visit us, and YES, I am working on getting that exercise room for your next visit. I will share your kind words with the staff, who all love it when you come to town. We look forward to your next Louisville trip!

Rockport, Texas
Reviewed 4 weeks ago

If you have trouble climbing stairs, make sure you get a ground floor room and you won't be able to enjoy the free hot breakfast. Big rooms but they are dated and some in need of cosmetic repairs both inside and out..Staff is friendly and competent. Good location on the southeast side of Louisville.

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Helpful?
Thank David B
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you for your review. With the unique architecture of our original Residence Inn, it can be difficult for anyone with mobility challenges to navigate. That is why our friendly staff is ready to assist in any way, especially because we have no elevator to the breakfast area, which is located upstairs in our Gatehouse. Our breakfast attendants and front...

Rhode Island
Reviewed 4 weeks ago via mobile

This property is located about 20 minutes outside of Downtown. The grounds were well kept. Room had a couple of issue (old water leak, not patched very well) but nothing major. Staff was fabulous and willing to go out of there way to make things great.

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Helpful?
Thank Philip G
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks for posting a review! We are so pleased that you enjoyed your recent stay with us, and we look forward to your return the next time you are in Louisville.

Reviewed 3 April 2017

We stayed at this location and had a two bedroom unit. The unit was very clean and we really liked the floorplan. It is nice that these units are more like town homes then the typical hotel. The free breakfast that is included was very nice as well. Our dog was also allowed to come along on our trip and...

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Helpful?
Thank Melissa S
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you for posting a review! I'm so pleased you enjoyed the unique architecture of our "original" Residence Inn. I agree, we have an excellent location: quiet, and close to many of the attractions, as well as shopping and restaurants. We also allow pets (with a cleaning fee), so you can bring all members of your family. We look forward...

Houston, Texas
Reviewed 15 March 2017

What a find! Tucked away behind an Aveda Salon & Spa, this Residence Inn has a customer service-oriented, super friendly, uber accommodating desk staff that greet you with a smile when you enter. The rooms are HUGE! I don't know what to do with all of this space. Multiple closets, a spacious family area with pull-out couch and workspace with...

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Helpful?
Thank britt11302017
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for posting a review, and welcome to our Residence Inn family! I'm so pleased that you enjoyed the unique architecture of our hotel, with each room more like an apartment than a hotel room. I know we will see you again the next time you travel to Louisville!

Reviewed 27 February 2017

Thank you for the excellent customer service provided on my business trip from Feb 21-24, 2017. I want to thank you and your staff for the excellent accommodations. The room was clean and provided all the amenities of home. I want to provide this input because I am the Chief, Customer Service at the Regional Office for TRICARE. I recognize...

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Helpful?
Thank Madlin E
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you so much for posting a review! I agree, this property has a phenomenal staff, and we were so pleased you chose us for your accommodations on your trip to Louisville. We look forward to your next visit! Travel safe!

152 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
The newly renovated Residence Inn by Marriott Louisville East is an upscale apartment-style hotel offering spacious guest suites with fully equipped kitchens. Our studios and penthouse suites features complimentary high speed internet access and flat screen TV’s with digital satellite. Conveniently located off I-64 and I-264, this hotel is near many restaurants, Oxmoor and Summit Shopping Malls, Churchill Downs, and Slugger Museum. We are walking distance to University of Louisville Shelby Campus and major business.The hotel also provides a complimentary full hot breakfast and evening reception (Monday thru Wednesday), outdoor swimming pool, and complimentary passes to Power House Gym fitness center. Whether for business or leisure, the Residence Inn Louisville East is your ideal “home away from home”. ... more   less 

Additional Information about Residence Inn Louisville East

Address: 120 North Hurstbourne Parkway, Louisville, KY 40222-5108
Region: United States > Kentucky > Louisville > Lyndon
Price Range: $171 - $478 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Louisville East 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Residence Inn Louisville East Hotel Louisville
Louisville Residence Inn
Hotel Style:
#9 Business Hotel in Louisville
#14 Family Hotel in Louisville
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Questions & Answers

Questions? Get answers from Residence Inn Louisville East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a ground floor room”
davidbM4088CG, 25 Apr 2017 | Read review
“Rooms without an eastern exposure will be quieter.”
britt11302017, 14 Mar 2017 | Read review
“The top floor rooms provide extra security for travelers not familiar with the locality.”
58madline, 27 Feb 2017 | Read review
“Ask for the loft room!”
BeachGirl155, 3 Feb 2017 | Read review
“Get the 2 bedroom suites”
aundriad2017, 31 Jan 2017 | Read review
5 of 5
Residence Inn
US$124* /night
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Hotels.comUS$134
Expedia.comUS$134
PricelineUS$134
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Prices are for 1 room, 2 adults
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