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Residence Inn Louisville East

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Traveller (79)
Room & Suite (38)
Dining (12)
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Overview
  • Excellent61%
  • Very good25%
  • Average6%
  • Poor5%
  • Terrible3%
Travellers talk about
“pf changs”(4 reviews)
“front desk”(39 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (251)
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Traveller rating
149
60
17
14
8
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LanguageEnglish
149
60
17
14
8
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All reviewspf changsseparate buildingsfront deskfull kitchenbasketball courtevery guestthe general managerquiet locationthe breakfast areagreat propertypull out couchstayed nightswould stay here againbusiness tripfree breakfastbed was comfortablebrenda
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21 - 25 of 248 reviews
Reviewed 11 May 2017 via mobile

My room looked amazing first an foremost everything in room was to my satisfaction. shouts out to the young man Eirion for giving me spot on directions to the game stop. I will recommend this Inn to all of my friends.

Thank AbuRidwaun
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 15 May 2017

We appreciate your review, and your recommendation! Thanks for mentioning Eirion, who is extremely proud that you mentioned his service. I look forward to hosting you the next time you visit Louisville.

Reviewed 4 May 2017

Our stay was Excellent! What made it even better was our morning greeting from Brenda who managed all the goodies for breakfast. Brenda was such a cheerful, joyous person! You couldn't pick a better Team member to take care of your guests for breakfast! Plus...More

Thank JEFF Z
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 4 May 2017

Jeff Z, thanks so much for your review, and for staying with us on your last visit to Louisville. I agree, Brenda is such an asset to our team here, with her winning personality and her friendly demeanor! We look forward to seeing you again...More

Reviewed 2 May 2017

My husband and I stay at this hotel every time we travel to Louisville, KY. Kristin is the General Manager, and she is fantastic to work with. She is very friendly and goes above and beyond to assist her customers. Kristin has fantastic employees as...More

Thank SusanD145
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 3 May 2017

Thanks so much for your review! We love having members of our Residence Inn "family" visit us, and YES, I am working on getting that exercise room for your next visit. I will share your kind words with the staff, who all love it when...More

Reviewed 26 April 2017

If you have trouble climbing stairs, make sure you get a ground floor room and you won't be able to enjoy the free hot breakfast. Big rooms but they are dated and some in need of cosmetic repairs both inside and out..Staff is friendly and...More

Thank David B
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 27 April 2017

Thank you for your review. With the unique architecture of our original Residence Inn, it can be difficult for anyone with mobility challenges to navigate. That is why our friendly staff is ready to assist in any way, especially because we have no elevator to...More

Reviewed 25 April 2017 via mobile

This property is located about 20 minutes outside of Downtown. The grounds were well kept. Room had a couple of issue (old water leak, not patched very well) but nothing major. Staff was fabulous and willing to go out of there way to make things...More

Thank Philip G
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 26 April 2017

Thanks for posting a review! We are so pleased that you enjoyed your recent stay with us, and we look forward to your return the next time you are in Louisville.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$125 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Louisville
#12 Family Hotel in Louisville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$125 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Louisville
#12 Family Hotel in Louisville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (79)
Room & Suite (38)
Dining (12)
Pool & Beach (1)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"4th floor was nice and quiet."
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"This is the old-style Residence. 12 rooms in each separate building. All good."
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"stay someplace else"
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"ask for a ground floor room"
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