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Residence Inn Louisville East

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Residence Inn Louisville East
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228 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Louisville East
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Showing 226: English reviews
Louisville, Kentucky
Reviewed 25 November 2015

The room was nice and fit our needs perfectly for our extended stay. We needed a place for us to stay with our dogs while our house was being worked on and it was great. The staff (especially Vashus) was very nice and being able to eat free dinners Mon-Wed each week was a nice touch!

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Helpful?
Thank Kit M M
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Kit, thanks so much for posting a review, and mentioning Vashus in your review. I'm so pleased you enjoyed the Residence Inn Mix as well. We look forward to seeing you the next time your travels bring you to Louisville.

Reviewed 24 November 2015 via mobile

I always stay here when I'm in Louisville. You really can't beat the value you get with breakfast and dinner provided. Tonight they had a baked potato bar with some local craft beers. Vashus was a fantastic host. She provided a clean, friendly, and inviting atmosphere.

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1Thank jeffrey p
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Jeffrey, Thanks so much for your review. We really enjoy having you here, and Vashus loves taking care of everyone during the Residence Inn Mix! We look forward to seeing you again.

Owensboro, Kentucky
Reviewed 17 November 2015

We recently stayed at this Residence Inn for a business trip with the family. The room was spacious and very clean. The best part of the trip was the staff that made the stay great. Doris in housekeeping did an amazing job, as did Mrs. Brenda in the kitchen. Tara & Vashus & Kristen all at the front desk were...

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Helpful?
Thank David T
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for posting a review. It was a pleasure meeting you and your family, and our staff is ready to welcome you back the next time your travels bring you to Louisville. Happy travels!

Madison, Alabama
Reviewed 15 November 2015

I read the reviews before selecting this location but I guess these people have not stayed in room 624. Being platinum members, we try to select Marriott properties whenever possible but we may just have to reconsider from now on. Room needs renovating and major deep cleaning! From hairs in toilet, hairs on floor at corner of bathtub to stain...

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Helpful?
1Thank Martina F
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Wow! I am so sorry that this was your experience at our hotel. It definitely does not mirror what guests are saying anywhere regarding our hotel! I will most assuredly look into why any room would be designated as "guest ready" that had all of the issues you listed, most especially a sofa sleeper that was not operating correctly, and...

Chicago, Illinois
Reviewed 13 November 2015 via mobile

Wanted to let others know if visiting the Louisville area that this Residence inn is a hidden gem just east of Downtown . From the outgoing Marsha that sold us on the Hotel and our "Penthouse " with her personality to Yvette in housekeeping who is always smiling and making you feel at home to Brenda who works tirelessly making...

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Helpful?
Thank Tgreear243
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for posting a review. We have loved having you here these past months, and I appreciate you mentioning some of our excellent staff members in your review! Welcome to our "Residence Inn Family"!!

Alexandria, Virginia
Reviewed 10 November 2015

Brenda and Vashus in the breakfast area were among most hospitable folks I have met. I felt like I was visiting friends and family rather than staying in a hotel. They kept me well fed and kept the area functioning well. The food was always plentiful, fresh, and ready to go. I also heard from other guests on how accommodating...

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Helpful?
Thank 22CAT22
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for posting a review. Rest assured, Vashus and Brenda will have your meals ready the next time you visit Louisville, and we look forward to seeing you again!

Santa Clarita, California
Reviewed 4 November 2015 via mobile

Our stay was terrific. The food exceeded our expectations. Brenda (the cook) made mornings a joy with her friendly helpfulness. The rooms were great as well. Seven of us traveled to Louisville from California and if we need to make the trek again, well stay here. Thanks!

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Helpful?
Thank prprprprpr
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks for posting a review, and especially for mentioning our wonderful staff member Brenda. You can see why she was a "Breakfast Attendant of the Year" for Residence Inn worldwide! She really does make starting your day a lot more fun.....and yummy! We look forward to seeing you again the next time you visit Louisville.

Bardstown, Kentucky, United States
Reviewed 11 October 2015

Great stay, great guest services, room are clean , and can't get better than Residence Inn East. A little distance from down town, but close many restaurants and a large shopping mall. Be sure to check for ice as you may need to go to office.

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Helpful?
Thank Luke M
Kristin H, Manager at Residence Inn Louisville East, responded to this review

Wow Luke! Thank you so much for the nice review! Great service and clean rooms is what we aim for and it is great to hear that you enjoyed our hotel and the service you received during your stay. See you next time!

Santa Clarita, California
Reviewed 11 October 2015

Sadly the pool was being worked on so I didn't get to experience that, but the hotel breakfast was the best! Brenda is the one who makes it, and she is simply the most friendly person! She also makes an amazing breakfast! She was definitely the highlight of my stay. However, that's not to say the other staff was not...

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Helpful?
Thank Peter G
Kristin H, Manager at Residence Inn Louisville East, responded to this review

Thank you for your feedback on the breakfast. I will let Brenda know about your wonderful comments in this review. We hope we get a chance to serve you again.

Newburgh, Indiana
Reviewed 6 October 2015

Five of us met to enjoy the St. James Art Fair. The penthouse sleeps six, with a loft bedroom, two baths, full size kitchen, and living room. There are steps up to the unit and steps to the loft after one enters. The kitchen looks newly remodeled with stainless steel appliances. The furniture in the living room and a few...

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Helpful?
Thank Patricia T
Kristin H, Manager at Residence Inn Louisville East, responded to this review

We appreciate you staying with us and sharing your experience. We are so happy you enjoyed our spacious suites and comfortable beds. Thank you for your kind words about our staff. Brenda is thrilled you remember her name! We hope to see you again soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The newly renovated Residence Inn by Marriott Louisville East is an upscale apartment-style hotel offering spacious guest suites with fully equipped kitchens. Our studios and penthouse suites features complimentary high speed internet access and flat screen TV’s with digital satellite. Conveniently located off I-64 and I-264, this hotel is near many restaurants, Oxmoor and Summit Shopping Malls, Churchill Downs, and Slugger Museum. We are walking distance to University of Louisville Shelby Campus and major business.The hotel also provides a complimentary full hot breakfast and evening reception (Monday thru Wednesday), outdoor swimming pool, and complimentary passes to Power House Gym fitness center. Whether for business or leisure, the Residence Inn Louisville East is your ideal “home away from home”. ... more   less 

Additional Information about Residence Inn Louisville East

Address: 120 North Hurstbourne Parkway, Louisville, KY 40222-5108
Region: United States > Kentucky > Louisville > Lyndon
Price Range: $176 - $454 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Louisville East 3*
Number of rooms: 96
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Also Known As:
Residence Inn Louisville East Hotel Louisville
Louisville Residence Inn
Hotel Style:
#9 Business Hotel in Louisville
#14 Family Hotel in Louisville
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Questions & Answers

Questions? Get answers from Residence Inn Louisville East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a ground floor room”
davidbM4088CG, 25 Apr 2017 | Read review
“Rooms without an eastern exposure will be quieter.”
britt11302017, 14 Mar 2017 | Read review
“The top floor rooms provide extra security for travelers not familiar with the locality.”
58madline, 27 Feb 2017 | Read review
“Ask for the loft room!”
BeachGirl155, 3 Feb 2017 | Read review
“Get the 2 bedroom suites”
aundriad2017, 31 Jan 2017 | Read review
5 of 5