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Residence Inn Louisville East

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Residence Inn Louisville East
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222 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Louisville East
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Showing 220: English reviews
Reviewed 21 May 2016 via mobile

Hospitality was good.Ambiance was good. We thoroughly enjoyed our stay for two weeks. People at front were very helpful and especially SID was able to help us with whatever required info we needed. Thank you Sid for all your help really appreciate it.

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Helpful?
Thank Mohammad F
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review! We all agree that Sid is a fantastic addition to our Residence Inn team. We will be discussing your review at our daily meetings, and I'm sure Sid will be proud that he was mentioned so positively. We hope you see you again on your next project!

Hannibal, New York
Reviewed 15 May 2016 via mobile

I have stayed at many hotels in my career. I had the opportunity to stay at this Residence Inn for my son's graduation. The service overall was fantastic, but one employee deserves special mention. Brenda Turney, who took care of us at breakfast, went above and beyond and really made us feel at home. She made sure that our every...

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Helpful?
Thank Kevin S
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for posting a review! I agree, Brenda is amazing! Her special brand of caring won her Breakfast Attendant of the Year in 2013 for Residence Inn Worldwide, and we are privileged to have her here at Residence Inn Louisville East. I know I can speak for her in saying that she looks forward to your next visit....

Miramar, Florida
Reviewed 10 May 2016

The staff are all wonderful. Made us feel like family! Standout service from the General Manager Kristin, breakfast room attendant Brenda and front desk Matt. Helped us through our stay from start to finish!!

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Helpful?
Thank Santaone
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review! We were so happy to host you on your visit to Louisville, and it is a pleasure to welcome you to our "family". We look forward to your next visit!

Reviewed 30 April 2016

Good service from Siddharth in front office. Explained about different facilities which the hotel offers. Travel tips and Tourist spots. Where to buy goods. Shopping eic. Feasible prices and weather situations. Security

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Helpful?
Thank Madhusudhana A
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review! I'm so pleased that Sid was able to advise you on your recent trip to Louisville! We have an excellent location, being close to a lot of shopping and great restaurants, with excellent attractions like downtown and Churchill Downs just a ten to twenty minutes away. We hope to see you again soon!

Livonia, Michigan
Reviewed 16 April 2016

This is one of the last few original-style Residence Inn, with separate buildings. The rooms are in great condition. The center building is good with an upstairs eating area for breakfast. All of the staff are truly courteous and friendly. But specifically Brenda Turney. Brenda is wonderful. She is so friendly. And the food is always very well prepared.

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Helpful?
Thank Grascott
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you so much for posting a review! We are so pleased that you enjoyed the unique architecture of our property, which truly offers an "apartment like" feel. Brenda and the rest of the staff look forward to welcoming you back on your next visit to Louisville!

Indiana
Reviewed 5 March 2016

We stayed in a 2 bedroom suite. Loved the room! You could tell they have been doing some updating (cabinets were really the only thing left in our room that needed updated). Bed was comfortable and the suite layout was nice. The room and bathrooms were clean. We did not use the kitchen other than the refrigerator. Front desk staff...

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Helpful?
Thank cn767799
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you so much for posting a review! I am so pleased that you enjoyed the unique architecture of our penthouse suite. We have an excellent location, with ample shopping and restaurants nearby. We hope to see you again the next time your travels bring you to Louisville!

United States
Reviewed 2 March 2016 via mobile

I come to Louisville often for business and I always try to stay here because of my favorite breakfast Attendant Brenda Turney. She is so friendly and polite and she makes sure that I have everything I need. The breakfast is always wonderful! She knows everyone that walks in the door and she makes everyone feel right at home. I...

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Helpful?
Thank Claudia E
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Claudia, it is such a pleasure for our entire staff when you stay with us! Thank you so much for your review. Brenda especially looks forward to your visits, and there is always a whole lot of laughter in the breakfast area when you are here. We are certainly looking forward to your return in a couple of weeks. Travel...

Owensboro, Kentucky
Reviewed 1 March 2016

I have stayed at Louisville East Residence Inn a few times. Every time I have been greeted by friendly staff and a clean comfortable room. For a family of 7, this is the only way to stay. Great Job!!!

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Helpful?
Thank David T
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

David, thanks so much for posting your review! It is a pleasure to have you and your family with us, and we hope to see you again the next time you visit Louisville.

Crab Orchard, Kentucky
Reviewed 27 February 2016

I recently stayed at Residence Inn for training (actually checked out today) and really enjoyed my stay! my favorite part was Brenda Turney, se serves the breakfast in the morning and so much more. From the first day she was very welcoming! I am pregnant and as soon as she realized she would have cookies waiting in a to go...

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Helpful?
Thank Lisa D
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Lisa, thanks so much for your recent review! Brenda is certainly missing you this week at breakfast, and she was very proud that you took the time to post a review and mention her specifically. I am so sorry that the high winds last week disrupted your stay. Fortunately winds and storms of that magnitude are unusual to our city,...

Southern US
Reviewed 31 January 2016 via mobile

The Good: lots of space, good design, well maintained, great breakfast, good staff, good location The Bad: older and shows in places , not cheap This is a very well designed extended stay that is about 20 years old. The units are set up more like condos than a hotel and this a plu. Each unit feels very homey. The...

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Helpful?
Thank RoadLessTraveller
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for posting a review. I'm pleased you appreciated the unique architecture of our Residence Inn, where each room has the feel of an apartment, with fully equipped kitchens, living room and sleeping area. While we have no fitness room on property, we do hand out complimentary passes at the front desk for a full service health club...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The newly renovated Residence Inn by Marriott Louisville East is an upscale apartment-style hotel offering spacious guest suites with fully equipped kitchens. Our studios and penthouse suites features complimentary high speed internet access and flat screen TV’s with digital satellite. Conveniently located off I-64 and I-264, this hotel is near many restaurants, Oxmoor and Summit Shopping Malls, Churchill Downs, and Slugger Museum. We are walking distance to University of Louisville Shelby Campus and major business.The hotel also provides a complimentary full hot breakfast and evening reception (Monday thru Wednesday), outdoor swimming pool, and complimentary passes to Power House Gym fitness center. Whether for business or leisure, the Residence Inn Louisville East is your ideal “home away from home”. ... more   less 

Additional Information about Residence Inn Louisville East

Address: 120 North Hurstbourne Parkway, Louisville, KY 40222
Region: United States > Kentucky > Louisville > Lyndon
Price Range: $177 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Louisville East 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Residence Inn Louisville East Hotel Louisville
Louisville Residence Inn
Hotel Style:
#9 Business Hotel in Louisville
#14 Family Hotel in Louisville
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Questions & Answers

Questions? Get answers from Residence Inn Louisville East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the loft room!”
 of 5 bubbles BeachGirl155, 3 Feb 2017 | Read review
“Get the 2 bedroom suites”
 of 5 bubbles aundriad2017, 31 Jan 2017 | Read review
“Some rooms have a fire places if you want.”
 of 5 bubbles S5892CEdavidl, 29 May 2016 | Read review
“All the rooms were nice.”
 of 5 bubbles shelleyw983, 22 May 2016 | Read review
“Single or Villa”
 of 5 bubbles madhusudhanaa, 30 Apr 2016 | Read review
5 of 5